Le client n'a pas laissé de commentaire.MICHAEL F.
Customer Reviews for Eds Citgo
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wildwood, NJ 08260
(Off Rt 47)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Pickup and drop-off locations were great. The U-Haul experience is subpar. Website doesn't have a good feel for inventory available. You can book something that's not actually available at a location. I ended up having to call a bunch of locations to find a truck - defeats the purpose of the website. Customer service hold times are too long.Matthew T.
Was very dirty. Building was an old dilapidated closed gas station and filled with old boxes and trash.Matthew F.
Le client n'a pas laissé de commentaire.Sarah W.
Le client n'a pas laissé de commentaire.John R.
The pick up location was ok. Ed, the person that I interacted with was great! The problem was the truck. We were flagged by another driver because our tail lights were out. We waiter 3 hours for someone to show up and the problem was a fuse. The fuse that was in the truck was the wrong fuse, â€œI am the son of a mechanicâ€. We drove about three hours and the fuse blew again. I knew what the problem was so I just bought one and put it in myself. I could not chance another 3 hour delay/wait! I am renting another truck and car carrier next week. I hope that I don't run into the same type of issues.Patrick P.
Le client n'a pas laissé de commentaire.HECTOR C.
Great service Ed and Bob do a wonderful job setting up the equipment to rent extremely pleased!Francis B.
Le client n'a pas laissé de commentaire.Craig T.
Excellent service à la clientèleCharles C.
Best in cape may countyWAYLAND L.
The best in cape may countyWayland L.
Le client n'a pas laissé de commentaire.Cody H.
Le client n'a pas laissé de commentaire.Borislav P.
Simple process and very friendly and professional serviceRichard G.
Ed does a great jobRobert H.
Very friendly and helpful. Would use this location anytime! Thank you for going above and beyond.paul L.
Ed was friendly and efficient.joe B.
Le client n'a pas laissé de commentaire.chris T.
Le client n'a pas laissé de commentaire.James S.
The online process was a little difficult for older non tech customers. But since we were there when the office was open, we picked up the truck the old fashioned way and it worked great.Daniel M.
Le client n'a pas laissé de commentaire.Jeffrey H.
Ed is a good guy.jerry K.
Le client n'a pas laissé de commentaire.David Z.
Le client n'a pas laissé de commentaire.Sophia F.
Everything good thanks for good serviceHECTOR C.
Staff was courteous and professional. U-Haul vehicle was clean and ready to go when we arrived.Troy F.
the hand truck was not there and i was chargedWAYLAND L.
Le client n'a pas laissé de commentaire.SUGHEILY G.
Le client n'a pas laissé de commentaire.Kelly J.
i was unable to pick up a reserved vehicle at Oyster via your web and mobile apps. Thankfully I found Ed's Citgo. You should get rid of web app, mobile app, and all executives.Fred K.
They are the best! Use Ed's place multiple times per year and everything is always perfect.JOHN R.
Le client n'a pas laissé de commentaire.dave M.
Great prompt service . Ed & bob were terrific ! I would recommend their service outstanding !!!STEVE R.
Ed was awesome!!! However, U-Haul corporate and the dispatcher team needs to get their crap together. I had made a reservation for a 5 x 8 trailer from Martindale's in Cape May Court House. I left home at 4:30am for a 5 hour drive to pick-up the trailer. At 6:13am they changed my reservation to pick-up the trailer at Ed's but never called, texted, or emailed me of this change. They also changed my trailer to a 4 x 8 causing me not to get everything I needed. This was a major inconvenience. When someone makes a reservation that reservation should be honored.Jared G.
Great service! I know where to go whenever I need to move furniture...Richard S.
Le client n'a pas laissé de commentaire.Thomas Z.
Le client n'a pas laissé de commentaire.CONSTANTINO Z.
Le client n'a pas laissé de commentaire.Lisa R.
I still like the boatCHARLES F.
The truck broke downDenise E.
I received a call the day before pick up and all of my questions were answered. When I picked up the van, the nice gentleman had it running with the heat on. So sweet! I will ALWAYS rent from this UHAUL provider!Tracey M.
Le client n'a pas laissé de commentaire.Robbie M.
Quick and friendly service.Jonathan C.
Le client n'a pas laissé de commentaire.Laura B.
no problems went very smoothFrank F.
Le client n'a pas laissé de commentaire.michael V.
Great Company , extremely friendly and helpful !STEVE R.
Le client n'a pas laissé de commentaire.Jay R.
Ed was awesome. Friendly & very knowledgeable about the trailer & hook up. He assisted with hook up with full explanation. Rental process went very smoothly. Thank you Ed! Uhaul is a great co. Only issue is pricing too high.Ronald S.
