I've been renting a truck from Denise and Colleen for the past 7+ years for moving plant material (once a year) Always been able to get my truck or van at the same locationTHOMAS F.
Customer Reviews for East Penn Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Center Valley, PA 18034
(about 1 mile south of mall on Route 309)
Services dans cet établissement :
- Mon–FriDe 10 h am à 4 h pm
- SamediDe 10 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very easy, very convenientScott M.
Customer service was wonderful truck ran great my experience was excellent cost was sufficient I have no complaints Thank You Sincerely Shawn BatteeShawn B.
Le client n'a pas laissé de commentaire.Denise R.
Le client n'a pas laissé de commentaire.Carmen V.
Le client n'a pas laissé de commentaire.Don N.
Good costumer serviceDenise E.
The wait to speak with a CS rep was ridiculously long both on the regular line and 24/7. I spent 1 1/2 hours trying to get the keys to the rental van because the mobile access was unavailable. After waiting and Appel to the first rep he said my van was already dispatched yet I was sitting in the lot looking at the van. He then transferred me to 24/7 as it was now past the pickup time. Tara on the 24/7 reset my time to the actual time I was leaving the lot and gave me instructions as to how to retrieve the key. The vehicle worked very well. ALLS WELL THAT ENDS WELL! GRATEFUL FOR TARA.Jacqueline P.
Le client n'a pas laissé de commentaire.Ying Z.
Le client n'a pas laissé de commentaire.Hector G.
Le client n'a pas laissé de commentaire.Francisco R.
Le client n'a pas laissé de commentaire.EDWARD B.
Le client n'a pas laissé de commentaire.Charlie B.
Was very easy to pick upNatasha D.
Le client n'a pas laissé de commentaire.Ryan L.
Le client n'a pas laissé de commentaire.DAMON M.
Le client n'a pas laissé de commentaire.Daniel F.
Le client n'a pas laissé de commentaire.Douglas K.
Le client n'a pas laissé de commentaire.max F.
Explain you need pictures before the keys are returnedALAN R.
Have staff members at the locationKelly W.
Denise was very helpful in helping us change our pick up location which was closer to our route. Merci.DIANE B.
Le client n'a pas laissé de commentaire.Dana C.
A great overall experience. I enjoy renting vehicles from Uhaul!DANIEL C.
The nice lady who works there was very helpful.Thomas O.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.Walid E.
Le client n'a pas laissé de commentaire.Smezana F.
Denise was THE BEST. SO accommodating.melissa S.
Le client n'a pas laissé de commentaire.GABRIELLE G.
Le client n'a pas laissé de commentaire.j michael M.
Le client n'a pas laissé de commentaire.MINETTE M.
Not happy that after a week reservation find out we have to drive out of our way to pickup the truck after driving 3 1/2 hours to pick it up. Not very convenient to customer.MARGARET J.
Le client n'a pas laissé de commentaire.ROBIN P.
Le client n'a pas laissé de commentaire.WILSON JR Z.
They were great. After having to change locations from our original, which was closed when we arrived at our scheduled time, East Penn Self Storage took care of us. Professionally, courteously and quickly.Jordan U.
Always great experience from this location !Megan H.
We dropped off after hours and did not go in the office or interact with the staff. Excellent rating is based on our experience at the pick up locationARIEL R.
Le client n'a pas laissé de commentaire.Merrick R.
Helpful staff made sure to get me the right van for the job. The whole experience was great.Ed K.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.Hassan M.
Le client n'a pas laissé de commentaire.Thomas M.
Not much, it went very smoothlySCOTT M.
The staff members that I dealt with were friendly, courteous and helpful.John J.
Le client n'a pas laissé de commentaire.ALAN S.
Le client n'a pas laissé de commentaire.Diane K.
This location was by far the best I have ever been to in Pennsylvania Customer service was by far the best truck was super clean as was the facility. Will be using only them in this location from now on !MEGAN H.
Fix exhaust pipe rattlingALAN R.
Le client n'a pas laissé de commentaire.PATRICK JOHN K.
The trunk we rented was not cleaned out before it was given to us to use. Other than that, I didn't havent any issues. The lady who helped us (I forget her name) was very nice and helpful.Danielle M.
Danese is fantastic. The facility is convenient and the equipment is new. Can't ask for more. Great job guys.Eric D.
