Évaluations des clients Effinger Equipment LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Effinger Equipment LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Thomas M.
Évaluation :

Le client n'a pas laissé de commentaire.

Becky D.
Évaluation :

Le client n'a pas laissé de commentaire.

Lisa H.
Évaluation :

Le client n'a pas laissé de commentaire.

cindy H.
Évaluation :

The only glitch came when I returned the truck to Viroqua. I had gotten a text that said I was to return the truck to Sparta but that is 25 miles away. Viroqua is 6 miles away. And the owner of Effingers was out sick so I had to leave the key in the lock box. The number I had to call for an after hours drop off was not in service. So I ended up making 4 phone calls to let UHaul know where and when I left the truck. Drop off info needs to be clearer. Thank you.

Dawn E.
Évaluation :

Le client n'a pas laissé de commentaire.

Adam A.
Évaluation :

Le client n'a pas laissé de commentaire.

monte S.
Évaluation :

easy drop off

MICHAEL K.
Évaluation :

Mark, the proprietor, is a great guy to work with.

John W.
Évaluation :

Le client n'a pas laissé de commentaire.

Theresa S.
Évaluation :

Awesome customer service!

Phillip J.
Évaluation :

Nothing. Excellent service and equipment.

Theresa S.
Évaluation :

Super nice and helpful!

Donna S.
Évaluation :

Le client n'a pas laissé de commentaire.

Shawn S.
Évaluation :

Nothing I can think of

KYLE T.
Évaluation :

Le client n'a pas laissé de commentaire.

Kendra A.
Évaluation :

Le client n'a pas laissé de commentaire.

January N M.
Évaluation :

Le client n'a pas laissé de commentaire.

Marlene B.
Évaluation :

Le client n'a pas laissé de commentaire.

Laurie L.
Évaluation :

Le client n'a pas laissé de commentaire.

Kay P.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony F.
Évaluation :

Did not have reception at this location. Had to drive to culver's to be able to pick up the truck after the place closed. Never again will I pick up a truck after hours.

Mary M.
Évaluation :

Le client n'a pas laissé de commentaire.

Aaron A.
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis D.
Évaluation :

Very friendly guy to do business with, can't think of any way to improve!

Alan T.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL K.
Évaluation :

Le client n'a pas laissé de commentaire.

mark L.
Évaluation :

Le client n'a pas laissé de commentaire.

Laura B.
Évaluation :

Mark at Effinger went above and beyond patience and support, friendly and efficient with his service. I needed to fix my truck brake light connectors for the trailer to hitch and he helped me multiple days to get me on my way.

DEBORAH A D.
Évaluation :

Le client n'a pas laissé de commentaire.

Elton O.
Évaluation :

This location was a little tight for large Uhaul trucks or trailers. That said they made me feel like a million bucks with all their compliments in my ability to back my lar

Dominic N.
Évaluation :

Le client n'a pas laissé de commentaire.

Patricia N.
Évaluation :

Le client n'a pas laissé de commentaire.

Vicky S.
Évaluation :

I was talking the trailer from Wisconsin to Texas and was rented the oldest one in the lit. When we unloaded it half of my belongings were soaking wet due to it leaking when we had to drive through rain. Take into consideration the length of the trip instead of trying to just make a dollar. $250.00 for a one way rental really is not justified when your belongings are damaged and the insurance only covers damage to your property, the trailer.

Dan R.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas W.
Évaluation :

Perfect experience. Nothing to suggest for improvement.

Fred S.
Évaluation :

Le client n'a pas laissé de commentaire.

David H.
Évaluation :

Le client n'a pas laissé de commentaire.

steven M.
Évaluation :

Le client n'a pas laissé de commentaire.

Emily D.
Évaluation :

Mark was excellent to work with!! He went above and beyond the call of duty to ensure my rental experience and mission were accomplished. My hitchlock rusted and I couldn't use my hitch till it was sawed off. Mark had a hitch so I could get me on my way. He is the epitome of old fashioned service. We will make Effinger our go-to location for all of our U-haul needs.... Thank you for such quality service!! Emily

scott G.
Évaluation :

Le client n'a pas laissé de commentaire.

Steven P.
Évaluation :

(This comment is not specific to just the pick-up location.) Every u-haul person I interacted with (pick-up, phone call from u-haul, and drop-off) commented about how slow and frustrating your, IT systems are...maybe upgrade or improve those attend so all of unyoked users enjoy their use of the system instead of complain about it?

michael S.
Évaluation :

Le client n'a pas laissé de commentaire.

CAROL Y.
Évaluation :

Everything worked out great. Thank-you................

jim M.
Évaluation :

Very accommodating and customer friendly dealer! I have always received great service with this location -Thank you

SCOTT L.
Évaluation :

After hours drop off went very smooth.

Lindsay W.
Évaluation :

Le client n'a pas laissé de commentaire.

larry W.
Évaluation :

Friendly professional staff, good equipment, and a positive experience!

norma J.
Évaluation :

I had to drive 65 miles to pick up the truck. That is not acceptable considering I had reserved a truck three weeks in advance. An effort should have been made to have a truck available at the Decorah location or one closer, not 65 miles away. I am 81 years old and did not appreciate having to drive that far to pick the truck.

Bethany A.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael B.
Évaluation :

I dropped off the truck same day and only took a few minutes to close out paperwork----both places very efficient and it all worked out great on a stressful day---highly recommend. Mike B.

MARY W.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM H.
Évaluation :

Dealer was knowledgeable, friendly, helpful.

