Excellent customer service. The rental process was streamlined as well as the return process. Everything went smoothly. Recommended!James W.
Dunbar One Stop Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOSHUA B.
Excellent service unhooked the trailer asked me about my experience with the trailer towing it from Florida to kentucky and all I have to say is Those trailers Tow Amazing never even knew it was behind me. And Uhaul keeps new tires on there stuff and it makes the experience even better thank you!John C.
Le client n'a pas laissé de commentaire.Bryan P.
These trailers pull great and are a cost effective way to haul anything you have to pick up! Thank you for a great rental experience I will be back for sure next time, very knowledgeable and helpful staff! Thanks KerryKerry S.
We had a excellent experience with the location and customer service was excellent!!! Van was very clean and sanitized Justin was great at making sure we were comfortable with everything before we left, explained everything we needed to know, even showed us how to open the gas door on the cargo van as it's hidden beside the drivers door. Good information and excellent all the way around.ROBERT A.
it pulled grate never new it was behind me done fine good jobJEFFREY A.
Very professional and location takes great pride in renting clean, Sanitized, and trucks that are ready for anyone's move. Thanks so much for a great experience!GLYNIS C.
I dropped it off fineDouglas P.
Le client n'a pas laissé de commentaire.JOSEPH M.
Excellent service and staff is on top of everything! MerciMICKEY JEWELL J.
Le client n'a pas laissé de commentaire.DONNA D.
Le client n'a pas laissé de commentaire.CRAIG M.
Le client n'a pas laissé de commentaire.JAMES H.
Wouldn't ask for no better service. Real friendly.RODNEY H.
Nothing the staff is very friendly and courteousRaven A.
Le client n'a pas laissé de commentaire.Mary Y.
Staff was extremely helpful, knowledgeable, and pleasant. Would definitely recommend this business!EVA L.
Excellent trailers. Thanks for a great experience again and service. Central city Kentucky needed a Uhaul location that cares about there customers!CHESTER S.
Le client n'a pas laissé de commentaire.KEVIN H.
This was my best experience I have ever had renting any type of vehicle or moving truck. I highly recommend this location Justin will go out of his way to get you taken care of. ThanksDONNIE F.
Le client n'a pas laissé de commentaire.Jeffrey S.
Best coustmer service I have received.TIFFANY W.
The service here was extremely top notch,excellent service great customer serviceTerry B.
Le client n'a pas laissé de commentaire.steve N.
Le client n'a pas laissé de commentaire.Austin P.
No recommendations, because of Justin's excellent service and assistance.LINDELL C.
Le client n'a pas laissé de commentaire.Patrick G.
Quick, Easy Drop off large lot easy to pull into. Thanks for all you do!linda S.
The people that runs this location is top nutch iRANDAL P.
Le client n'a pas laissé de commentaire.THOMAS F.
Le client n'a pas laissé de commentaire.JANET M.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Keep up the good work.TREVOR P.
Put a note/sign on door as to when you will be back when not there.Robert A.
Le client n'a pas laissé de commentaire.NATHANIEL F.
I was taken very good care of Thank youROGER H.
Best way to move a vehicle thank you.CHARLES A.
Le client n'a pas laissé de commentaire.JAMES S.
I have another rental coming up in February with the same locations...have you done away completely with actual paperwork because of covid? Or just for the Gore Street location? Have the Uhaul rep actually on property.Richard H.
Le client n'a pas laissé de commentaire.JOSE H.
He was wonderful and went above and beyond for me. He made me feel as comfortable and as informed as possible with my first long uhaul drive.MONICA B.
The store manager went above and beyond his duties and far exceeded my expectations. Came in on his day off when I was in a great need. Anytime im ever in the area and have need of a uhaul I won't go anywhere else.ROBERT S.
Everything with my rental was above and beyond! Thanks so much for a great experience and helping me thru this move.Murrel F.
The man who helped us out was absolutely amazing! So friendly and helpful!PRISCILLA C.
This location went above and beyond to assist me with anything I needed. They were so polite, nice and helpful that Ive thought about renting a truck just from them just to drive around town, not because I need a truck, but just to be able to do business with them again and help them out.... Highly recommend!!Robert J.
Very professional and helpful even after hours I highly recommend this location.Geneva N.
Thanks For the Excellent service!HOBART A.
Le client n'a pas laissé de commentaire.JULIE M.
Le client n'a pas laissé de commentaire.CARL G.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.THURMAN D.
Great place! I wished we could have had one of his trucks. Everything was Clean and friendly. Thanks Uhaul for having a location that actually cares about the customers and the trucks. If I rent again I will be renting from central city. If I could provide 10 stars I would. Thanksthomas B.