I did not have hand truck and it took me twice as long to move in addition the blankets to cover furniture were also forgotten causing issue while moving. I was also charged for both the cart and the blankets and feel this was a bad overall experience!Jason L.
Le client n'a pas laissé de commentaire.SUKHWINDER S.
Le client n'a pas laissé de commentaire.LUIS V.
Pick up site was very pleasant and helpful. However, UHAUL CHANGED THE LOCATION ON ME ON SUNDAY, WHEN THE NEW PICK UP LOCATION CLOSED. I HAD TO WALK 6 MILES TO THE NEW LOCATION. Pick up site was helpful, U-Haul central planning was POOR!!Kenneth K.
Le client n'a pas laissé de commentaire.Donna W.
Le client n'a pas laissé de commentaire.Kimberly G.
for the good price of the miles and the ease of finding the placeAngel O.
Le client n'a pas laissé de commentaire.Tom H.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.JEFFREY S.
The outside of the truck was really dirty, otherwise the truck was in good condition and customer service was good.Ebony B.
Le client n'a pas laissé de commentaire.JENNIFER D.
Le client n'a pas laissé de commentaire.Piltr K.
Le client n'a pas laissé de commentaire.Lauretta K.
Love that you can do pickup in early morningHo-Choong C.
Le client n'a pas laissé de commentaire.John D.
Professional courteous staffMarc S.
Le client n'a pas laissé de commentaire.Ryan M.
Le client n'a pas laissé de commentaire.Vieta H.
Used my card. They told me that they wouldnt take the money out till i returned the truck. The momey went off my card as soon as he swiped it. Here it is 4 days later and the money still isnt back on my card.Melinda B.
Le client n'a pas laissé de commentaire.William P.
Faster response time for the mobile pickup. Took up a 1/2 hour from the time we got there until the time we got to leave with the truck.Anthony S.
The staff, equipment and clean facility was EXCELLENT!Lauretta K.
Le client n'a pas laissé de commentaire.william B.
Denise was great. Got me in and out in no time... the truck was ready to go when I got there.Ross R.
Le client n'a pas laissé de commentaire.stephen Z.
Keep up the present superb level of service.Frank K.
Le client n'a pas laissé de commentaire.Sonia R.
Very friendly, attentive and professional!Jennifer W.
Le client n'a pas laissé de commentaire.Patrick R.
We reserved a truck. Truck was there, however there was problems with the computer system and it took over 40 minutes to get it fixed. Employee had to call customer service twice, just a contract could be printed. This is ridiculous!! Put up 40 minutes behind schedule. Not happy! Looking for a price reduction for the inconvenienceCathleen H.
Le client n'a pas laissé de commentaire.Ryan V.
Le client n'a pas laissé de commentaire.Robert K.
Check your gas tanks because you gave us a tank that was not at the marker line u had highlighted we put 20$ in gas and got it were it Was and they charged 26$ for maybe 2 gallons of gas will never use this location againKaylee O.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.Leonard Z.
There is a problem here. I am rating the place where U-Haul initially told us to drop the truck off, which was 360 N. 3rd St. in Coopersburg (across from Giant). That was listed on my paperwork, which I still have. I find it odd that U-haul changed the location without letting me know. We took the truck there, and the person there was extremely rude and did not initially want to help. We did find out where to take it, but not after this confrontation. NOT a happy camper at ALL. So that is what I'm rating. U-Haul dropped the ball on this one.Wendy T.
Very nice representative at location. She was friendly, fast, and helpful. She is as true asset to the U-Haul brand.VINCENT M.
Le client n'a pas laissé de commentaire.stephanie C.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.Elias S.
The gentleman who assisted us was very polite and helpful with questions. Very happy with our experience.Amanda M.
Very polite. And friendly.Thomas H.
I had the clientele there check me and help me hook up and check my lights gave me the thumbs up that they were all right when I traveled south I realized one of the lights was not working so I stopped at your Colmar location. Even though it was company-owned location there wasn't a single soul there to help me with fixing the light. Your staff gave me the tools to fix it and it delayed my trip over two hours while I rewired the one light that wasn't even connected the wires have been torn out of it. Also in the same trailer there was a flat I discovered that on my first fill up of gas for which I had to have it fixed as wellHarold W.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Bill G.
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