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Customer Reviews for Earls Wrecker Service Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wilmington, NC 28403
(@ Market St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam : 8h30 am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.THORNTON LORENZA B.
Le client n'a pas laissé de commentaire.KINTA B.
Very helpful with an item accidentally left in truck. Plus the regional manager was extremely helpful.Sherri M.
Le client n'a pas laissé de commentaire.Terra F.
Nice people, very helpful.WILLIAM M.
Le client n'a pas laissé de commentaire.BRADFORD D.
Cab of vehicle was sticky and clearly unclean. During normal times this would be an unpleasant disappointment, but during a pandemic, it is just awful.MEGAN G.
Le client n'a pas laissé de commentaire.SCOTT C.
Le client n'a pas laissé de commentaire.Russell L.
Le client n'a pas laissé de commentaire.Stephanie H.
CROOKS! Returned vehicle with over the expected level of fuel upon return. When I received my final bill, there was a fuel surcharge added saying I returned vehicle with less than 1/4 of a tank. I called correct the problem with the facility - they said they would take care of it, but never did. STAY AWAY FROM THESE CROOKS. I WILL NEVER RENT FROM UHAUL AGAIN! PENSKE OR BUDGET FOR NOW ON. THIS IS FRAUD AT ITS FINEST.JOSEPH F.
Easy to find location. Trucks parked on street easy to access and re-park. The process for 24/7 pickup was smooth.Jessica H.
Le client n'a pas laissé de commentaire.Roy I.
Le client n'a pas laissé de commentaire.Larry R.
Le client n'a pas laissé de commentaire.Deundray F.
Le client n'a pas laissé de commentaire.Robin S.
Le client n'a pas laissé de commentaire.Steven D.
Le client n'a pas laissé de commentaire.Stephen M.
Your u-hual app is very slow and didn't work. It took 25 minutes at the facility to get the truck and 45 minutes on return. The upload of the odometer and fuel guage did not work after 10 attempts. Had to return the following day to try again. The customer service line did not answer after 20 minutes on hold. The people at the rental facility were nice and helpful.Daniel B.
Le client n'a pas laissé de commentaire.BARRY B.
Le client n'a pas laissé de commentaire.Rebecca B.
Le client n'a pas laissé de commentaire.KRISTIAN B.
Le client n'a pas laissé de commentaire.GERALD C.
Everyone was very helpful and professionalChristina O.
The person I dropped the trailer off was great. He had the trailer backed in and off my truck in 30 seconds. Very impressive. Great fast experience.Bradford M.
Hospitable, Efficient, and as Neat as a Pin!Willward H.
As exp3ctedJohn L.
The reservation I made, the facility called the day before and told me they wouldn't have the auto transport, they said I had to go to a different location to get it. I had remade this reservation 3 weeks in advance. I was not happy.THOMAS S.
Le client n'a pas laissé de commentaire.Craig C.
The owner mr Hewitt personally came out in a thunderstorm and unhooked the trailer making it a very good experienceneal S.
Le client n'a pas laissé de commentaire.LUISAMARIA S.
Le client n'a pas laissé de commentaire.MITCHELLEDWARD W.
There was more miles on vehicle than reported when I got it. The same for the gas, they reported it at a half tank and it only had a quarter tank. These things cost me money. I took pictures of the odometer and the fuel gauge. No one offered to correct itErnest K.
When I was trying to drop it off. The app was not working and saying that I had entered in less miles than what I started with. Whoever checked the truck before giving it to me wrote down the wrong mileage. I had to sit for another hour before I was allowed to release the vehicle. I would like the 50 $guaranteed to me if my truck was not at the right place at the right time.jonathan S.
Le client n'a pas laissé de commentaire.JALYN P.
Please email my receipt to firstname.lastname@example.orgLAURANCE C.
Le client n'a pas laissé de commentaire.NATALKA Z.
It was a nighttime drop off with no one there.JOSEPH P.
darlene and Earls son were fantastic!MICHAEL O.
Dolly was not in truck. Was told it would be taken off bill and was not removed. I was charged for itPam L.
Excellent service. Thank you to Earl's team. Made pickup easy and their guidance was appreciatedDANIEL S.
I probably wouldn't rent the furniture pads. I thought we got to keep them! But no.LAURAPERKINS T.
Le client n'a pas laissé de commentaire.Macon W.
Very kind and helpful staff! They even have a cute cat in the office, always a good sign:)Francesca B.
Drop off was fine.Brooke G.
You did great thank youROSE W.
Le client n'a pas laissé de commentaire.Curtis B.
Le client n'a pas laissé de commentaire.STEVEN C.
I have never been in a vehicle so dirty. The amount of grime on the steering wheel, dashboard, floor, everywhere, was absolutely disgusting. Office was very nice and helpful.Elizabeth K.
Le client n'a pas laissé de commentaire.Kristen B.
