Customer Reviews for E Z Pay Auto Sale Inc
(Concessionnaire U-Haul dans le voisinage)

262 évaluations

1775 Aurora Rd   Melbourne, FL 32935

(321) 757-2066

Location Hours

  • Lun - sam : 9h am à 5h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(321) 757-2066

1775 Aurora Rd
Melbourne, FL 32935

Services dans cet établissement :

Location Hours

  • Lun - sam : 9h am à 5h30 pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANDREW H. 
Évaluation :
4

No paperwork was provided at the station. Returned before closing time and no one was there. Dropped key off.

ARTHUR S. 
Évaluation :
5

Outstanding

FREDERICK B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DOMINIQUE P. 
Évaluation :
5

i brought the truck over but no employee was available so i called the number and a nice man helped me over the phone and later on sent me an email receipt

tracey T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

taylor M. 
Évaluation :
2

Location was in an unsafe area of town. Approached by a strange car that smelled of Pot and was a very shady area. I went to three other locations in a better area of town who could not accept the return even though it was supposed to be an open return in Melbourne.

ryan E. 
Évaluation :
3

No one was there to receive me.I call and was instructed to just leave the trailer and they will mail me my receipt. I left the trailer as instructed and I did receive a receipt from them. The yard was in disarray??

seth D. 
Évaluation :
5

Nothing! They went over and behind to assist me getting the u-haul truck size I needed. Very professional and I understood the customers request. I've already recommended them to a friend.

jacqueline R. 
Évaluation :
5

Great dude running the business. Was easy, fast, affordable and simple.

thomas A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eugene S. 
Évaluation :
5

Great interaction, speedy and came back for rest of our money no issues. Great experience

chastity R. 
Évaluation :
3

Great location for my move.

Curtis C. 
Évaluation :
3

The staff was fine but the equipment wasn't maintained. The left tail light was out & we didn't know it until I drive a car behind the truck. It made the experience very stressful to have no left blinker for lane changes.

Jack S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GESA L. 
Évaluation :
3

I dropped off at night & did not have any contact with a staff. I wanted to drop off at a location that was a little closer to my new home however I was unable to do so online.

MONIQUE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeremy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH G. 
Évaluation :
5

We dropped it off yesterday and everything was fine

Victor C. 
Évaluation :
5

Ben was very nice and went out of his way to make sure to show us everything was good. He even gave us a hand truck we ordered for free because We had been re-located to his facility from a another location. Very good experience definitely recommend. D

Andrew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg N. 
Évaluation :
5

Great service and always easy to work with, really helped me out when I needed it. Merci.

Patrick G. 
Évaluation :
4

The gentleman I rented the truck from was very friendly and easy to work with. He was a pleasure to work with, I would definitely recommend this location to any other person in need of a uhaul.

Jessica M. 
Évaluation :
5

Very good, happy with this location, will come back next time.

Binh P. 
Évaluation :
3

Dropped the key off.

Dianna F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jon B. 
Évaluation :
5

I couldn't believe how fast and affordable it was! Everyone should know this! I moved for less than 100 $! Thats the rental the insurance,the truck,and the fuel! ðŸ'Œ awesome!!

gennine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad M. 
Évaluation :
5

Very easy to make reservation by phone. Gave first name, size if truck, phone number, date desired. DONE!

Carl O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
3

Convenient location, friendly service

Jared I. 
Évaluation :
5

Very friendly and easy to use. Great service, pick up and drop off was quick with no delays.

James S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bernadette C. 
Évaluation :
1

Absolutely horrible experience!!! Never again will I use UHaul. Filthy truck Ramp did not work properly Tons of hidden fees NO CARE AT ALL about Covid-19 No One was social distancing Zero masks were worn Disgraceful!!!

ROSS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY F. 
Évaluation :
2

I scheduled online with multiple time frames. I choose 1pm thinking give or take a few minutes. I received a call in route from business owner saying he would only wait till 1:01 pm and then he was leaving. I stated I couldn't control traffic and all my info was already uploaded. He left keys, with garage guys. and did paperwork online. The truck did not feel safe, it had a bad drift in the steering and this obnoxious noise if the window wasn't left open. I only used the vehicle for 4 hours because of the shimmy I didn't want to drive it any longer. I dropped without a word, as the owner was initially rude to me when going to pick up. And was WAY over charged for 8 gallons of fuel. 134 $for 4 hr use -Seriously disappointed

shanon K. 
Évaluation :
4

The gentleman was very responsive to our needs and had us on our way much faster than past experiences.

