Was able to get right in and out. No hassle and very easy going experience
Ronald M
Customer Reviews for Eagle Airport Car and Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Derrick was great. Very helpful and prompt.
GARRETT RThere would be little to improve this location. Kevin was great to work with and provided all the service I would expect.
BRIAN PCritical to emphasize taking pictures at time of pickup and return of vehicle, including inside with odometer mileage and gas gauge. The agent onsite did emphasize which made a difference at time of final billing dispute regarding fuel.
John TDerek was professional, knowledgeable and made the process easy from pickup to return. Merci.
BILLY OA+ Service, the gentleman was extremely nice and informative.
RUSSELL GBest rental experience ever
George MLe service a été excellent.
PAUL BCustomer service was excellent and communication on every level. Very good experience.
debra hGreat service and good equipment. Excellent experience.
GREGORY HThe guy who rented the truck to me was excellent.
TOBIAS SDerek is a fantastic representative!
THEODORE ADerrick was great. Responsive and knowledgeable. Thanks for your help!
Kathleen FExcellent! You guys went above and beyond to help us out and it made our move so much better.
EMANUEL PThe experience was simple fast and very well priced. Derek was exceptional throughout the process. He made the whole thing pleasant. Professional and explained everything very well.
JONATHAN IGreat experience renting here
BARBARA DSuper easy website to navigate to start a reservation. The pickup & drop off was easy, the store manager Derek was efficient and friendly, everything went very smoothly.
LISA WAll good! Kevin was most helpful.
GEORGE LCheck out and check in was easy - very professional staff! Merci!
KIRK BProfesional and kind
IVONNE GAttendant was 10 minutes late to the scheduled pick up
Robert RYour customer service is unparalleled. Your manager guy was so kind and extremely helpful with my transportation both in renting a vehicle but also with getting me to and from the airport. He was courteous as far as manners went (I am a young lady and he was very respectful of boundaries and was sure to have someone else in the room while I was signing the paperwork - I felt very safe!). VERY GOOD SERVICE! I could not recommend this location more. He deserves a raise.
DRAYE BService was very friendly, quicky and knowledgeable. Process was easy and convenient. Overall, very happy!
Nicole MEric at the Eagle location was super helpful and accommodating. Excellent service and the truck was in very good condition .
CAROLINE BThe man in the office for check-in was thorough and friendly. He was very clear about the "return/drop off" instructions. Very helpful.
KAREN PFriendly & courteous staff, have rented from this establishment a few times and always have had a good experience.
ROBERT THelpful in adding a second driver. Uhaul Corporation comment: Previous attempt to add driver online, in pre check in, produced an invite to the driver did not work. The link was pressed and an error message was produced.
JOHN CRental went well. Picked up right on time. Staff very friendly.
RICHARD CEric stayed late for us and let us leave our truck in the secure parking lot, which was very nice!! Rental was clean and ran perfectly. Thanks!!
Irish BQuick and easy.
BRIAN OErik was Fantastic and an amazing employee that takes pride in his job and life safety is top priority. Very knowledgeable as well. Perfect experience.
CRAIG LVery professional. Excellent customer service care.
JONI CGreat customer service. Would rent again!!
JAMES LEric is awesome !!! He is very knowledgeable, helpful, patient & accomodating. When we could not find a rental anywhere else, Eric presented us with other & more budget friendly options, that we had not considered. He saved us both time & money -plus - with excellent customer service = always a winning combination! We highly recommend Eagle Airport Car & Mini Storage - for its convenient location, winning selection of rental vehicles and most of all for Eric's Five Star customer service ***** !!!!!
MARIA CI was disappointed that the trailer pick up was changed to a location an hour farther away but the rep was helpful and the trailer worked very well.
WILLIAM KEric is the man! He stayed a few minutes after work the day before the rental to help test my wiring to be sure it would work on the trailer. The day of the rental we had some issues with my truck wiring but he stuck with me and we digured out the issues and got all the lights working. Great guy
Nick BI received extraordinary service from Eric, the site manager. He was smart, empathetic, willing to explain the set up &, help me get going. Superb service.
Tim BCompletely satisfied
Tom SBest uhaul dealer I've ever utilized. Will always go back if I can.
BAILEY MStaff was GREAT!
Dennis SThe rental was NOT this location's fault. I had made a reservation for a 6x12 trailer one month ago to pick up in Silverthorne, CO. One day before my rental, UHaul calls me to tell me that they ignored my resrvation, did not have the trailer for me, and that I had to drive 200 miles roundtrip to get the trailer that I had a reservation for,. Total disdain for your consumer level customers. This is NOT the first time this has happened to me with UHaul
Kenneth OI reserved a 10 foot moving truck. It was nice that someone called and said this location only has a 15 foot and not a 10 foot. This was reserved with the 10 foot price. When I went to pick it up they only had 1 VERY LARGE moving truck. I was thankful they at least had a truck for me, because when I returned it and confirmed my next reservation for the following week the representative said he did not think that he would have any truck for me and may not be able to fullfill the reservation. I am a teacher running a mountain bike camp for 17 underprivileged boys. The goal is to help them improve their mental health and to teach them about Leave No Trace. Renting the U-Haul from this location is very important to this program every year in may. last year it seemed alot easier to be able to do this...
kathryn LEric goes above & beyond by providing excellent service and attention to detail. He cares deeply about his customers' experience and the vehicles he rents. The cargo van I rented was very clean and well-maintained, including a new windshield and tire shine! Thanks for raising the bar.
TODD PWhen we dropped off the truck and trailers, the employee met us here on his day off and was very professional and friendly. He was great to work with. We really appreciated him!
Hayley HI got a phone call the day before pickup telling me Zi had to drive 45 minutes to Silverthorne to get trailer instead of Eagle. The day of I drove to Siverthorne and they told me that the trailer was in Eagle. So, it took me 3,5 hours to leave my house, drive to 2 locations to finally get the trailer. The gentleman, Eric in Eagle was lovely, but, my experience was terrible the morning I needed the trailer. I shoul have received a 2nd call letting me know the trailer was where originally made the reservation .
SUNNY KCheck in was quick and easy, friendly and helpful.
lisa wI was very happy that they had a ball and tongue available for sale as I forgot mine far away at home
Albert SEric was great, thank you!
KRISTEN MEric was pleasant to work with and thorough. He called a couple days before the truck was due to ensure that I had the correct address and knew how to access the facility. The drop off was conducted entirely outdoors so I cannot speak to the state of the office.
ASHLEY RHad to drive 70 miles to pick this truck up and pay for extra miles... not ideal but...
AEDAN HEverything was awesome. Erik was amazing
William SI arrived on time for my 9:00 pick up, and my reservation was pulled up quickly and the "van" I reserved was ready to go. I was back on the road by 9:20. The van was clean, and in great driving condition. I did not have any problems, and I greatly apprecciated not having to wait when I arrived, because I was running on a tight time schedule. The "owner" was also there, because they were expecting it to be a busy day. I'm sure the people that were coming in behind me greatly appreciated having two people there to serve them in a timely manner as well.
Tammy BEric was great! Had no issues returning equipment and he was proactive and asked about any issues with the equipment. I told him about the drivers side wiper blade attachment issue and the lack of washer fluid when the van was dispatched.
ROBERT M