Customer Reviews for Dulux Paints
(Concessionnaire U-Haul dans le voisinage)

348 évaluations

8 William St   Trenton, ON K8V4B7

(613) 965-6802

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm
Heures d'ouverture spéciales
  • 7/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(613) 965-6802

8 William St
Trenton, ON K8V4B7

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm
Heures d'ouverture spéciales
  • 7/1/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D. 
Évaluation :
3

Customer service was top notch. Hands down the best U-Haul services I have ever had

Michael F. 
Évaluation :
5

Very friendly staff,made the rental easy,I would recommend this location again.

Fred H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kandra K. 
Évaluation :
2

Second time using this location. Once for truck and once for trailer. Both times where fast and friendly service with good clean equipment.

Richard B. 
Évaluation :
4

Great service and the young lady was very helpful and friendly.

Dave W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen M. 
Évaluation :
5

Nothing great service!! Next day booking.

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keirra G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

quirino D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bonita M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lin H. 
Évaluation :
5

Fast easy reservation process. Attendant was very helpful.

Robert D. 
Évaluation :
4

Everything fine the way it is.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Friendly, helpful, knowledgeable staff

Kristin M. 
Évaluation :
5

The clerk was unbelievably helpful and polite. Would definitely go back

Brad P. 
Évaluation :
5

Very helpful and polite and very nice lady to deal with.

JOHN Z. 
Évaluation :
5

The man had issues with the internet not working and he was so apologetic and super nice to deal with.

Sherry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian B. 
Évaluation :
5

Overall the best in all the years I used Uhaul organized and friendly

Jeff I. 
Évaluation :
1

The mileage was wrong, I was charged too much and was not rectified. Poor service response when I enquired why I was charged extra. It's not my fault they can't do math converting miles to km. Very poor customer service, will not rent again and certainly won't pay paint either.

Ken H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki W. 
Évaluation :
1

Truck not at location ramp 4feet long. Called. For help at uhaul waited 45 minutes no answer told email on road no phone service on northern route price given at booking was less thrn price when pickup truck trailer was full ov ice and snow in possible to load no customer help . not happy blg disappointed

DOUGLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann T. 
Évaluation :
5

Super nice, friendly and helpful!

Matt E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TedEdward B. 
Évaluation :
5

There is nothing I can think of. The service was great and professional. Merci

MICHAEL R. 
Évaluation :
5

The service was awesome ..i'm a repeat customer of u-haul ... i rented a 12 foot trailer ... pulled with 2018 Tucson 4cyl .....Went to Ottawa and back 600KM ....2tanks of gas 180$ for this trip ,,,so i think something was resisting the pull as passing gear was constantly kicking in ,,,can the braking on the trailer be faulty ??? The Tucson went back to Ottawa last night using 1/2 a tank 37$ thus not an issue with it !!!

CLAUDEV B. 
Évaluation :
5

When someone books a truck make sure proper size of truck is available.

KELLYL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENNR W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINEJEAN S. 
Évaluation :
3

Everything went smoothly.

Jack J. 
Évaluation :
2

Uhaul let me down I spent all day moving my house only to sped 3 hrs in the driveway way because their cables for the back were not maintained I couldn't get the back hatch of 26 foot truck closesd then spend additional 50 dollars on straps so I can secure all my belongings

BARRYF B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTK E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA VERNA B. 
Évaluation :
5

Maybe have the trailer pulled out ready and accessible. The 2 staff members were lovely and caring.

FRANCIS M. 
Évaluation :
5

I couldn't be more satisfied with uhaul and the people at that location. Also whoever I spoke with on the phone when I first ordered the truck was so helpful and polite. VERY satisfied Cheers Nick Freeman

NICHOLAS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHYW M. 
Évaluation :
5

Curtious service easy transaction.

Christian B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dylan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda M. 
Évaluation :
5

Taylor at the drop off location was excellent. I forgot to fill up and she called me and gave me the opportunity to go gas up and bring the truck back. I super appreciate that !

Mariam H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
3

Employee not wearing mask said owners don't believe in vaccine so don't have to wear mask even though it's law also truck should not be on road till checked was stopped because cops thought I was drinking,I've driven truck for 25 years and was scared to drive this one

LORNE K. 
Évaluation :
1

Not well organized…

DERICKLOVE S. 
Évaluation :
5

Couldn't be easier or more professional.

Will C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN E. 
Évaluation :
5

Much better experience

Benoit B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darren C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIPF C. 
Évaluation :
3

Charges should have been reduced when a smaller vehicle was not available. Two hour versus four hour rates were not given, nor were instructions given as to drop off.

MARLENEE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTURMARIUSZ S. 
Évaluation :
5

Good service, Vehicle in good condition.

PATRICK M. 
Évaluation :
5

Nothing, they work hard to keep the customers happy!!

