Myra was very knowledgeable and she helped me right away! She put the tow hauler on for us. She's super strong Thank you Myra for answering all my questions and for helping us out! I recommend this business!
tiffany damm
Customer Reviews for Eastside Mail N Biz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service and equipment
Vernon BennettBe a little more considerate on the time and pricing and accuracy on the has gauge because I returned the truck the exact amount of gas it had when I picked it up and I was charged for gas. I felt scammed on this particular rental. I have been a customer of uhaul for a long time and this is the one and only experience I would never wanna experience again.
Leonardo ClementePick up location soured the entire experience. Again, you've sold my email address. I'm constantly getting unsolicited mail 1 day after using U-Haul. Never again!
Dennis SmithRude lady. Also unrecognizable charges taken from my account without my consent. Worst U-Haul service ever!!!!
Cynthia WoodThe manger of that location was very rude no customer service skills at all. She is not professional and she does have patience with customers. I wouldn't recommend that location to anybody.
Oscar CardenasIt’s not good
honore sampalangaKeep up the Great work.
Sharon koonceThe attendant was very Profesional
luis sanchezThey were very Professional and Got us in and out and on our way.
TIMOTHY CRAMThe interior of the van was terribly dusty like the window was left down during a tornado. There was dust and debris covering every inch of the of the van. Pretty disgusting to drive.
BRIONNE WINSTONWas quite surprised it took gallons of ⛽ while traveling city streets for less than 13 miles. Everything else was spot on. Cheers! James
James RiveraGreat representative. Great location. Great vehicles.
Jack BickfordThe representative at the facility was not the friendliest and gave me a truck that had several dents and said I would be liable for damages. I disputed the pictures sent to me where it does NOT show the dents. They shoud update the pictures of the trucks so new customers are not charged for them.
Patricia AyalaExcellent service à la clientèle
OSCAR MORALESProcess was simple and fast. Scheduled an appointment and picked up my equipment. Had someone help me install my equipment and dropped it at another location. Uhaul employees gave me a hand unloading my equipment and check out was fast as sending an email and verifying trailer didn't have damages. Once that was done your on your way. Merci.
Kevin GonzalezThe lady that assisted me was rude and spoke with wife rudely.
MATTHEW BABAKHANOFFIt would be helpful to tell customers what MPG to expect. I should have asked since I put way too much gas for my 73 mile trip. And apparently there is no credit given when someone brings a truck back with an almost full tank.
Jean MetzgerGet a lock box for the keys that doesn’t jam, make sure all the outlets work inside the trucks, and periodically check the tire sensors since they can be faulty according to the customer service agent I spoke with
Anissa MooreGreat customer service. Would come back again.
Walter VasquezEverything went well, customer service was great!
Rigoberto AvinaFast and easy, very nice people and very helpful. Best place around!
David Van GlilderThe Rep/Cashier was so sweet and accommodating. Customer wis really hard to come by in this day and time. I truly appreciated her warm and kind spirit.
Jaythan sparksI did'nt have my phone with me so i had to go back home to retrieve it why is that ? I asked the young lady there if i could'nt get my phone if i could'nt rent the truck, she said that's correct seems pretty ridiculous to me.
wayne thomasIt was all good. especially, my local Uhaul location. They didnt have the vehicle I needed and set me up at another location.
Jacqueline AndersonWhatever
TYLER ANDERSONGet someone that is more helpful.
James DuffyI will never recommend or use Uhaul for any reason and will recommend any other company.
James HayesI got great service from the gentleman at the front desk
Veronica AguilarExcellent service à la clientèle
OSCAR MORALESN/a
Ponciano RejonThe agent, I forget her name was very helpful thank you
steven clanceyVery good customer service
OSCAR MORALESMayra wear very helpful and friendly. I will do business again for sure
Kathy AvassapianS.O.
Steven HensleyCustomer was absolutely fantastic, she was kind, respectful, and accurate. I will definitely will be back.
Kimberly StriblingWe needed a trailer within an hour and were able to rent. The staff was friendly and made it easy when we returned the trailer. Will definitely rent from this location again if needed in the future.
dana stevenFriendly and helpful staff .
altha williamsThis is my second time renting in this location and the service is amazing the girl that help me is so helpful and really nice 🙏
Erika MejiaAwesome customer service
Tamara Andrewinspection should be together owner and customer.
humberto catalanMy original one way drop-off point was closed and offered no key drop for self use. Had to call in and set up and drive to another closed location that at least had key drop. Would have appreciated to have been told upfront about self drop-off and lack of key slot.
Gus HerreraUhaul dirty with dog hair then charged me for clean up fee for what WHAT THE FUCK !!!
Joseph LePerson that help us was a very friendly gurl
Julie lopezMayra went above and beyond to help us get the car off the tow dolly. Again no one was there that was "Certified" to do it, but we got it done together. She was kind enough to waive the "Extra Day" fee because I was not able to unload the truck and return it until noon.
Leticia koskyAll was great I just don't like going to the back of the building.
Donna CrockettOnly one staff person available so there was a short delay. Need 2 people. Staff personnel was very professional.
Tammy MillerHave the trucks cleaned but otherwise I was quite happy with the overall process. The girl helping us was very professional and helpful. I score a 4,8 overall.
Darla MurphyLower prices
robert deanWhen returning the truck there was no Dropbox for the key so I don't know exactly where to put the key. And I was told I can drop the truck off over night.
Kevin ZilobafGreat service. 👍
Dan ThomasI rented the van was dirty, Vans tires mayra Tiznado are the worths person to deal with
Richard SamanoGreat customer service and support.
Kaylee Lightfoot