I can't think of any.
Jeff Ramberg
Customer Reviews for East Central Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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dennis kirkTrès bien
Henry HernandezVery nice place! Employees were friendly and helpful. They even have farm fresh eggs for $3/dozen!!
Robyn DiamondS.O.
Donna MulhollandVery helpful and accommodating. Friendly and professional. The equipment was in excellent shape and traveled well.
TOM LUNDBERGDon't give truck away
John EellsKeep up the good work!
David MolinaHave the keys to the right truck in the lock box
TYLER SMITHWe spent 30 minutes trying to check in online. After we finally got checked in everything went well.
Lydia OpgaardI shouldn't have to call 3 different numbers and sit on hold for 45 minutes to pick up a truck.
Tyler SmithIt took a great deal of time for the person to finalize my rental - 45 minutes and I was the only person, did everything online ahead of time as well and even paid ahead of time.
Nancy MooreThe gentleman working at the center had no knowledge of U-Haul, no idea how to deliver my truck, conduct an inspection or even find the keys that were in the lock-box. I was nearly late to meet my moving help because it took him so long to figure out how to do his job.
Stanley FagerstromBeyond the fact this was over an hour from my preferred pickup location I am fine with this.
Steven PotvinNever saw the furniture blankets or the dolly. Other than that, everything was fine.
Mark JohnsonThe folks there were super helpful. I did have to drive out of my way to pick up the trailer, but I am glad I worked with the guy that I did.
Oryol DominguezPerfect, efficient..no stress!
Andrew SWANSONTruck was nasty also switched my pickup location 60 miles away from my house. The day before my move!
Timothy ShroutUhaul used to be the go to place for moving yourself. Since they started "farming" their business out to all these other businesses - there has been nothing but challenges. The trucks where they are supposed to - and, nobody notifies you until you arrive the morning of your move. Then, they find the truck you want 20 miles away - so, you go there to find out that business is currently closed. It's only by chance that the owner of that business stops to check on something at just the right - and, HIS willingness to help us get the truck we reserved - that our plans worked out at all. This is the 2nd time in two rentals that things did not work out as they should have - using UHAUL - and, I assure you I will find other options for our next move and for anyone that asks me about who they should use in my business. NOT UHAUL - unless they go back to working for a living and standing behind their product and services like they once did. HORRIBLE EXPERIENCES!!
Daniel PetersonThe uhaul company (corporate) text that’s sent to customers to return the rental vehicle should warn people ahead of time that they’ll need photos, it’s not a one-step process, and to hang onto the keys until completed.
John TaggartNothing it was great service and help
dennis kirkYour Call Center Corporate Accounts Representative, Nannette is not very customer service oriented. Her tone and responses are as negative as they could be. This is a reoccurrence. You can tell she doesn't like what she does as it is very apparent.
MICHAEL BROOKSI was scheduled to pick up on Fri because they weren't open on Sat. Made a call, they were open on Sat so said I would be there on Sat instead of Fri. U Haul cancelled my order because I didn't pick up on Fri. I travelled 72 miles to get the dolly. I was able to get the dolly finally, thanks to to gentleman there.
Dane BaileyThe trailer was filthy! Never has it been cleaned outside. The interior leaked water. Upon rental it was musty inside and wet. Upon drop off it was wet from a rain storm we had been through. Luckily, nothing was ruined! We had been short 2 moving blankets and didn't find out until later and they were closed. Not happy!!!
oliver raymndWe were very pleased with the trailer and that was pick up to drop. Off.
Jean SpinlerEasy. They were closed but allowed me to drop the trailer off anyway.
Elizabeth BolejackThe young man that check us out was very helpful and positive.
Greg RosikMoving labor at Fargo did not have a working phone.
Wesley WiedenrothThese guys at East Central do a outstanding service for us.
dennis kirkMake sure they know how to rent a uhaul.
William PotterEverything was dirty and I felt that I was looked down upon because I refused the trailer insurance.
Brooks DibelerNothing. All went smoothly. Great job! Super friendly.
Pieter BroodrykThe guys was very friendly and accommodating as he waited for us to get there as were going to be 10 minutes late. I would recommend this place to anyone.
Patrick StaplesWe were sent to a location 15 miles out of the way, and then charged when we went over miles... and paid way more for gas. Very disappointed.
Kelly Jo CampbellEast central towing billed me for a fence i did not hit. However, the two representatives I spoke with at U-Haul were amazing. Literally polite and understanding. I believe their names were Yvette and Christine. Literally the best customer support I've had in a long time.
Bobby BanksWe turned the truck in and have received several bills since the original charge not sure why or what all the costs are for. Why charge us the day of return then charge us again the next day?? Tried to call to get a better understanding of what charges are for but Customer Service doesn't answer. Not happy! Truck cost WAY more than quoted!!
Cheryl Hansongreat crew to work work with, very friendly and very knowledgable
BRUCE JORGENSONvery satisfied!
Nancy BoyceMachetes on car dolly were just about impossible to use the ratchet part was so rusted up
Bridget RossGreat customer service!
Dessie BellLower the price of gas mileage!
JIM CHERMAKvery help full.
roy samplawskiVery friendly, thanks.
Donna Mulhollandgood experience
STEVE ALFORDI reserved a tow dolly for pick up in pine city. I arrived at best rentals in pine city to pick up. After about 20 to 25 minutes i was instructed to go to rush city to pick up the car dolly. I went to rush city and the person working did not know how to complete the transaction so i ended up waiting there for about 45 minutes for someone to show up and complete the rental. Overall i spent just shy of 1 hour 45 minutes at the rental place. After digging the car dolly out of the weeds i had to go buy an adapter for the trailer lights. I would say my overall experience was very poor for the price i paid to rent it and the amout of time i spent trying to retrieve it. I do not think i will be renting from uhaul for some time.
Duane ValureRush City Mn U-Haul was top notch, I was welcomed into the store with a smile and hand shake from the gentleman running it. Everything was explained, questions answered, and they went above and beyond the call of duty when I messed up the lock on the truck!.
KATHLINE MARTINThe staff was friendly and helpful, but I was very dissatisfied with the trailer.The tire on the trailer had a defect. I had to stop twice to put air in it. Also, the brake lights on the trailer kept shorting out.
valarie vanaukerWhen I arrived to pick up the truck - it had been sitting for two months not being used. So the owner had to jump start it to get it running. This took 1 hour.
Adam Brandt