Évaluations des clients East Highway 86 Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de East Highway 86 Self Storage

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Gail D.
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Lorena was very friendly, helpful and personally getting involved to give us the best rental for our needs.

greg R.
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Everything went very smoothly, I didn't experience any issues, the customer service person was thorough, she took the time to answer all my questions, I was very pleased with my overall experience at this location.

Lavar M.
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NOT MUCH VERY HELPFUL

Robert C.
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A sign out front would be helpful.

Steven B.
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Lights from truck to trailer did not work. Windshield wipers did not work. Required 3 service calls to repair vehicle before I could even begin my trip. Extremely upset with how the equipment was not road safe or ready when I was preparing to leave for my move. It’s stressful enough as it is without having to worry if you will make it day to day without more problems and delays.

Amy O.
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Although U-Haul could not accommodate us in Safford, AZ where we made our reservation, I am glad they sent us to Willcox. This operation was very professional, and the owner was kind and helpful. I would have like to have received a little credit to the cost after having to drive an extra 80 miles to pick up our trailer, but the experience I had there outweighed the inconvenience.

Patricia N.
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Le client n'a pas laissé de commentaire.

Christian G.
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I loved this service. This is my first time renting a Uhal and the experience was phenomenal. The process From start to finish was a breeze. Nothing to worry about. Pretty Straight Forward Service. Friendly Staff willing and ready to answer any and all your questions. I would definitely recommend this service to anyone.

SONIA B.
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Le client n'a pas laissé de commentaire.

brandon F.
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Le client n'a pas laissé de commentaire.

michael S.
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Put a big sign out near the highway showing uhaul. GPS takes you 1/4 mile past entrance

La Vern T.
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Excellent service

george P.
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Wilcox not manned,

Alvin D.
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Quick and easy.

Alvin D.
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Quick and easy.

Mark J.
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Le client n'a pas laissé de commentaire.

Gerardo S.
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Lady in willcox was very helpful,polite,professional very good service the best.

Carl I.
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Le client n'a pas laissé de commentaire.

Martha G.
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Dont have bad comments only the best for the representative that attended me she went out her way to help me thank you.

Saralynn G.
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The night drop was very uncomfortable. It didn't feel right leaving the truck out where it was.

Becky K.
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Le client n'a pas laissé de commentaire.

Juan M.
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Le client n'a pas laissé de commentaire.

kim G.
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A long distance moving truck needs cruise control! I had to drive 1800 miles pushing a gas pedal this was most rediculus in today's tech world. Also the rear fiberglass shelf of the truck allows way to much noise into the cab could not hear the radio even at extremely load levels making for a content road, tire , and whine noise. Need to fix.

Joanna S.
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This was the second time in the last 8 months that we used this facility to turn in U-Haul equipment. Both times we had pleasant experiences and no hassles what so ever. Personnel were great both times. Will definitely recommend.

LaVern T.
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Facility very clean and we appreciated the service. Very friendly staff.

Barry W.
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I wanted to say that I'm very late giving this review as my moving experience was in Feb of 2019 and it is now July 2019 but I'm doing it so that is what counts. The staff at this location are AWESOME! They go out of their way to help you in the best moving options and they are very friendly. I strongly recommend them for all of your moving plans! Great job you all - This is Barry from Yuma, AZ.

Christopher C.
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Le client n'a pas laissé de commentaire.

Joseph K.
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The owner and his staff made my rental easy as can be. They were informative and helpful in hooking up the car hualer rental. If ever in need of rental I would not hestiate to use them again. I will also recommend them to friends and family.

Ronald B.
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Le client n'a pas laissé de commentaire.

Todd T.
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Le client n'a pas laissé de commentaire.

Marie F.
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We were suppose to p/u at Thatcher as location. I reserved over a week ago. With Ashley. We confirmed and day before p/u I spoke to Ashley that we will be there at 4:00 p.m. Fri. We got there and the bitch gave our ?? away. I was pissed cause we traveled over 250 miles for the ??. We were there for an hour. They couldn't locate the manager or Ashley who gave our ?? away. That botch manager didn't train her staff on renting out uhauls. She NEEDS to be fired. Also Ashley. Then the cashier that was on site said that she wasn't trained on how to rent out uhauls. It was her first day at work. I will never recommend Thatcher for ?? rentals. No wonder there's such bad reviews. I learned my lesson. Thank God willcox az had an extra ?? there. We did half to go out of our way to get a ??. We loaded up and went on our way. Your company was lucky that we got a ?? cause we were getting ready to sue Thatcher site. We should be completely rienbursed for our troubles and stress we had because of their incompetents. I'm still posses because we had to stay at a hotel for the night. We were suppose to get the ??, load up and be on our way

Larry A.
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Le client n'a pas laissé de commentaire.

Georgene H.
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The lady was very kind, considerate, friendly and prepared for all our questions. A great place ti rent a truck.

Christopher D.
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Customer service was amazing!

Doni M.
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Le client n'a pas laissé de commentaire.

William S.
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The second part of of this irony is that i had to pay additional mileage. I drove straight from my move from location to my move to location and then directly to the drop off and had to pay some additional mileage. Seriously? I wasn't given some leeway? It is 31 miles from my home to the drop off.

Bob C.
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Very helpful people, they go out of their way for you. Would recommend this location, even if you have to travel out of your way.

Linda V.
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Le client n'a pas laissé de commentaire.

Bill K.
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Read my comments above concerning Dropoff!!!!

Denice B.
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Le client n'a pas laissé de commentaire.

