Customer Reviews for Economart Food & Beverage
(Concessionnaire U-Haul dans le voisinage)

600 évaluations

4105 NW 13th St   Gainesville, FL 32609

(352) 505-1901

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 9h pm
  • Sam - dim : 7h am à 9h pm
Heures d'ouverture spéciales
  • 5/29/2022: 8h00 am à 9h00 pm

Services dans cet établissement :

Pour nous contacter

(352) 505-1901

4105 NW 13th St
Gainesville, FL 32609

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 9h pm
  • Sam - dim : 7h am à 9h pm
Heures d'ouverture spéciales
  • 5/29/2022: 8h00 am à 9h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

When a reservation is set up at one location don't have your customer go to 3 different locations to get what was reserved very unacceptable!

ANDREW M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramy B. 
Évaluation :
5

Just keep doing what you are already doing!! Keep the good work and excellent courtesy to the customers.

JOSE C. 
Évaluation :
5

Everything was good.

Cedric S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Walter H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dean W. 
Évaluation :
4

These guys gad the tail end of a messed up rental. They we're polite, respectful, and did a great job with what got dumped on them I would go to this location te rent if i need a truck again.

WILLIAM S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine K. 
Évaluation :
2

There were old sneakers left in the cab of the truck, it appeared someone spilled soda on the center console, and floor.

Fredinal C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick C. 
Évaluation :
5

Extremely helpful and accommodating! If I ever need to rent again, I will definitely come back to him.

Rebecca D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
1

Give me back my money and I only had the rental for 2 days and I got charged for three days. I fid not need qny equipment or insurance. I returned the rental as prompt and said in contract about returns after hours. I returned the rental back as I got it. Gas back on half. I don't smoke and it was tobacco in the rental plus it was not wiped down. The only thing was different about the rental was the spot it was parked, and that was legally parked in the front of the store and the keys in the drop box along with the doors locked and pad lock locked.

Cornelius W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex R. 
Évaluation :
3

Truck had ABS light on and was told it was okay to drive. Did not get the truck size I ordered. Customer service rep was not helpful

Scott W. 
Évaluation :
5

Have all locations make it as easy as this one.

RANDY C. 
Évaluation :
1

This location was not clean or presentable. There was a lot of debris around the parking lot and the entrance. The store is a convenience store that also dispatches Uhaul trucks. The truck was dirty inside and outside. There was old reservations from former customers. The windshield had some type of sap from a tree all over the middle which made it very difficult to see at nights. The truck was parked in bushes right under some palm trees. It was difficult getting into the truck without having palms hit me in the face or get stuck in the door while trying to close it.

Blas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce S. 
Évaluation :
5

Always 10 star service!!

Heidi B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee W. 
Évaluation :
2

Trailer had blankets (which I did not pay for or want), which ultimately took up space I needed!

andrea K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mishele H. 
Évaluation :
2

Rental counter is in a local, ragged and run down corner c-store.

Nolan L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

david S. 
Évaluation :
1

They left smelly blankets inside the trailer. It was so bad that I had to kick the blankets out and let the trailer air out. Was not happy at all with how I received the trailer. Disgusting!

Kevin M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gayle T. 
Évaluation :
4

Very friendly and helpful staff!

Eugene B. 
Évaluation :
1

Make sure the truck is filled up so the next customer doesn't get screwed blind I picked it up nearly empty in the drop off location charge me $50 for four goddamn gallons of gas and I'm not gonna pay it I'm stopping payment don't even think about using my charge card on the web it says these trucks get 10 miles to the gallon how the hell did I burn $100 and 26 miles I put a total of $50 in that goddamn take then you charge me another $49,8 I will never use U-Haul again put that on your damn website for comments highway robbery and I'll make sure you get great reviews from now on I brought back the truck cleaner than it was given to me by far in the fuel was accurate and those jackasses charge me another $49,8 bite me far as I'm concerned the drop off location made another easy $50 on my behalf never again and I'll see to it payment is stopped I've used U-Haul my whole life this is the last time

Paul Z. 
Évaluation :
4

The owner of the location was very helpful and made sure that the equipment was safely set up. There was quite a bit of rust on the braking system of the 6x12 foot trailer but the rest of the trailer looked to be in good shape. I noticed that the tires looked brand new and that made me feel better. The location was in a bad area of town and that made me a little uncomfortable. Finally, I really like the app for pickup and drop off. I don't want to keep the trailer attached to my vehicle longer than needed. One suggestion is to attach some type of tool/jack to the front to make it simpler to lift it off the ball of the hitch.

michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sanzhar S. 
Évaluation :
5

Excellent service, very satisfied!!

JOSE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marshell A. 
Évaluation :
5

Customer service at this location has always been excellent. I have appreciated the feeling of being taken care of at this location.

Taro K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hilda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saber Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles E. 
Évaluation :
5

Amazing customer service and speed. Exactly what i was looking for after another uhaul service gave my truck away.

Nikita S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mason P. 
Évaluation :
5

I rent from this location weekly.I can't say enough great things about them! Extremely friendly and they always make me feel like family! They are the BEST Uhual in Gainesville!! 殺

Heidi B. 
Évaluation :
5

Excellent customer service. Quick and efficient service and service with a smile. Always rent from these guys and the location is 2 miles from my job.

Mario V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
4

Clean up shop/office

Amy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy J. 
Évaluation :
4

The attendant at this drop off point told me that he was emailing me the return rental receipt but I never got it. Make sure you get it before you leave there just in case of any pricing errors.