He was very helpful.Ken P.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.WENDELL C.
Never knew these car haulers pulled so well. Will be back next time I need one! ThanksDENNIS M.
Gentlemen that received truck in was very quick and efficient along with being polite and very professional. It was a delight talking to him. Ten stars to him if it was available.Elizabeth A.
Le client n'a pas laissé de commentaire.DIANA H.
Thank you, I was returning and couldn't get the self return to work called Justin directly and he got everything taken care of perfectly and quickly. Thanks for being in Central City Kentucky!Kevin H.
Good place to do business withMICHAEL B.
Absolutely the friendliness guy. Very well informed and a great experience.DANIEL W.
I highly recommend Justin and Uhaul of Central City Kentucky, he is the man when you need to tow or move anything. Thanks JustinLouis S.
Great service! I only call Justin for any of my Uhaul needs!LYDIA M.
Fast service, I didn't have a reservation but Justin got me fixed up and thanked me for my Service to our country. I am a veteran. I appreciate that he noticed, and took time to say Thank you.DAVID M.
Le client n'a pas laissé de commentaire.cindy N.
Justin was so helpful despite a woman at the corporate call center not so nice! Justin made sure I got the truck I wanted! would highly recommendMikki B.
I don't think you can improve, the service was excellent.JAMES B.
Everything was Explained excellently and ready upon my arrival!!!COY K.
Le client n'a pas laissé de commentaire.JOSEPH W.
Le client n'a pas laissé de commentaire.Sharon W.
Excellent service and knowledgeable of the equipment!JAMES M.
Best Experience I have had, Justin went above and beyond to make sure our move was worry free. Thanks JamesJAMES M.
Great service on the return policy.Kenneth F.
Justin went over and beyond what I would have expected. Great customer service!!THOMAS B.
Justin was awesome! I speak little English and I had no problem communicating with him, he spoke enough Spanish that I could understand him and he could understand my needs. Uhual is great and this location is outstanding in there service they provide. GraciousDarwin E.
Totally professional, helpful and very knowledgeable is hard to improve onAmy J.
Le client n'a pas laissé de commentaire.DEANNA K.
Great to work with!!JERRY H.
Parking lot needs work. When I left in my vehicle my tires were throwing mud. Salesman is very friendly and accommodating.Marco A.
Le client n'a pas laissé de commentaire.Graham D.
It was a pleasure dealing with Justin Hawkins and I definitely will use him again.MARK S.
Awesome Location and Staff!Walter A.
Best value for your money and Great service!BRANDON R.
Just used a Uhaul tow dolly for the first time and it was Great I want to buy one if you ever sell them. Thanks for a great experienceBENTLEY M.
Great service!MARGARITA A.
Le client n'a pas laissé de commentaire.WILLIAM W.
Nothing, prompt, fair and courteous! Great experience! Will tell friends!JOSHUA J.
Le client n'a pas laissé de commentaire.Greg D.
Le client n'a pas laissé de commentaire.HANNAH R.
Thanks for a Excellent rental experience.WILLIAM C.
What a great place. The manager was the best.KEVIN M.
Keep up the Great Service.ROY H.
Just wanted to say I am appreciative for people like Justin when I arrived to drop off my rental he met me introduced himself and asked about my trip and if the trailer had any issues or problems. He looked at the hook up and noticed a couple things. The ball was about to come off completely. I am so glad it didn't. I watched listened and learned how to safely tow it I have too again and to look at certain things and listen for unusual noises. A+ All the way! Thanks UhaulALLEN D.
Drop off location was great. Upon first meeting the gentleman who came right out to unhook the trailer and get it parked, Justin introduced himself and shook my hand. Great conversation and he suggested a great place to eat, If I could rate him 10 stars he would be getting that. Overall very helpful and knowledgeable about the moving business and very helpful! ThanksWILLIAM H.
I really appreciate people who make renting or buying something worth it! Justin even thank me for my Military Service and chatted with me about his Grandfathers and His Dad who are also Veterans, Thanks Uhaul and Justin in Central City made me a Customer for the Long Haul!DAVID M.
I needed a tow dolly on short notice and Uhual in Central City and Justin was quick to get me going and I appreciate the excellent equipment and service I received I highly recommend his locations in Central City and Rochester Kentucky!RICKY L.
Agent was very kind, helpful and understanding!DONNA K.
Le client n'a pas laissé de commentaire.DAVID S.
Thanks for a great experience and clean truck.BOBBY D.