Le client n'a pas laissé de commentaire.Jigarkumar P.
Customer Reviews for Dunns Parry Sound Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Parry Sound, ON P2A1V2
Services dans cet établissement :
- Lun : fermé
- Mar - ven : 9h am à 4h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I enjoy the ability to use my cell phone to rent a U-Haul. I also am glad I purchased the extra services. They were a life saverSherry T.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.JOHNE A.
Le client n'a pas laissé de commentaire.Beverly B.
Get more people like the girl you have working in parry soundBEAUCAMERON J.
Le client n'a pas laissé de commentaire.JAMESS P.
The rep even helped me load the trailer on my truck. Attache de remorquePeter K.
Everything went smoothly and quicklyKEVINDANIEL N.
DROPPED OFF UHAUL ONCE AGAIN ABOUT 6 INCHES OF SNOW AROUND ALL UHAULS . BACKED THE ONE I HAD INTO SPOT . THEN WENT Over and helped a young couple LIFT and hook a 6 x 12 approximately . SET TRAILER ON BALL EVEN THOUGH NOT FULLY DOWN JUST TO GET OUT OF SNOW . AFTER NUMEROUS TRIES ME LIFTING WITH SORE BODY FROM DAY BEFORE WHILE HE HAD TO PLAY AROUND WITH LATCH . ONCE AGAIN NO JACK STAND .BAD EXPERIENCE BUT DID A GOOD DEED HELPING ANOTHER CLIENT . TOTALLY UPSETDAVIDN H.
Le client n'a pas laissé de commentaire.CHRISTOPHERW B.
Le client n'a pas laissé de commentaire.DESMONDN M.
Le client n'a pas laissé de commentaire.TRACEY D.
Le client n'a pas laissé de commentaire.Doug V.
Le client n'a pas laissé de commentaire.JOHNADRIAN J.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.THOMASWJ M.
Le client n'a pas laissé de commentaire.JIM M.
Le client n'a pas laissé de commentaire.Danielle H.
Le client n'a pas laissé de commentaire.RONALD W.
Employee at drop-off just seemed disinterested and told be to just leave trailer in parking lot. Not a bad experience, but not particularly good eitherDavid Z.
Le client n'a pas laissé de commentaire.Brad C.
Rebecca at the Parry Sound location is super nice.TIIU A.
Nothing much - I dropped the truck / trailer off on a Sunday morning, and there was no staff present - not surprising. Only thing I can say is the parking lot where I dropped off the truck was large, clear of any obstacles, it was no problem to find an easy parking spot.Andrew B.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Chris H.
Lady who works in office very helpful and pleasant to deal with...a good incentive to use that officeFREDGREGORY A.
Excellent service. Quick and easy. Very well organized.MARKJ S.
Le client n'a pas laissé de commentaire.Adam W.
Have the rental at the location as expected its not rocket scienceDARCYD B.
Le client n'a pas laissé de commentaire.ROGERJ C.
Nothing, from my experience.BRADLEYS A.
Le client n'a pas laissé de commentaire.Richard E.
Need more trucks availableMARYR C.
Le client n'a pas laissé de commentaire.Gaston P.
Le client n'a pas laissé de commentaire.DENIS S.
keep doing what your doing, your doing it right. CheersBenjamin S.
Le client n'a pas laissé de commentaire.Mark N.
The problem is not with that location per say. The initial reservation was for pick up in Barrie and it was changed without properly notifying me by email as requested on the reservation. Because of this, I had to drive 2 more hours to get the trailer in Parry Sound, and the new location was closed (at 4:00 pm...!), forcing me to take the trailer without the proper paperwork done, which led to more problems and frustration.Marco R.
Le client n'a pas laissé de commentaire.MICHAELR D.
Very helpful staff who are clearly interested in customer satisfaction.Matt P.
I had booked a dolly but when I got there the rep Rebecca said they didnt have any. I had to go to another location in Huntsville to get one. Tammy in Huntsville was excellent. Huntsville is where I live, I had to travel to Parry Sound just to get the trailer and drop it there which wasnt convenient.Stacey W.
blinkers not workingMACKL K.
Le client n'a pas laissé de commentaire.DAVIDGORDON G.
Excellent serviceMICHAELR D.
Excellent service, Rebecca made everything simple.MICHAELR D.
Absolutely nothing at all the girl at the desk was very professional, kind and very helpful, I will definitely be returning to this location and I will definitely be spreading the word of the great customer service I had received today!! Thank youCONNIE IREN G.
Friendly staff and service was quick and easyChristina V.
The truck I reserved a week ago was not available and I had to take a smaller van and was unable to get everything I had planned to pick up Very disappointed that our van was rented on a one way out of town when we specifically rented that larger vehicleALANH S.
friendly helpful staff . Great U Haul experienceAndreas B.
My issue is and continues to be with U-Haul head office. I had a contract issue and thus a drop off issue that still requires resolution. Feel free to contact me.TIMOTHYB T.
I had a terrible experience with Uhaul and not a specific location. As a big corporation they do not care about you as a person and only care for their interests only. I would not recommend or use again.Benjamin C.
Rebecca was excellent but the online check in and return is a pain in the butt. The locations should have wifi because you sit so long using data for anything to process. You start the return process and have to keep going back to the truck to take pictures. I had to use it, glad it was available but too long and drawn out.Mike S.
Le client n'a pas laissé de commentaire.Ken S.
It was the first time using the automated key pickup ... the app walked us through everything and it was a great experience!Don L.
