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Location had unfortunately caught fire 6 months ago, per the owner. It's a shame but it also didn't look too safe for them. The service was great and the truck worked perfectly.
Good service
The place was a burned down location window less with the equipment inside a condemned building, the 26 ft truck was poorly maintained, stay away
The location was at a burned out place, you couldn't get in but they had the equity rental stored in. With no windows, the person working there didn't know English, the truck had brakes issues with abs I. And red buzzing lights thru out the trip
Todo excelente muy buen trato y rápido el servicio sin problemas Dios les bendiga
It was perfect. Fast
Staff was helpful and accommodating. Truck was in very good condition!!
Muy buen trato
More information about the services.
Equipment is ok. There should be more information about all the services.
Awesome!
Will come back again
Good service
Store was burnt down
Good personal
The crew at this location was really helpful and nice. I was very pleased . It's great to see people that really want to do business the right way.
The gentleman that help me with returning my truck was nice, he didnt understand why they give me such as bad truck for such a long drive. He felt the extreme heat inside of the cabin coming from the engine and he put a request for a mechanic to come and check the truck up. I recommend him not to use it not even for local customers. He was nice, but i still will never recommend Uhaul to any of my friends, this service was very disappointed.
The building looks like it caught on fire but was still operating to the public.
They didn't go over the truck at the moment of the pick up and when we opened it the truck had roaches all over the place and when notified she was like oh well nothing I can do sorry. How do you give a truck with roaches, disgusting
Good and clean service and nice friendly agents
Reservation was made 2 weeks in advance. At pickup time I am told that the towing dolly lights were not working. U-Haul found another dolly at a different location. The second location is a burned building and dolly has a cut security strap and a open security chain on the same side as the cut security strap. All employees were helpful is just the equipment maintenance is not existent. I will NEVER use U-Haul again or recommend it.
My whole experience with U-haul has been a disaster and I will never use this company again. I ended up here after my original pick up location told me they didn't have the equipment I need (I made a reservation a week before) in North Miami. The sales person just said to call 1-800 as she couldn't do anything. So I end up in Hialeah. THE BUILDING WAS BURNED DOWN! The person was outside on the parking lot and did my transaction on her phone. I had to pull the dolly out of a weed infested back yard and hook it up myself as she didn't know how. And once again, the building was inaccessible as it had just been in a fire. How was it still operating?
Great service & staff. Very satisfied, will recommend.
The customer service rep was very friendly and professional
The truck would stop working after we picked it up every half an hour and then we would have to restart it.in every light would sputter and stop again while in motion the truck sounded like it would come apart and it wouldn't accelerate. We took twice as long to complete the trip.
Great People working at this location!
Excellent service
The truck was very dirty inside cabin .with the situation with the virus they need to improve the higiene by de infecting and dip cleaning before they give the truck to any one .the lady that help us was great but the truck horrible .we where afraid becaouse the truck Was not clean or decinfecting is just scary .
Great service
I was charged for extra mileage when my first location I picked was closed because of COVID-19!
Allá ok
Nice People's
The return location needs better parking spaces for uhaul trucks. There were too many and it was hard to park.
I told rep to charge 300 on my card and charge balance to my debit. He did opposite and charged my debit which caused my bank account to be over drawn. I titled calling them but they never answered.
Muy buen servicio
Nothing
My experience with this specific uhaul location was great! The truck I reserved wasn't returned on time BUT they made sure to help me out and make things happen since it was my only available day to move. Exceptional service and exceptional employees at this location. Would definitely recommend.
I need to know if you reinburst all my money back to my account?
La verdad para mi todo bien
Muy buena atencion y servicio.. Felicitaciones
Great family store to do business with.
The vehicles smell really bad on the inside had to drive with the windows down the whole trip, the steering wheel was sticky and gooey with some type of glue or food. yuck!!!!
