Customer Reviews for Economart Food & Beverage
(Concessionnaire U-Haul dans le voisinage)

370 évaluations

4105 NW 13th St   Gainesville, FL 32609

(352) 505-1901

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 9h pm
  • Sam - dim : 7h am à 9h pm

Services dans cet établissement :

Pour nous contacter

(352) 505-1901

4105 NW 13th St
Gainesville, FL 32609

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 9h pm
  • Sam - dim : 7h am à 9h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Le client n'a pas laissé de commentaire.

HENRY G. 
Évaluation :
5

Great as always!

HECTOR P. 
Évaluation :
4

Provided good equipment and on time!

SUNBELT M. 
Évaluation :
5

Nothing, This place was awesome I would rent from him again.

ROSA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
3

I had a guaranteed reservation but when I got there, the trailer was not available 🙃

Allison M. 
Évaluation :
4

Clean inside cabin before renting to next customer

Luis Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M. 
Évaluation :
5

Great service

Fitness D. 
Évaluation :
5

The store clerk was very helpful and there was ample equipment.

Paul M. 
Évaluation :
5

Highly recommend this location. Parking lot is small but it's easy to maneuver. Gentlemen that checked us in was extremely nice and helpful.

JOHN B. 
Évaluation :
2

I had a bald tire. It caused turbulence that shattered the back window of the car I was towing. I waited for over 6 hours the next day for someone to change the tire, so I could toll it, myself to the nearest U-Haul dealer. I live three hours away from where I had to park the U-Haul for service.

Anita J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jodi D. 
Évaluation :
5

Best experience I've ever had with UHaul. Carolyn helped me change my reservation and answered every question I had, while the store manager went out of his way to make sure I was prepared. Thanks for helping make my move even smoother!

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aubrey L. 
Évaluation :
5

Pleasant and efficient interaction.

Stacia M. 
Évaluation :
5

I arrived and the gentleman was nice with checking me in and making sure the truck was in the condition expected. He didn't take too long and made sure I received my confirmation email prior to leaving. Awesome experience overall.

JENNIFER A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill S. 
Évaluation :
5

The store owner was absolutely incredible.in every way, funny. Quick, happy to help and made the whole process easy and seamless

Jesse L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra H. 
Évaluation :
3

The location personnel was great to work with. The quality, age, cleanliness, & physical condition of the truck was atrocious. The truck should be removed from service. The truck had not been cleaned and had items left from a prior renter including a cigarette pack, a mask, water bottle, and other misc trash. If not being in a time crunch I would have refused the truck - additionally there was not another 26' available.

Holden H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gertrude J. 
Évaluation :
5

This is by far the best Uhaul location I've ever used. Friendly staff, clean equipment, and trucks and trailers are always easily available. I will continue to highly recommend to everyone.

Jose O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julio C. 
Évaluation :
5

The man was excellent took the truck and backed it up removed the tow trailer.he told me he understood I wasn't comfortable backing up. Highly recommend this location to anyone

JEFFERY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier C. 
Évaluation :
5

Customer service rep was outstanding.

Ruben H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G. 
Évaluation :
5

He helped out when other Uhaul's were unable to. Very organized and helpful. This can be a tough business when 40 000 students are moving in on the same week. Solid guy

DEMETRIUS S. 
Évaluation :
5

The drop off process was a nightmare as I was sent to several different locations in Gainesville to drop off which was different than the original information-location I was given because their lots were too full and would not accept it.. The site I was finally able to drop off to gentleman was very nice and helpful.

John P. 
Évaluation :
3

go early they are super busy

Andrew C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brad S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

janiga N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christine Z. 
Évaluation :
4

Never received the email receipt! Priced charged to my card was different than price quoted to me when I returned the truck.

Bobbie E. 
Évaluation :
5

Our original dropoff location was supposed to be the main UHaul facility on 6th St. in Gainesville, FL. When we arrived at the facility, they had literally parked a truck across their driveway so that the facility could not be accessed (there is only one way in). They said they were not taking any more trucks, even though that was our dropoff site assigned by UHaul. We drove to a second site to try to drop off; they said they would not take any trucks that weren't officially assigned there. We tried to call UHaul to get our site changed; we were on hold for over 10 minutes, then transferred to another section which had an average wait time of 19 minutes. We ended up calling around to all of the UHaul dealers in Gainesville until we found one that would accept the truck even if it wasn't "officially" assigned there. The place where we actually dropped off the truck was good and helpful, but the rest of the process was frustrating and highly disappointing.

Melissa V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bronson L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adina G. 
Évaluation :
1

Friendly representative but chaged and over charged fee for everything and more i feel scammed. Charged me double. What souposed to be a 40$ rent turn into 663$

Ricardo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAX E. 
Évaluation :
5

Rien

ANGELA H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARIA S. 
Évaluation :
5

Very nice people. Quick return.

ROBERT O. 
Évaluation :
1

I had to go to 3 locations before I got a truck after booking it on line and following the email info.

stephen T. 
Évaluation :
3

One strap was put in and tightened backwards, didn't notice when I picked it up from dealer, till I had the car loaded. Couldn't get it unstuck. Had to go buy a strap from auto parts store to continue home. I was not happy at all.

MATTHEW H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sam W. 
Évaluation :
3

Front left tire strap on car trailer came off shortly into the drive which may have damaged my car. Not sure if it was put on improperly or the strap was damaged.

Kiernan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
1

I had no issues with the repair. It was the poor communication from uhaul & the fact that they gave us a truck with an OLD battery. I waited from 2 am when I called until finally 11am is when my truck was fixed. This shouldn't have happened in the first place. Why wasn't the truck checked before given out as a rental.

