Le client n'a pas laissé de commentaire.
DAVID K.
Customer Reviews for Eden Rentals
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service
raymond S.Low air pressure on rear tire. I had to stop and fill tire.
Edward W.The kid was awesome. For some reason the fuel gauge and mileage pic wouldn't upload with my service. The kid came out and took the pics and said we were good to go.
Beverly K.The only thing that I didn't like was that I only had the truck for 4 hours and couldn't finish my moving.
Chris R.Every thing was handled perfectly. Promptly and in a great business manner. Merci
Robert T.Great customer service and help .
TIMOTHY C.Quick easy and super service
Al F.This is my second rental from this location. Tim is excellent to work with! I highly recommend for all your UHaul needs!
TRACEY E.Was not open on Tuesday when returned equipment. Person on phone who tole me go ahead drop off and leave key was friendly,
LOREEN M.Great fast and easy!!!
ALVA F.We choose self check in service to get our truck. This was the biggest hassle I have ever encountered. The gentleman was not at the store so another lady had to help me who ran the store next door. She had to do my entire check in on her phone because the my phone would show location. My location was completely on and it would not work. The self check in process was terrible also. We had the same issue. I don't know how to receive the $50 back for things not being ready but I believe I should be entitled to it due to the issues with your system. Check in was an issue also and again the gentleman was not there. Again the lady next door used her phone to check us back in and it would not work, so we ended up leaving it for someone to check in for us. It was very frustrating.
Mark R.Truck was good felt a little unsafe front tires didn't look so new and windshield was dirty on inside so it was hard to see when foggy or rain.
LAURA H.Gave good instructions. Told be a good place to get fuel and I had no issues on my drive home
Charles R.The U Haul associate was very helpful and made the Drop Off simple and quick, and I received my confirmation email with my receipt very promptly.
Brian Keith G.The check in / return process was fast and easy at this location! The only issue was the big latch on the back on the truck got stuck every time the door was raised all the way up.
ROGERGEHRIG A.This is my second trip to Eden and dropping off at this location. Both times there was no person there and no one available to help unhitch the trailer. This time I had a 6 x 12 trailer which had no jack stand and lifting the trailer tongue off the ball hitch was strenuous!!!
Morgan W.Multiple calls to book despite promises No agent present at office opening, had to wake him up! Trailer turn signal light not working No cable adapters available! Agent unapologetic rude
NIGEL B.Truck was dirty. Bottles and trash from previous rental. When I returned I was not checked in. Associate wouldnt take time to speak with me. I was told to put key in box and I would get email within 10 minutes. It took 3 days. Still have not received my credit that I was due. Not treated professionally at all. Will not rent from there again. Very sad experience. Smh
MELISSA G.I called dispatch on Friday 8/6 and asked to drop off in Eden and was told that was not allowed. I drove to Martinsville and the location was unable to accept delivery of the trailer. I had to call dispatch back and then was told I could bring back and deliver to Eden. The agent at the Eden location was at another location and just had to drop it off. I did receive a check in receipt but this return experience was just terrible, awful, disastrous!!! I have other furniture to move in a couple of weeks but I'm hesitant to use UHaul again!!!
Morgan W.Van windshield was nasty.
WILLIAM K.Eden Rentals went out of the way to same me costs and following up on questions..this will be my go to agent in the future for our rental needs âââââ
Louise H.It was my first time using a uhaul and they made my first experience outstanding
MICHAEL G.They were super nice. The only issue is getting another phone number for the actual location not just for the one guy.
VICTORIA S.My original location was for Reidesville, NC, but I received a message the day before around 3 pm that my location was changed to Eden NC which is about 20 miles in the opposite direction I was traveling which caused an extra 40 miles to be added to my charged mileage. My notification was too late for me to make another reservation with Penske at a closer location so I was stuck with agreeing to the new location.
Joseph O.Checking in online made my experience effortless when arriving to pick up the truck. The representative quickly verified all information provided the contract and explanation of the rental agreement and I was on my way.
Jeffrey D.Great Job....
MILTON C.All went well.
JEFFERYLYNN H.Miles included in the rental were not realistic. Distance between specific addresses were off by 9 miles, and no allowance was given for the distance from pick-up (nearest location) to address where truck was loaded. Going the most direct route, I still had to pay over $13 in overage. Even so, uHaul had the best price overall!
Dan M.Cost of mileage is a bit to high, also need the person in office to be on time. If we have to wait should be a discount. Other than that we appreciated the hand truck and cover for things being in your trucks. people were nice.
Darcel B.List this location online. Couldn't find it when I searched for it online.
William T.Make sure all tires have plenty of air in them.
William K.The gentleman was very nice and helped me find the truck that was right for me.
Nancy G.Nothing, Everything was great and the people there were great. I will make sure to recommend my family and friends to this company.
MICHAEL C.Tim is an excellent operator, his is very knowledgeable and shows excellent customer service and the young man that works for him has wonderful people skills.
VERONIQUE D.everything went so well. The young man at the office was very helpful.
DAVID N.Great people
Wayne T.