I reserved a 6x12 trailer and when we arrived for pick up, it was not available. The lady was very helpful and offered us a 15ft truck instead. We took the truck (otherwise we couldn't move), drove almost 500km to our destination and then had to drive 500km back to drop it off and pick up our vehicle.... Then drove 500km back In our vehicle. I was told to submit our gas receipts for reimbursement, but the store was closed when we returned and no one has returned our calls (2 messages left) to submit. On top of the pain all that was, our truck was filthy. I have pictures of ashes and tobacco beside the cup holders, you could see the finger prints on the stereo and there was coffee all spilled down the front of the glove box. I normally wouldn't care, but with COVID I would have expected you guys would hold yourself to a higher standard with disinfecting your vehicles. The only reason I didn't give a one star rating is because the lady who served us did what she could and quickly to help us. If it wasn't for her customer service I would have given 0 stars. Oh and! I didn't return it online, seeing as I had to use all my data for my gps to get us back and forth (1000 extra km!) and was exhausted when I realized we returned the turn with a 1/4 tank less. I hope not to see any extra charges on my credit card. So so so disappointing. I would like to see your policy and procedures for cleaning during COVID.Candice R.
service staff very pleasant and helpfulJANETA Q.
excellent experience. Rental agent was friendly and efficient. I spend a minimum amount of time in the office and was on the road in a timely manner. I will use this site in the future and I will recommend to my friends.David M.
Le client n'a pas laissé de commentaire.ALIAKSANDR P.
Le client n'a pas laissé de commentaire.Michael J.
Online checkin was a failure. I already had created an account and submitted driver license info. Asked again to submit on location -ok. But then asked for passport or other documentation. Passport? Like I carry this to my local Uhaul? I want asked for it when setting up account? As a result reservation failed. Agent at office dealt with it in a few Minutes. I do a lot of things online. This one was the weirdest .STAVROSC S.
I would say you can make that customer happier than what this customer is I went into a vehicle stinking of cigarette smoke garbage all over the place in the van, sticky slime all over the seat and the steering wheel I ruined a good pair pants not impressed.. I am going to contact the health officials I just went into a vehicle especially with everything that we are going through right now with the pandemic and all to receive a vehicle like that 200 $rental and it was disgusting I will never ever rent with you all again.CONNIE G.
The young lady in charge the day I picked up trailer helped me to resolve an issue in a matter of minutes at no extra charge. She was terrific!! Diligent, nice and very professional!ESTEBAN C.
quick, reasonably priced and great serviceMichael G.
Le client n'a pas laissé de commentaire.Wayne C.
Keep doing what you are already doing . Excellent system already in place and functioning well at this location. Keep up the great work and we will be back! Thank you very much to location mgr - Rebekah Hawkins.ALEXANDER W. M.
Just do what you have been doingAbdullah H.
The U-Haul website procedure for after hours pickup is terrible. It took an hour and a half to get the truck. Twice we waited on hold with the help line, only to be be cut off, forcing us to start again. The third person we spoke to reset our account and helped us. I would NOT recommend an after hours pickup of a rented U-Haul vehicle or trailer.Bryant H.
Great serviceBrad B.
Top notch service all around at the Parry Sound location, as alwaysDale B.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.Phil B.
It was very difficult to get trailer disconnected from truck. A jack stored with a code for access outside for customers would be helpful & the code could be changed regularly for security . Staff very pleasant.Karen V.
Le client n'a pas laissé de commentaire.John B.
Great customer service! Very courteousWilliam K.
Le client n'a pas laissé de commentaire.George B.
Le client n'a pas laissé de commentaire.Thomas L.
Everything was fabulous. I rented a 5x8 trailer for 6 days and used it every day. (Might have been nice to have a jack and wheel on the tongue of the trailer like the larger ones have.)David C.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.Frank C.
Great customer service!!! Poorly maintained equipment and vehicles were not cleaned between users. Garbage and very dirty interior were found upon getting vehicle.Alana S.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Sean H.
Le client n'a pas laissé de commentaire.scott E.
Le client n'a pas laissé de commentaire.Phyllis L.
Truck cab was very dirty but could not say it or I would have to pay for the clean it said, it automatically added cleaning fee so I had to change my answer to it was clean. Was dirty when I got it and said so even on mobile pick up.melissa M.
Having a bit better selection of trailers as there has not been any trailers in the parry sound location. Also, Rebecca is an outstanding employee and has always been extremely helpful and kind!Patrick G.
NOthing. You are fabulous just the way you are today. Thanks very much!Janice H.
Le client n'a pas laissé de commentaire.Sheila T.
The young lady who works in parry sound. I believe her name is rebekka is exceptional. Brilliant customer service. I recommend her service with the highest possible acknowledgement and thanks.James T.
When I arrived the location was closed due to Covid-19 which isn't what the problem was at all. The problem is that I did not receive a call or even an email to prepare me for this. Thankfully I received a credit for 50,00 $ so all is well but a notification would have been nice.Tanya P.
Le client n'a pas laissé de commentaire.Pat P.
Le client n'a pas laissé de commentaire.April L.
Le client n'a pas laissé de commentaire.Butch F.
We have rented here before and they are very good.Sue O.
The door on the trail was very difficult to open and close, needs some maintenanceBlayne T.
I think is it easy and fast to use. I had no issues and cannot think of any improvements at this time! ThanksSherry T.
Le client n'a pas laissé de commentaire.Vincent G.