Jeffery S. 
Évaluation :
2

The reservation was made a week before the date we reserved it for, we needed it on a Sunday when no one was there. The mobile pick up process was annoying and not quick. The dolly was missing when we paid for it...when we called the manager of the location he did NOT care. His response was "ok". We asked him to remove from our bill and it was done, but we needed the dolly and he was not accommodating. Our reservation was not complicated, some blankets and a dolly. Not hard to get right and the manager was rude.

Wayne S. 
Évaluation :
5

I can't think of a thing to improve.

KAREN M. 
Évaluation :
3

poor communication between corporate Uhaul and this location and other location. Date was not communicated properly.

Bruce R. 
Évaluation :
5

all went well.

Gilbert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B. 
Évaluation :
2

The gentleman was friendly but the location was dirty. Also he put in my contract/agreement that I would have 120 allowed miles. I was charged extra money because it says only 76 miles were allowed in the end.

VALERIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaya F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alfred S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THANAKARN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie H. 
Évaluation :
4

Prices are outrageous had we known it was different here than NC with unlimited mileage we would have went to Penske which is where we're going to go for our household move to Destin next week!

SCOTT M. 
Évaluation :
5

Ben(owner) very helpful and quick rental process and return was easy

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve R. 
Évaluation :
2

No one was there to move vehicles blocking in the truck after they called and verified that I was doing it online, and they didn't appear to know which truck was being rented, kept trying to get me a trailer.

Cynthia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward V. 
Évaluation :
5

Everything was great.

Gregory N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherlon H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phala M. 
Évaluation :
1

The customer service was horrible. I waited 30 minutes at the location and there was no one to assist me. Someone at the location had to call the owner to assist over the phone and he was rude.

Kenya G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy B. 
Évaluation :
5

This was the best place to rent a truck. No waiting and no paper. They are very friendly and made the process very easy.

Karen L. 
Évaluation :
3

The tire had a flat by the drove the 40 miles of our trip.

Karen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B. 
Évaluation :
5

It was fast, easy, cheap, and everyone was very nice and cordial.

brandon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
2

The truck was dirty and difficult to drive due to the allignment. I had to keep the wheel 5 degrees to the left to drive straight.

Meghan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

denise S. 
Évaluation :
5

The gentleman that helped me was very pleasant very kind and very very helpful I would definitely seek him to rent again and I will be looking to rent from him a one way trip to Wisconsin very good location thank you

KYLE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Talmadge C. 
Évaluation :
5

Ben was great to work with. Equipment was un top condition and very comfortable to load and drive.

James V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hillary E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

karl K. 
Évaluation :
4

Tires only made it 50 miles of a 600 mile trip before. had a blow out on the turnpike in rush hour traffic. Surge brakes did not work at all. When brakes were applied it would make a loud clunk and a jar to the truck. this was highly annoying for two hours of stop and go traffic through Atlanta. At 40 to 45 MPH the trailer would jump up and down violently shacking the whole truck.

dale H. 
Évaluation :
1

I called the rental location to say that I was running a few minutes late picking up my rental, and the rep told me that he had just left for lunch and he would return in one hour but, I could finish the registration process on my phone and get a code to unlock an out side mounted box containing the key to the truck. I never did find a code on any online document like the rep said. I called the rep expressing this issue. The rep finally arrived on site, one and a half hours after my scheduled pickup time. We went into his very disorganized office where he attempted to bring my account up on an office computer, when that didn't work, he used another computer to bring up my order number and get the code number. He finally gave up. We all went out to the lockbox he he got the keys out and himself and we were able to finally get going, now two hours past our pickup time. The rep told us because of the delay, he would not hold us to the four hour time limit, and told us we just needed to I've the truck back that night. The delay also caused issues with the loading and unloading help that we had scheduled on our end. We will never use this location again, nor will we send, more like warn friends and family from ever using this location to rent a truck.

Robert R. 
Évaluation :
3

Never received any paperwork worker seemed rushed and unconcerned about the truck and said just to drop key in the box when i got back. Couldn't take a picture of my driver license worker said not to worry he would figure something out. Not very professional at all. office was a mess and dirty

ROBERT L. 
Évaluation :
1

Filthy office,poor phone service when not open, printer not working to bring forms

Ned W. 
Évaluation :
2

Office often not open. No phone service when manager is not there. Nice man very helpful. Filthy office with no bath room.

Ned W. 
Évaluation :
1

The truck had no power steering fluid!

Amy B. 
Évaluation :
5

very easy and the truck was very clean. I will use this location again.

Bonnie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damian O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa M. 
Évaluation :
5

So very helpful!!

Michelle B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SHEREE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Maura H. 
Non reviews have been submitted for this location.

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