Make sure the maintenance on vehicles are maintained. The experience was frustrating and overwhelming due to a bad battery and alternator on the truck. We started moving at 10 am and didnt finish until 2 am. Someone came to bring a battery which we waited 3 hours for and then Boom the battery died again in less than 30 minutes. We waited another hour for assistance and the Uhaul had to be towed to our new location so we can unload our things. I had to take off work to make sure the Uhaul get towed.(The lady at the front desk was very nice and yes I would reccomend a friend). I dont blame anyone I guess it was just one of those days.JESSICA S.
Le client n'a pas laissé de commentaire.CAMELIA P.
My brake chain wasn't connected, I haul for a living, so it's not a big deal I know what to fix. But guys, double check things.patrick S.
The van reeked of body odor. I kept my face mask on and rolled down the window to keep from gagging. The seats were covered in pet hair and the floor had not been swept in an extended period of time. If I had not been in a time crunch I would have refused to get in it. Instead of me paying U Haul, U Haul should have paid me. I used the van to pick up a chestier had just purchased. Honestly, I was embarrassed when the guys were loading it for me. There's no way I would rent from this place again and I would have second thoughts about even going to U Haul.Anita M.
Thank you guysSANTOSPEDRO C.
No comments from the owner. When I asked for a copy of the return he told me he was out of copy paper. Didn't know what to think.Pamela P.
Le client n'a pas laissé de commentaire.Jeffrey F.
Le client n'a pas laissé de commentaire.DONALD S.
You did goodRussel M.
Le client n'a pas laissé de commentaire.keith E.
Le client n'a pas laissé de commentaire.JOSEPH C.
The truck was dirty when it was picked up and they charged me for cleaning upon return. They charged me for pads and a dolly that I never requested. Overall it was much more expensive than what I was quoted and we would never rent here again.Tracey G.
Not allow a terrible owner to work for Uhaul. Good lord.Michael Shane B.
Great service on time and on point.Robert B.
Le client n'a pas laissé de commentaire.Cynthia M.
Le client n'a pas laissé de commentaire.Diane R.
Le client n'a pas laissé de commentaire.HARUKI Y.
Le client n'a pas laissé de commentaire.todd T.
Le client n'a pas laissé de commentaire.Jon U.
They charged me for fuel after I left. The truck had 5/16 of a tank of fuel(same as pick up). I fueled it just before I returned it. I am not happy about that. I need to be refunded 6,60 $. Call me with questions F. O'Connor (410) 456-7513Francis O.
Le client n'a pas laissé de commentaire.Brianna G.
I would not recommend to no one they trick me outta my money!! They didn't check miles or anything and over charge my cardAmina S.
Very friendly, best Uhaul in WilmingtonWILLIAM M.
Le client n'a pas laissé de commentaire.MATTHEW P.
Drop off location was very confusing because they informed me that they only repair u hauls at that location and do not rent them out or accept returns. I was also informed that all rentals should be returned to a different location which is near the 5 Jacksonville St location.ALBERTINE H.
Le client n'a pas laissé de commentaire.JOHNNY Y.
Woman was extremely rude. Acted as if we were inconveniencing her by picking up the keys to the truck. We had already checked in online and done all that all we needed was the keys and she was so rude. Very unorganized had no idea what she was doingKelly J.
Le client n'a pas laissé de commentaire.STEVE S.
Le client n'a pas laissé de commentaire.Robert B.
nothing. i got a brand new cargo van. the only problem is that u-haul will only allow earl to rent the van for ONE day.roger M.
Le client n'a pas laissé de commentaire.james S.
Le client n'a pas laissé de commentaire.Neil M.
I would not change anything! The Rental Agent was Very Nice and Respectful and Helpful!BILLY S.
Website was a bit wonky. It kept saying I didn't have a reservation so I'd have to exit out and refresh and it would pop up. Great experience overall and great truck.Lauren B.
Le client n'a pas laissé de commentaire.Wesley B.
Le client n'a pas laissé de commentaire.Olivia O.
Le client n'a pas laissé de commentaire.Clorinda G.
Le client n'a pas laissé de commentaire.STEVE T.
Le client n'a pas laissé de commentaire.Charity D.
Le client n'a pas laissé de commentaire.Justin O.
Le meilleurANDREW G.
Le client n'a pas laissé de commentaire.Alison K.
Le client n'a pas laissé de commentaire.Craig M.
Le client n'a pas laissé de commentaire.April P.
Le client n'a pas laissé de commentaire.Dawn C.
Le client n'a pas laissé de commentaire.tirron B.
when the Uhaul person took the trailer off our car, he dented and scratched our car! The owner came out and sent us over to Auto Dentz and paid to have the scratch and dent removed, its not 100 % but it was the best they could do. Spent an 1,5 hrs sitting around waiting for it be done, we got lucky the Auto Dentz place could fit us in since we live out of town. All in all a hassle to say the least.Max L.