Customer Reviews for Dynamic Training Centre
(Concessionnaire U-Haul dans le voisinage)

1 342 évaluations

96 Hodgson Rd   Fredericton, NB E3C2G4

(506) 454-6381

Heures d'ouverture de l'établissement

  • Lun - Jeu : 8h am à 8h pm
  • Ven : 8h am à 7h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 3h pm

Services dans cet établissement :

Pour nous contacter

(506) 454-6381

96 Hodgson Rd
Fredericton, NB E3C2G4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 8h am à 8h pm
  • Ven : 8h am à 7h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 3h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN JOHN R. 
Évaluation :
5

Excellent service!

Roger F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allen F. 
Évaluation :
3

Vehicle was not available at time promised Previous client did not bring back when promised and I was not notified screwed up my plan for the day and no other local u hauls had units either. Should I still have had to pay full price? I did not ask about about price when I rented or returned. I imagine the guy that was late paid for another day and I paid so you got 3 days rental and unit out for 2 days you win and I am inconvenienced !

Blaine I. 
Évaluation :
5

Excellent customer service!

Reid E. 
Évaluation :
1

I picked a location because it was close to my home and got there in time to pick the truck up. I wasted about an hour only to be told to go to another location to pick up a truck. Funny enough after all the hustle and bustle you guys over charged me on my ðŸ'³. Y'all ain't ready for me yet. 🤬🤬🤬

Albert A. 
Évaluation :
5

Little to add. Tx.

Bob M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elsie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLAND BART D. 
Évaluation :
5

Simple and easy - Awesome!

lilianne L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike H. 
Évaluation :
5

I found that having to use cell phone for some of the transactions especially the return was troublesome/bothersome. I didn't check that specific email until after I had returned the keys and contract papers to the drop off box. I had returned the vehicle that same day (by 4 PM) as I picked up, although I had rented for 2 days. I was under the impression that early return meant a possible discount, and if I had read that email, and followed the return instructions, maybe that would have happened? It should be stated by the rental agent to read ALL texts from UHAUL.

Allan P. 
Évaluation :
5

Everything was great 👍 amazing customer service..

Julie D. 
Évaluation :
5

I found that Uhaul was both clean and affordable.

lana G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

I am happy with check in and rental but ……… I dropped the trailer off just before 8 in the morning. There was not anyone at the location so I proceeded to unhook the trailer near the back of the yard close to the other trailers. I went inside and told the gentleman that I was dropping off the trailer, he said fine and that was it. When I check my credit card later in the day, I noticed that I had received a charge for 28,75 $. This was on top of the 91,88 $ for the original rental of the trailer. I called and inquired about the additional charge and was told that it was for parking the trailer and blocking part of the driveway behind the rental trailers. I will say that yes it possibly did block part of the entrance but it's a very large driveway with lots of room to get in and out. By just applying a charge to my credit card without informing me is not very good business practice in my mind. The gentleman did not come out to let me know that I parked in the wrong place, and as he drove in the yard when he got to work he would have seen where I was dropping the trailer and should have said something to me at that point not put a charge on my card without informing me. Not very impressed.

Tony A. 
Évaluation :
2

The U-Haul smelled so bad like someone used the back of it as a bathroom, and the store smelled like wet dog and it's not great to let a dog run around because some people are allergic and it's not disclosed that there are animals there.

Stephen L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
2

Gave a 10 $discount for a truck whose ramp was broken although it took a toll on us putting items in truck using step

Jacquelyn H. 
Évaluation :
5

Super friendly representative. I definitely recommend this location. 5 stars plus🌟

Dwayne F. 
Évaluation :
4

great service

Steve W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristin B. 
Évaluation :
5

The prices are outrageously expensive

Emma M. 
Évaluation :
4

With only one person on staff, sometimes the wait can be long. Most of the time it's not an issue, just occasionally.

Brian K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joselyne De Los L. 
Évaluation :
5

The worker was super friendly, I accidentally scheduled mine for 9pm in stead of am and he said he would call me as soon as another one came available. I ended up getting called an hour and a half later! Amazing.

Victoria G. 
Évaluation :
2

Waiting line was too long and for each customer he was taking about 10mim when there are already 3 people waiting in line. Plus the items(trolly) I booked online around 20 days back wasn't even reserved. Then what's the point of booking weeks back.

Prateek S. 
Évaluation :
4

Staff here were responsive and helpful for drop-off. Doesn't really make up for the bungled order, but was certainly appreciated at the end of a long trip.

JAMES EUSTACE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry S. 
Évaluation :
5

Everything was great.

Nathan James C. 
Évaluation :
2

I would not recommend 24/7 truck share. I was not able to do anything on the website, as it kept crashing. Pictures that were available to approve or disagree with were not even pictures of the same truck, nor were they even pictures of a truck in any of the Fredericton UHaul locations. I had a terrible experience. Additionally, I was charged for 3 days instead of 2, and customer service on the live chat was not of any help to me. I was extremely dissatisfied with the 24/7 truck share. In person service was excellent.

Emma M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oluwaseun A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gary C. 
Évaluation :
5

I thought this location was very efficient and the pickup they supplied me with was more than satisfactory.

