Le client n'a pas laissé de commentaire.Violeta B.
Customer Reviews for DZHZ Investment LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Miami, FL 33150
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jennifer P.
Muy buen servLUIS O.
The pick up time was 9:00 am. I was obliged to wait about 30 minutes before I received the key. As soon as I opened the truck door while doing the interior inspection, it was difficult for me to breathe because it smelled a lot. It looks like someone urinated inside the truck and they did not take care of it. The tenant at the gas station could not give me any disinfectant to help with the smell. I was obliged to go back home to get Lysol for that smell. The truck needs a deep clean in the interior. Beside that I took the truck with half tank of gas and I returned it with 3/4 of gas. I nee a refund on the gas.HERNS M.
Le client n'a pas laissé de commentaire.DAVID D.
They added safemove after I declined it and it took them an hour to give me the key because their computer doesn't work well. When I dropped off the key I was harassed by a man on drugs with his exposed butt hanging out of his pants begging to use my phone.LYNDSAY H.
Le client n'a pas laissé de commentaire.MIGUEL V.
Le client n'a pas laissé de commentaire.DOUGLAS J.
La atenciÃ³n donde rente el van fue muy buena por si me preguntan los recomiendoeduardo G.
Le client n'a pas laissé de commentaire.Alfredo B.
There was all kinds of â€˜homeless people milling about the lot' , did not seem to be security/ authority personnel in the lot. Two nice ladies in station to do pickup screen, though. Truck was in decent shape , although I did not have the check in process explained to me at pickup or during multiple contact I had with U-Haul personal thorough out this rental experience. (I assume it is the â€˜heavily Spanish speaking community' dealing with in Miami South Florida .Kenneth J.
EN LA ENTREGA NADIE TE DICE CUANTO TE COBRARONXIMENA C.
Spent about 20mins in the store trying to pick up unit because u-haul app wasn't working properly. Driver license picture capture would not upload license. Vehicle did not have the hand truck/dolly that was ordered, and attendant did not speak good English which created a bit of a communication barrier. The experience was certainly not as I expected. Although the vehicle was a fairly new unit/ van w/680 miles.Dinavon B.
They offer one thing and the contract says other, higher cost per Gas.Elkin O.
Le client n'a pas laissé de commentaire.zetavius C.
Le client n'a pas laissé de commentaire.Judy S.
Le client n'a pas laissé de commentaire.Sung K.
I was charged an extra 40 dollars for dropping off late due to the weather conditions and they told me i would'nt be charged when i dropped it off. I didn't even use the truck for the extra day paid.India H.
Le client n'a pas laissé de commentaire.TAMARA C.
Staff not train on truck dropped off, waited on call from ownerMERLYNE R.
Le client n'a pas laissé de commentaire.NELSON V.
Le client n'a pas laissé de commentaire.Peggy W.
Le client n'a pas laissé de commentaire.charles V.
You are profesional 100 %Raul Guillermo A.
When I went to pickup the van, they told me it 0,60 $ per mile and they overcharge my card 1,19 $ per mile.AUSLER B.
My truck was dropped off late Sunday night, March 1. I just got a bill from the location for 170 $listing a wrong destination charge and an extra day charge, stating the truck was returned at 2pm on Monday, March 2. No idea what the wrong destination charge is about. I've tried calling to fix this and no one picks up the phone.Christopher J.
Le client n'a pas laissé de commentaire.valerie D.
Le client n'a pas laissé de commentaire.LEONARDO B.
They went out of their way to accommodate a last minute search for a big truck after a competing rental service failed to deliver on an earlier reservation. The Uhaul staff at DHZH were amazingly efficient, friendly and concerned to provide outstanding service. Merci.Luis D.
Le client n'a pas laissé de commentaire.LAURIA D.
Horrible customer service with no knowledge of how to use the interface when a customer has been approved remotely using a mobile device, the whole encounter of waiting to get the keys for the truck took over an hour. Because of this experience I was late to my drop off and had to pay the extra fee associated with doing the U-Haul/share feature. Please, either train the people on location to better use the interface or just remove the service from this gas station.Gustavo O.
Le client n'a pas laissé de commentaire.abdul S.
Le client n'a pas laissé de commentaire.Krystal H.
Le client n'a pas laissé de commentaire.Jorge L.
I need to know where to drop off key the people will not take itGustavo C.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Michael W.
I think it's better if you leave full gaz.its appended to me twice.I made more gaz I don't have credit for that owhever if it put less I will get charge.its not fair.Dieufils D.
Le client n'a pas laissé de commentaire.Saskia J.
I had a reservation pick up time of 8:30 am. I go to the gas station and the person who handles UHaul didn't get in till 9:30 am. The staff was very rude and extremely unprofessional, she didn't want to communicate with me in english she kept insisting I speak in spanish. Only problem with this is I'm not nor do I speak spanish. So the â€œinsult personâ€ finally gets there and they don't have moving tools...i.e. hand trucks, appliance dolly's or moving blankets. both of which I needed for the moving company that was waiting at my house as I waited for this location to actually manage my reservation. I would give them a negative rating if was possible and suggest to uhaul to remove their service from this location!Anthony G.
Le client n'a pas laissé de commentaire.BIANCA P.
Amazing customer service and great convenient location for pick Up and Drop off.Fauzinha G.