Alexander A.
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Being located in a rural farming area, it would be nice to have in stock the 6x12 utility trailers without ramp that have greater load capacity. easier to unload with a forklift.

Saif A.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Le client n'a pas laissé de commentaire.

Tania Y.
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Le client n'a pas laissé de commentaire.

Jonathan S.
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Storage area is clean well maintained.

Darban W.
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Le client n'a pas laissé de commentaire.

Jay G.
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Very nice people to deal with. Thanks U-Haul

Jennifer C.
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Le client n'a pas laissé de commentaire.

Tania Y.
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Le client n'a pas laissé de commentaire.

Jacob W.
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Le client n'a pas laissé de commentaire.

Michelle M.
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Le client n'a pas laissé de commentaire.

Michelle M.
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Fast, friendly and knowledgeable!

Pam D.
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Laverne was extremely helpful! Our original pick-up as in San Simon, AZ, but both of the 26' trucks were down for repairs. Linda (San Simon) did her best to have one repaired (brakes bled), but the process was unsuccessful. She made the call to Laverne to verify equipment availability. Laverne also found us a deal on trailers needed in Tucson. U-Haul also treated us fairly when we needed to swap for another truck due to a check engine light. Overall, the moving experience was a bit trying, but we are grateful for how U-Haul handled it all. Suggestion: provide better communication to third party providers like Linda...supposedly someone had come to repair the other truck, but no paperwork was left as to what was done or if the truck was ready for service.

Hank B.
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Le client n'a pas laissé de commentaire.

Tara L.
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Le client n'a pas laissé de commentaire.

Charles C.
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Sweet truck

Barbara P.
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Le client n'a pas laissé de commentaire.

Tama A.
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Prompt, friendly and very professional.

Mike C.
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Nothing,

Walter C.
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Excellent service and fine quality equipment. Will be a frequent and repeat costumer. Staff are very helpful and friendly. MY KIND OF PLACE!!!!!!!!!

Walter C.
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All went text book perfect. I am very happy and U Haul made it a most pleasant experience. Thank you.

Joanna S.
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If I need another auto trailer..... it will be a Uhaul.

Lenore J.
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Le client n'a pas laissé de commentaire.

brandon F.
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Le client n'a pas laissé de commentaire.

Oliver P.
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This location has excellent customer service. They have a very clean facility.

Barbara S.
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Le client n'a pas laissé de commentaire.

morten H.
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Used this location before, great customer service and large clean yard.

Alexander A.
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Le client n'a pas laissé de commentaire.

Travis Z.
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Le client n'a pas laissé de commentaire.

DARWIN S.
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Very helpful and no improvements need to be made with the excellent service. Thanks

cheryl A.
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Nice facility, great customer service. LaVerne was very nice and a great help since we are new to the area. Pleasurable experience.

cheryl A.
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Have someone there

Delbert V.
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La verner was the person who helped me, she was fun energetic and passionate about what she does. Not afraid to get dirty.

Raymond M.
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real nice lady

Jim T.
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Le client n'a pas laissé de commentaire.

Mary P.
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Le client n'a pas laissé de commentaire.

Curtis N.
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Le client n'a pas laissé de commentaire.

Sam P.
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The woman I dealt with was a total darling. The owner chastised me for driving over 5mph. I never saw a sign and would be happy to comply, but suggest he post another sign by the office. It’s easy to obey such instructions if younare aware of them.

BERNARD F.
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Le client n'a pas laissé de commentaire.

Daniel B.
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Le client n'a pas laissé de commentaire.

Jim H.
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Great Staff

Amy W.
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Le client n'a pas laissé de commentaire.

Amy W.
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Le client n'a pas laissé de commentaire.

Cory M.
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Le client n'a pas laissé de commentaire.

Richard S.
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Made notes on condition of trailer. One tire worn and needing replacement, and new tags needed.

Theodore C.
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Great experience renting trailer.

john K.
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Also Great Folks to work with!!! The Car Carrier needs attention.!!!!! Passenger Carrier Ramp Vibrated Twice out of the Carrier and was dragged on the Road. Not Visible to the driver!!! Thanks to Other Fellow drivers Alerting me to IT !!! The Holding Clamp needs to be Spring Loaded and Easy to Remove & Replace the Ramp into its Nesting area--Bad Design! I am a Mechanical Engineer and understand. Get after the Manufacturer to Redesign the Holding Mechanism. John Kanteraki

Randy L.
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Don’t change anything, top notch service

Dominic W.
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Customer service at the pick location was amazing. The U-Haul worker went above and beyond to make sure I had everything needed for my trip to Colorado Springs.

Gene M.
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Le client n'a pas laissé de commentaire.

Donald W.
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Le client n'a pas laissé de commentaire.

steve S.
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The representative was very caring and courteous I would definitely use this place again for any need I might have thanks Laverne Torres agent

Harry G.
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Le client n'a pas laissé de commentaire.

Walter C.
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Nothing, I think you are First Class. I will continue to use your service as I was most pleased.

curtis W.
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Le client n'a pas laissé de commentaire.

sherry D.
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Very knowledgeable people. Extremely helpful. Got me taken care of quickly and effectively. I will definitely use them from now on. Best experience ever! Thank you

kay C.
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Le client n'a pas laissé de commentaire.

elsa R.
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I'm handicapped and did need assistance hooking up trailor,no one to help, their was a lady only in the office, had to go get a man to help me.

BRANDI A.
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Le client n'a pas laissé de commentaire.

Jeffrey B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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