excellent service friendly helpful staff trailer was in perfect condition !
GERVASE J
Customer Reviews for Eastside Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rent the trucks out with a full tank of gas, and require that they are returned with a full tank of gas. If they are not returned with a full tank of gas, charge the customer according to how many gallons it is lacking.
MAURICE CGreat customer service, very nice, and clean I highly recommend this place
Shantia PAwesome service
Mike JEXCELLENT AS IT IS.
Gervase JI am very satisfied with the manager, he was very nice and helpful and I appreciate his help and will do business with Eastside Mini Storage Company again, and I will recommend my family and friends. Merci
Margie MWry friendly service
MICHAEL HVery friendly and helpful staff.
nakeshia mNot a thing. Friendliest place to rent ever
DWAYNE PExcellent customer service
DWAYNE PExcellent and efficient service. No improvement needed.
Steven HIt was what I would expect from a unhaul service
jimmy wThe neigboring business made it difficult to get in the drive. Vehicles had to be moved while we waited, in the dark, on the shoulder of a busy highway, for over 10 minutes. The drop off process was NOT applicable for the location since we basicly left the vehicle parked OUTSIDE of a locked gate in the shared drive with the aboved mentioned very busy after dark yunkyard. There were 2 phone numbers supplied for the drop off location. Ine was disconnected, the other number was not answered.
Beverly BNothing the entire transaction was 1st class. Excellent customer service
DWAYNE PS.O.
Marika RQuick and easy
Fredrick SN.D.
Matthew MMy first time using U-Haul was a painless experience. Great service.
mark JJarod is very customer friendly and an excellent person to work with.
Steven MOutstanding experience! Booked online and picked up in 10 minutes! Great one way rates!
Ronnie FNo place to park after hours; had to park on the grass outside the fence
Charles rNothing just keep doing what you are doing which is great
Joanne YSpeedier check in
DWAYNE PFirst we arrived and they were airing a tire that they knew had a nail in it and was about to send us out with it. We saw nail and they said they were aware but was going to air/. We then had to get a trailer/ car hauler from another location. He didn't do a walk through and didn't know mileage he just guessed and didn't know fuel. I took a picture of odometer when we picked up and didn't match. When we delivered we showed our picture of odometer to them and they told us we wouldn't be charged. We took back 2 days early. I have rented uhauls 4 times in last year and always made sure fuel was correct. Even gentleman at drop off saw and agreed. He told us to contact uhaul. I feel we should be refunded fuel as I had proof of fuel at pick up and drop off had more fuel than at pick up. 228-369-8071
Kimberly BYou don't need to do anything the best customer service!
Eunice JGo somewhere else. I love U-Haul and I've used it many times but pick another place besides this one
Pat SEveryone very friendly and helpful
DWAYNE PThey lie on the return late so they can charge extra day
Cuong SThere were no one there working today when I tuck the truck back so I call the customer service and gotten help on what to do about leaving the truck so she told me and I did it thanks.
James HThe Uhaul workers knowing the checking out process better. The computer system.
Christopher R