Cindy E. 
Évaluation :
1

More issues here none of them to do with Stephanie she was great, but it took over an hour for me to return the truck because UHaul had not dispatched the truck when I picked it up and it was still showing as in Nappanee. She was transfered and transfered and transfered again to different departments trying to solve my issue but again UHauls customer service team was un helpful. Overall this was an awful experience and I will not be using UHaul again. It would be less trouble to walk my stuff everywhere and alot cheaper. I've never paid 300 dollars to be inconvenienced this way before and I won't be doing it again. The folks who helped me move also said it was ridiculously complicated and inconvenient and they would not use uhaul in the future either. Great product awful execution. I have a 5 year old who is better organized and more efficient.

Mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDF V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodney P. 
Évaluation :
4

Courteous and friendly.

Jean-Pascal G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN R. 
Évaluation :
4

I asked for a long term motorcycle trailer (13 August to 6 September). The younger person there told me that she didn't know if she could for such a long period. I had to tell her that I had done it during the same period the year before. It made me wonder if my reservation would stick.

BASTIENJOSEPH DA L. 
Évaluation :
5

Always great staff that gets me on my way quickly! Merci.

Justin D. 
Évaluation :
1

The fact that I reserved a 26' truck two months in advance, and then three days before reservation date I was informed the truck I wanted would be swapped for a smaller one against my wishes, I am extremely unhappy. Also was informed at pickup that often Uhaul will comp a trailer in lieu of a smaller unit. This didn't happen. When I asked how to go about requesting this, the staff walked away. 0/10 stars, will never use Uhaul again. The preying on desperate families who need to move their stuff and are forced to take what they can get unit wise is despicable. I was offered no compensation other than additional kilometres which on a one-way rental is actual pennies. Not sure whether to even expect Uhaul to try to make this right but I will continue to advise everyone and anyone to avoid dealing with Uhaul because of this treatment.

Shelby M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTA C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAELE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNEF G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUAJOSEPH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M. 
Évaluation :
5

Excellent customer service from Kevin and Emily.

DANIEL O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SIMON B. 
Évaluation :
3

Kevin was great

ADAM F. 
Évaluation :
5

People were very friendly and helpful. They worked to get the best deal for me which I really appreciated.

marylou S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDJC M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELSAVERIO L. 
Évaluation :
5

Nothing, everything was great

KERRYJ B. 
Évaluation :
5

Nothing great job great service very accommodating

NEIL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZDZISLAWJOHN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joanne L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALEA M. 
Évaluation :
2

PLEASE have your teams check and double check the connection to everyone's hitch before leaving. I have always had great service from the U-Haul location in Trenton (Mary's Place). This is my first time picking up equipment from this location. They made the connection to my vehicle and attached the safety chains etc. They even took a picture of the hook up. On our drive on the 401, the trailer came off the hitch and nearly took out a few cars in the process! I pulled off to the side of the highway to find the trailer unhooked from the hitch ball and only 1 chain still attached to my Jeep and the trailer! At least the chain was installed correctly! This could have been a much worse scenario if I hadn't been able to control my Jeep and managed to pull over safely to the side of a very busy highway! I reattached the trailer and noticed I had to tighten the trailer onto the hitch ball quite a bit before it was secured. When it was installed, they did not tighten it as much as I did at the side of the highway! I should have double checked what they did instead of relying on what I thought was an experienced employee to make the attachment to my vehicle.

Charlton H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRYCLARENCE M. 
Évaluation :
5

Excellent service à la clientèle

Paul J M. 
Évaluation :
4

Location was great,. Customer service rep was fantastic and friendly. U-Haul as a company is terrible, advertises on your website about adding movers for 160 for four hours, I proceed to book it and they tell me it's pushing towards 550 00 and I have to call another company. I reluctantly book it than I have these compy calling me telling me to cancel the other company but the rep wouldn't book it initially with one company due to allocation. I had two seperate companies calling me a d bullying me towards using there company strictly. I cancelled the whole service and was extremely disappointed with the experience. Bad enough paying over 400 than having people call me telling me to cancel another company enormous hassle and a terrible experience which left me with a very unpleasant experience.

Robert M. 
Évaluation :
5

Customer service is excellent and very informative

PEARLB R. 
Évaluation :
5

Was great. Quick pickup and dropoff, plenty of parking, everything I ordered was available.

ROBBY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLYM D. 
Évaluation :
5

The owner went above and beyond to make sure I had the best truck and great service. Merci.

DANIELJOSEPHEMIL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kris P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith N. 
Évaluation :
1

It's not that I wouldn't recommend this place specifically to a friend because the guy at duplex paint was great. My overall uhaul experience was garbage though as I had a trailer reserved and you guys had it double booked. Sure I got my reservation guarantee but I still had to drive 60+ km For a total of 4 trips. 240 km extra in fuel about 60$ and an extra 3-4 hours of driving. I cant say I would recommend uhaul and myself will likely be looking for an alternative in the future.

DUSTIN B. 
Évaluation :
5

Kevin is knowledgeable and very helpful.

THOMASJ M. 
Évaluation :
5

Very accommodating!

judith N. 
Non les évaluations ont été soumises pour cet établissement.

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