Sandra G. 
Évaluation :
3

When renting a Uhaul Trucks the Rates for mileage shouls be in Kilometers not Miles (It's deceiving and does not reflected what Canadian are used to...Km.

Neil D. 
Évaluation :
5

Not a thing. Courteous, professional staff. Two thumbs up ðŸ'ðŸ'

Michael M. 
Évaluation :
5

Not a thing the staff were kind and considerate, and very informative very pleasant to deal with hollyn all I had a great experience with this location I would definitely recommend them to my friends

chris N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ziyi Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
2

Not impressed with the trailer rental. Once I was able to get to the high way, you could really notice the trailer dragging. After I was able to get turned around at an exit and returned to U-haul, I found the hubs of the trailer extremely hot and told the representative, he said there was noting he could do because it was longer then 15 min, and couldn't help me. I build transport trailers for a living and know what I am talking about. I have rented from U-haul and have had no issues, now I wonder what was the point of the extra insurance why shouldn't it have covered the defective trailer. Will never go back

Malcolm M. 
Évaluation :
3

The truck was not clean. Lots of bug splatter on windshield. Can't comment on how well it was maintained. Relatively new truck.

Wade S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmanuelle D. 
Évaluation :
2

The truck did not steer good. It ket on turning to the right side and I had to try to keep it in the middle of the road the whole time. Also the A/C was barely working. Not the best experience. I always got good service from U-haul this is the only time It disappoints. Thanks Almo

Almo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fanbao M. 
Évaluation :
5

Great experience very friendly and professional.

mike L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
5

Dropped off after hours and called support line.

Gordon Glenn W. 
Évaluation :
5

Great services from the employee

Phillippe B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne Lynne R. 
Évaluation :
4

Prices are reasonable but misleading. Advertising for price per day but does not state per mileage. At a glance two days looks like 40 $but in reality it is not. Other that that the facility was clean, service representative was friendly and accommodating. I've used this place before. Highly recommended it

Judy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULDOUGLAS P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trevor M. 
Évaluation :
4

Have current pictures of equipment on the website for customers to verify condition.

Fintan M. 
Évaluation :
5

Quick service.

TERRY-ANNE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Morgan G. 
Évaluation :
5

It was great! An organized, easy UHaul experience that added to creating one of the smoothest moves I've ever done.

Jessie-Anne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy B. 
Évaluation :
5

The guy at the counter was awesome. Can't remember his name but he was really welcoming.

Amelie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becca J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean R. 
Évaluation :
5

Nothing very good service

chris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindsay P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephane F. 
Évaluation :
5

Thank you.. till next time

manuel T. 
Évaluation :
5

Easy pick-up, easy return. Charges were accurate. Great experience!

Douglas C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don B. 
Évaluation :
5

The people were very helpful!

Amanda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian C. 
Évaluation :
3

For starters the in side of the cab could be cleaned better. And when you get quoted a set price, plus kms, gas, and coverage you should charge that person that price. I was quoted 40 $plus taxes a day plus kms and my gas. Well I was charged 40 $twice and random 7 $charges. Also if someone calls 1 month in advance and asks to have a appliance trolly ready for the day of pick up, it should be there for the customer.

Megan C. 
Évaluation :
5

Un service en français serait apprécié

Armand L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clayton V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin R. 
Évaluation :
4

Vehicle was not clean. Pick up and drop off using the app was pretty smooth. Didn't like the extra charges that weren't explained at the end.

Chris F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shelley A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian C. 
Évaluation :
4

Both trucks I rented were driven the same distance. Both trucks were replaced with the same amount of gas. One I was charge the gas penalty. One I wasn't. So perhaps that could be looked at more carefully.

Marie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ally M. 
Évaluation :
4

Friendly service. The agent was very helpful, helped hook up and un-hook the trailer. Very nice. I would use this location again.

Kirby B. 
Évaluation :
3

When picking up the truck, we did not do a walk around the truck with the employee. (We did it on our own and filmed the outside of the truck.) When I pointed out several large scratches near the roof, he simply said "We won't charge you for those." That did not instill much confidence. We later noted on the paperwork that written in was "Roof repaired with aluminum tape. Customer aware that possessions may get wet." This was not pointed out or mentioned at the time of pick up. Pick up was fast but maybe a bit too fast. It was sign here, initial here, I'll go move the truck for you, here are the keys, bye.

Kirk Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather Ellen J. 
Évaluation :
3

???

Allan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armand L. 
Évaluation :
5

This owner and his staff got me hooked up and going early even though they had just had a break-in. They were professional and accommodating even through all the excitement.

Mike D. 
Évaluation :
3

The front tires needed replacement, barely any threads. Difficult to drive on dry pavement which made me check the tires on arrival in Halifax.

Beatrice T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

camille D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikita Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELODY H. 
Évaluation :
3

The trailer was not inspected for maintenance. I had to use a lock where the chains wrap around the axle. The hook was missing.

Gordon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco R. 
Évaluation :
5

Lift gate cable broken. Two bottom tail/stop lights did not function.

Randall Ross P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brent H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia R. 
Non les évaluations ont été soumises pour cet établissement.

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