Natalie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERMAN M. 
Évaluation :
3

The building is a mess structurally. The people working here are amazing. Very helpful and professional Uhual should invest in these folks.

James N. 
Évaluation :
3

Considering this was the 3rd location I had been sent to, even after having a CONFIRMED reservation, when I arrived at the 1st location, I was told they were sold out, (location was in a VERY poor section of the city), then onto the 2nd location. after waiting in line for over 30 minutes, with a CONFIRMED reservation, I was once again sent away, due to the vehicles being sold out. Finally arriving at the 3rd location, they did have the truck available for pick-up, however the representative didn't offer any type of discount of any kind, if for nothing else the inconvenience of having to go to 3 different locations to facilitate my reservation. Needless to say, I was not at all impressed, nor happy at that point in time.

Debi H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIARA R. 
Évaluation :
5

Very fast! Great equipment, thank you!

JESUS H. 
Évaluation :
4

We would have liked to have a little more help on getting the car onto the auto transport correctly.

Christina O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSE S. 
Évaluation :
5

all was fine

Thomas R. 
Évaluation :
1

While the person behind the desk was initially helpful when picking up vehicle, the person who I returned the vehicle to seemed to be impaired. I was subsequently charged not only the rental charge (19,99 $ for four hours plus taxes which should have been a total 31,00 $) but I was also charged for bogus miles that I NEVER drove! The total miles I drove from the pick up location to the two houses and back totaled 12 miles at most. I was charged for 36 additional miles which took my total charges up to 62,99 $!!!!! The UHAUL location NEVER sent me a receipt which they said they would and it was only after my card was charged that I realized this happened. DO NOT USE THIS UHAUL SITE!!!!!!

Debra K. 
Évaluation :
4

Location a bit rundown but personnel very helpful and friendly

Hans A. 
Évaluation :
2

Truck was not ready for pick-up. Had to wait 30 minutes before attendant offered a larger truck. I was renting for a short period of time and this delay was extremely inconvenient for my needs. Please don't book me a truck unless the equipment is available or offer replacement right away!

Alex S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
3

Good morning, I would like to speak with a customer service agent with regards to my experiences this last weekend. I had reserved a 10 foot U-Haul for a one way move of a few household items that would not fit in our cars (mattress, bed frame, desk, tv and a few other items). The move was from Gainesville to Miami. A distance of approximately 375 miles. We received word less then 24 hours in advance that I would have to pick up the U-Haul at a different, much less convenient location here in town and that all that was available was a 26 foot U-Haul. When I called back the facility, due to high customer calling, I was routed to a facility in Orlando. This person said that there was actually a 15 foot U-Haul we could use at the new location in Gainesville. I reserved that one although this was not ideal. When I arrived at the new facility, I was told that the Orlando person had only told me that there was a 15 foot U-Haul available to placate me and that the only thing available was the 26 foot U-Haul. While this was totally unacceptable, I had no choice but to take it under the circumstances. Close to 200 $in gas, and several issues with where to park and drive this monster of a truck for the three day move I am beyond upset. I would like to discuss reimbursement for the rental and assistance with paying for this fuel. I feel that we were let down immensely by U-Haul in this case. We have used U-Haul almost exclusively for our many moves in the past 10 years and hope to use U-Haul in the future, but this experience has left us with a bad taste in our mouths. Thank you for your prompt reply with how to handle this mess. Sincerely, Willam G. Hubbard 301-789-9441

Wlliam H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gil C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stacey R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adam A. 
Évaluation :
4

There were chips on the floor. I was told I was getting a receipt for my uhaul in email form but have yet to receive one.

Kyle O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee R. 
Évaluation :
5

Very accommodating owner. Thanks again

Matthew H. 
Évaluation :
1

U-Haul sucks. I reserved a storage unit a few months in advanced for my move to a different city and when I got there they had nothing…I asked them how the hell I reserves something and they just give it away and U-Haul has no answer to my question and proceeded to tell me they have no storage. It was like pulling teeth the get a storage unit from them, and after 2 hours of arguing, I was given a small no climate unit when I requested and large climate controlled. Do not use U-Haul storage!

Noah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

yimeng L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gabriela M. 
Évaluation :
4

Very friendly and helpful.

Charlotte G. 
Évaluation :
3

The store itself is not super appealing but the customer services is very good.

Lindsey R. 
Évaluation :
1

Worst experience the u haul tracks was in very bad conditions and they haven't another track's till next week s. I paid to the movers and I cancel the services

Mohammed L. 
Évaluation :
5

Fast help and customer service.

rosemary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

himanshu S. 
Évaluation :
5

In my case i will say nothing. Everything was perfect.

Hilda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SARA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jill J. 
Évaluation :
3

By ensuring that vehicles have a full tank of gas when the client is receiving it. By making sure all vehicles are water proof. It rained during my move and my mattress which was inside the truck was soaked. That was a bit disappointing. The clerk at this location however was very pleasant and helpful.

Nicole C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kellin R. 
Évaluation :
5

The guys who runs this operation is friendly, knowledgeable and very easy to deal with. Everything always goes smoothly!

Alexander T. 
Évaluation :
5

answer phone more

Aisha G. 
Évaluation :
4

Make sure inside cabin is swept of sand/dirt, but otherwise everything was great. The attendant was helpful and friendly and everything went as planned!

Cheyenne T. 
Évaluation :
3

No dolly equipment available even though we had reserved

Stephanie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAYNE S. 
Évaluation :
1

Worst experience with van and storage unit

David J. 
Non les évaluations ont été soumises pour cet établissement.

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