The scheduling process is terribleWayland L.
Le client n'a pas laissé de commentaire.Robert F.
Ed is the man at this location. Always helpful and kind !Ed G.
The app is glitchy and was painful to use - especially uploading pics of the dashboard for gas/mileage at the start of the rental. Location booked was different to the actual location I needed to use.ADRIAN D.
Le client n'a pas laissé de commentaire.FRANKIE P.
Le client n'a pas laissé de commentaire.ralph C.
Try to have the truck ordered availableRobert C.
Le client n'a pas laissé de commentaire.kerri N.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.David C.
You could not want a better rental,than Ed's CitgoWilliam F.
I have a problem with U-Haul the company. I wasn't told till the day before my pickup time that I had to go 20 mile more to pickup my truck. So I had to pay for an extra 40 miles plus gas.Don C.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.ken J.
It was a quick in and out. Perfect!Valentine H.
I should never have visited this location -- only went here because my original reservation was abruptly cancelled (and yes now I know that a reservation is not really a reservation you have the authority to cancel it anytime you want -- THAT'S TERRIBLE CUSTOMER SERVICE, CORPORATE UHAUL!!! Cost me an extra 8 $in tolls to drive it to my location. THANKS CORPORATE UHAUL!Scott B.
Everything was done professionally I don't think there's any room for improvementEDWIN P.
Ed was very friendly and easy going. I would rent here again.Michael W.
Le client n'a pas laissé de commentaire.Cynthia C.
Le client n'a pas laissé de commentaire.GARY M.
Le client n'a pas laissé de commentaire.JANET C.
Le client n'a pas laissé de commentaire.Curt C.
Ed was just a tremendous help and a pleasure to deal with.Terri S.
Awesome experienceThomas W.
Dropped off after hours and was easy.Nicholas S.
Le client n'a pas laissé de commentaire.Andrew H.
No problems with anything. Oh, the labor help had to be cancelled because the one chosen do not work in NJ. Was a pain working through the conciliation online. Had to make call and go through labor and uhauls people to finally get it through.ROBIN W.
Ed is very easy to deal with-easy experience.James S.
Le client n'a pas laissé de commentaire.Ned S.
Le client n'a pas laissé de commentaire.Lenore B.
Le client n'a pas laissé de commentaire.COLLEEN W.
The pick up location was great. Only problem was with the scheduling staff online. This location was 75 miles from my house. Why would you schedule a truck for me and not have it where it should be?David H.
Le client n'a pas laissé de commentaire.Martin C.
Truck, dollies, and furniture blankets looked virtually brand new. Ed and the other gentleman who assisted me were incredibly friendly, pleasant, and professional. Would highly recommend.Celia R.
Le client n'a pas laissé de commentaire.frank R.
Le client n'a pas laissé de commentaire.Raymond R.
Very good experienceMarc S.
Le client n'a pas laissé de commentaire.Robert K.
There was a potential equipment conflict and Ed alerted me to it early, then followed up when he resolved it. That's customer service. Hugely appreciated.Michael M.
Le client n'a pas laissé de commentaire.james M.
Le client n'a pas laissé de commentaire.Calvin F.
Le client n'a pas laissé de commentaire.Elie J.
Service was friendly and professional. Pick up and drop off was easy. I will definitely rent again!Tracey M.
Le client n'a pas laissé de commentaire.KEVIN W.
Very easy transaction and helpful staff. Merci.George D.
Truck needs shocks, it was a very, very bumpy ride. I know that a truck is not a car but it bounced all over the place.BETTY ANN R.
Truck needed alignment which was a headache driving for 20hrs. Had a blow out ( very very scary ) and tire guy said tire was old and ready to blow, so tire maintenance was bad Ed's citgo was great no problem and fast in and outPhillip C.
Le client n'a pas laissé de commentaire.Bruce M.
When I pulled into a crowded lot I was met by a gruff man who told me I had to deliver trailer to lot on other side . I asked how and he said â€œhe didn't knowâ€. Finally I was able to pull trailer thru lot and apparently I pulled a little to far at which he screamed â€œSTOP!!!â€ I did, got out and he said â€œyour doneâ€. I asked if he was expecting me and he said â€œhe was but he didn't want itâ€. So overall I was made to feel as if I'm the bad guy for renting a one-way trailer and using your online ordering system and selecting his location as the system told me that is where to take it. Clearly his customer service and appreciation skills are SORELY LACKING. Very disappointing to be met with such a rude and inappropriate response after a long, trying haul.ROBERT O.