Karl P. 
Évaluation :
2

Gentleman was really nice but pretty unorganized. I think he needs to hire a helper.

Mike S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick C. 
Évaluation :
5

The location is a small store, where the service is always great, super-fast with no delays at all. I like going to this location better than going to a larger facility. Also, their customer service is SUPERB!!!

Julio M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUNBELT M. 
Évaluation :
3

The trailer i rented we found after driving into the next state had a baled spot and ready to blow. This was the 2 nd trailer in 1 day... as the fist trailer rented and a bubble in the tire and the hub assembly was shot. Had to be flat bed trailered. Horrible experience risking my life and items and others on the road. Your company lost alot of money with all the roadside assistance and towing.. could have been prevented if your employees checked the trailers..both times before i left the lot

Pamela C. 
Évaluation :
5

Staff was excellent. They have a lot of equipment. You would think it was gas station by name. It is more if Uhaul equipment w/convenience store. The told where to unhook trailer and by the time I got situated they had me checked in and record was closed. Best UHaul experience ever.

David R. 
Évaluation :
5

Am requesting the $50 grantee credit as Jacks failed to have the equipment as reserved and paid for resulting in a 3-hour delay that made me late for pickup and incurred an extra day on the road and an overnight stay.

marilyn K. 
Évaluation :
5

Always a perfect 10 in customer service!

Heidi B. 
Évaluation :
1

I had the truck for a total of two days. The pickup place said they would waive the fee for the second day. I was charged almost $400. Charged from both the pickup and drop off place. I opened a dispute twice. No one responded to the second one. I would not recommend Uhaul to anyone! I will never use Uhaul again and I will certainly let everyone I know the experience I had. I'm out almost $200. Moving is expensive enough without being charged extra. This is the worst customer service I have ever dealt with!

Meredith M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina A. 
Évaluation :
3

Have enough staff available especially when there's multiple people waiting in line

David D. 
Évaluation :
1

I have not drove 40 miles but he has charged for 40 miles and also he has charged the fuel.

Love K. 
Évaluation :
2

There appeared to be undocumented damage to the side of the truck I picked up which I had to take pictures of before leaving. I was told at my drop off destination I may have to contact Uhaul directly about the damage as there was no proof the damage existed before I picked up the truck. Luckily I had taken a picture and also had the insurance. Make sure you inspect the truck thoroughly when picking up.

Tyler D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor W. 
Évaluation :
2

It's a ghetto mart with bars on the windows, selling cigarettes, guy doesn't communicate well.

jonathan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUNBELT M. 
Évaluation :
5

The fellows at Econo-mart went out of their way to accomodate my request for an extension on my rental period. They are very professional and as an additional benefit, they are very nice.

Theodore D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Helpful and friendly employee

Dylan R. 
Évaluation :
3

Staff was friendly and accommodating, but it would have been a better experience if the equipment and facility was well kept, and more staff available specifically for U-Haul customers as opposed to the shopping mart, cut in heavily into my rental time. Otherwise it went smoothly and was simple with online check-in

Jonathan M. 
Évaluation :
4

The truck had sand in the cab, sand in the cargo bay, blankets that were folded sloppily and someone's sweatshirt left in the cargo area. The truck also wouldn't go out of Tow/Haul mode.

Bryleigh R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALLE R. 
Évaluation :
2

Better unit maintenance and better customer service

Stefania S. 
Évaluation :
5

fast

Sergio B. 
Évaluation :
1

This rating is not entirely for the location. UHaul was a huge disappointment overall. I reserved a truck in advance and it was confirmed multiple times by UHaul. Then my original location didn't have the truck. I had to drive 40min to another location. That location had the truck but no dolly. We had large furniture to move and needed a dolly. Would not use UHaul again. Horrible company.

Lauren W. 
Évaluation :
1

Did not help at all. My car was stuck on the trailer I didn't get help guiding it on and it took the delivery guy and two jacks to help help me get my car without further damage.

Andria I. 
Évaluation :
3

Did not receive the dolly that I paid for

Brianna J. 
Évaluation :
5

Owner was very helpful. He helped me attach the trailer to my trucker, and he made sure all lights worked before I left his location.

DONALLE R. 
Évaluation :
5

The manager of this location is awesome!

david F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven P. 
Évaluation :
3

Trucks steering wheel was crooked and brakes were EXTREMELY soft.

Nicholas C. 
Évaluation :
5

Gentleman that helped me at the pickup location was great. He hooked up the trailer for me and was very attentive.

Osvaldo M. 
Évaluation :
5

Best Uhaul location in town. Most helpful and patient.

nick C. 
Évaluation :
5

Nothing everything went well

FRANK A. 
Évaluation :
5

Owner is so nice, friendly and very helpful. Showed me how to use the truck.

Joylynn C. 
Évaluation :
5

The staff was extremely friendly and the pickup and return process was super easy and fast

Mark R. 
Évaluation :
3

Deliver on the reservation at the requested location.

Bethany A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TENISHA R. 
Évaluation :
5

Tremendous customer service at this location. Extremely well run- and friendly service.

suzanne W. 
Évaluation :
5

It was good.

Patricia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven P. 
Évaluation :
1

The overcharged me with twice the number of miles. As always, Uhaul corporate refunded me, thank god I took pictures when I picked the truck up and right before returning it.

hector U. 
Non les évaluations ont été soumises pour cet établissement.

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