Évaluations des clients Eco Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Eco Mart

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Nancy G. le

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Quick and courteous service...It was a seamless experience...??

Marina F. le

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Literally the worst experience I’ve ever had with uhaul.

DENNIS R. le

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Le client n'a pas laissé de commentaire.

moshe S. le

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Le client n'a pas laissé de commentaire.

PATRICK C. le

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Le client n'a pas laissé de commentaire.

paul P. le

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Le client n'a pas laissé de commentaire.

Karlene A P. le

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Firstly I couldn’t find the place because I didn’t realize it wasn’t an actual U-Haul Depot it was just a pick up area. I used online and I didn’t know it was a 24 hour use for the one price because the website didn’t state that plus when I changed how long I wanted it for the price keep changing . I however needed more time and when I called the 1800 number the agent said I have to return the vehicle because it was already booked for the time when I need to return it and they didn’t have anything else available at that location and I would have to start a new reservation for another vehicle which lead me to spend for an additional vehicle from a different location. I think extensions should be able to be accommodated especially if the call was made ahead of time and other vehicles sent to the location from another location so I wouldn’t have to be inconvenienced and spend for a whole new contract. I learnt my lesson as a first time U-Haul user and it was an experience. The truck was dirty so I had to sweep it out and when I was finished I ensured it was swept although there wasn’t anything to sweep.

paul P. le

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lower the mileage cost

Bob S. le

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Le client n'a pas laissé de commentaire.

Tony D. le

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The clerk who helped me was very good. She was knowledgeable, friendly and very helpful. Answered any questions I had. The truck was available when I got there ( which was not always the case when I rented from other agencies). Would definitely use them again.

paul P. le

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your .70 cent rate per mile is ridiculous every time i got to rent you go up .20 cents

al B. le

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Le client n'a pas laissé de commentaire.

Garrett A. le

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Don't book this service, and don't book uhaul. I had a 2-5 pm window to arrive with a vehicle at my destination. I originally scheduled pickup of the vehicle at 2. I received an email that said my time was changed to 3:30. No big deal, still time. I showed up at 3:30 and there was no vehicle at the location. I rang customer service and sat on hold for 45+ minutes. I then put the phone on speaker and used my phone to initiate a live chat with your customer service. I waited 15+ minutes for a response and honestly I don't think anyone has ever responded. An hour after my pickup time, the vehicle showed up. I rushed out to my destination and it was too late to pick up the item I was purchasing through a private seller. It was genuinely the worst customer service experience I've had, mostly because the complete absence of it.

EUGENE R. le

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Le client n'a pas laissé de commentaire.

John J. le

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The truck was not entirely clean. There was a can of Whiteclaw rattling around that spilled on the way to my pickup place. I was also surprised the cargo area was leaky during a rain storm.

Alfreda G. le

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Le client n'a pas laissé de commentaire.

Vincent A. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Erin M. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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Le client n'a pas laissé de commentaire.

Hannah B. le

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Le client n'a pas laissé de commentaire.

John W. le

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Friendly service.

xavier W. le

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The customer service rep that I spoke to for U-Haul did an excellent job and solve my issue

Maria T. le

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Le client n'a pas laissé de commentaire.

Kaitlyn E. le

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Le client n'a pas laissé de commentaire.

luz C. le

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Le client n'a pas laissé de commentaire.

Tracy H. le

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Le client n'a pas laissé de commentaire.

LEXA R. le

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Everything was great!

Mary Joan B. le

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9’ cargo van was really dirty inside drivers area & smelled like a cigar bar. Both driver & passenger seat were covered in dog/animal hair. Sticky & smelly. Otherwise functional.

John W. le

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Le client n'a pas laissé de commentaire.

Aitor F. le

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There was only one van available (which worked out well for us), but maybe have at least a couple options.

Valentino W. le

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Le client n'a pas laissé de commentaire.

TAMMY R. le

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The app is not working properly, the attendant on the return was not knowledgeable. No public restroom.

Daniel B. le

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Very limited space. Had to look around merchandise to talk to representative.