WILLIAM H.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM H.
Évaluation :

Le client n'a pas laissé de commentaire.

James M.
Évaluation :

Le client n'a pas laissé de commentaire.

cyndy H.
Évaluation :

Lower your mileage rates.

JEAN J.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeanne H.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary T.
Évaluation :

Le client n'a pas laissé de commentaire.

BARBARA L.
Évaluation :

I did not receive your email regarding what to do after I filled out the info on line, however, that may have been on my end as I had internet issues the next day on my phone. It is a small town, closed on Sundays, but thankfully I was able to find the key and complete our move. (An emergency phone number to call, just in case, would have been perfect.) Otherwise, everything was very nicely done and ready and worked out perfectly.

Steve D.
Évaluation :

Le client n'a pas laissé de commentaire.

Heaven E.
Évaluation :

My pick up time was set for 1230. I arrived at 1215. However the worker took a lunch break shortly after 12 and did not return until 1. He was very unapologetic for making me wait.

lisa A.
Évaluation :

Le client n'a pas laissé de commentaire.

STEVE L.
Évaluation :

They typically do not have moving blankets, so either rent them from another facility or have some of your own. Otherwise great people!!

GREG S.
Évaluation :

It took a long time to go through the checkout process (taking photos, etc.) before I could drive the truck. Instructions on how to do it were sent the day before and I did not have time to review. Sending these a few days earlier would have helped tremendously. I thought the process would take less than 10 minutes, but in reality was more than 30 minutes and so I lost rental time. Need to make this more customer friendly!

Scott R.
Évaluation :

Never had contact with people at location due to drop off after hours. I did wait all weekend for return paperwork email.

ROBIN S.
Évaluation :

The left headlight was not bright enough to light up the road. It was hard to know how to use the lights- headlights, dashboard light and cargo bay interior lights.

Hannah S.
Évaluation :

Excellent customer service and speedy checkout! I had never rented a UHaul before and he made the process easy and painless.

RAE H.
Évaluation :

Le client n'a pas laissé de commentaire.

Kathleen S.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew D.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian F.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian F.
Évaluation :

Le client n'a pas laissé de commentaire.

MAXINE O.
Évaluation :

Le client n'a pas laissé de commentaire.

Cole M.
Évaluation :

First I would like to say that Travis in La Crescent, MN was nothing but nice, kind, sincere and very helpful. He was professional and considerate and I would like to give him 5 stars for trying to accommodate our reservation. I have no problem giving him positive feedback and being a repeat customer for just him. Secondly, I would like to give Mark in Viroqua, WI 5 stars as well because he was very helpful once we arrived at his business to get us on our way quickly. Who I would like to give a ‘zero’ star to would be U-Haul’s MN regional office manager, Jodie. I received a phone call from her 3 days before our rental, and she curtly listed 2 other locations I could choose to pick-up our reserved 5 by 8 cargo trailer at and, did not explain why, just that they would not have this trailer at our reserved location. I had reserved to pick-up this trailer up in La Crescent at Tri-State Auto Center and had just spoken to Travis the day prior to confirm pick-up. Imagine my surprise when Jodie curtly told me I could choose either Viroqua, WI or Winona, MN, to pick this trailer up, which both locations are over 45 minutes away from us. She was curt, brisk, very abrupt and very very short and did not care to even hear me ask a question. I tried to ask why the change was occurring to our reservation and Jodie rudely interrupted me each time I tried to ask a question. She said this was a busy time for college students moving and when you make a reservation, their U-Hauls are not guaranteed for availability at your chosen location at the time of reservation. I wanted to know why someone else’s reservation would trump mine when I made my reservation a month in advance but she did not care to listen to anything I had to say. Each time I tried to speak she rudely interrupted me and said she was not going to discuss this with me. When I told her she was curt she said she was not and ‘very briskly’ said I had better hurry up and decide on my pick-up location because otherwise I would lose out on even being able to rent a trailer as these trailer sizes would be gone. Seriously, my son was using this trailer to drive from WI to Denver, we made the reservation a month in advance and they can just yank your reservation from you to another location. She also said we live in a remote area so that was part of the change. When I was actually allowed to speak a few words and told her we were not in a remote area and to Google the distance between the 2 cities she scoffed and rudely told me she was from MN and knew the state and did not need to Google anything. I beg to differ, because she would know that La Crescent, MN is only 4 miles from La Crosse, WI and both are populated areas and not small towns. What is the point of making a reservation if they can just change it a few days prior? Travis, who was so nice from Tri-State Auto in La Crescent, loses out on the revenue from this transaction as he has no say when U-Haul chooses to change a reserv

Amy S.
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald F.
Évaluation :

Le client n'a pas laissé de commentaire.

Doug and Debbie A.
Évaluation :

Love this place as they are always so helpful and friendly!

David B.
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra H.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael H.
Évaluation :

I was thrilled to secure a rental online in La Crosse, WI for the move of my college graduate. The location was several miles away and we had many logistics to deal with in managing flights out of Milwaukee, WI for out of town family. Imagine my receipt of a phone call just prior to the graduation ceremony telling me that there were no trailers of the type I had reserved and I would have to drive 35 miles one way to pick up a trailer much bigger than what I ordered (6x12 vs. 5x8). I was given a nice discount on the rental fee, but this set us back quite a bit. We actually were able to secure a 5x8 once we arrived and it was very adequate for our needs. The time delay, however, almost resulted in missed flights out of Milwaukee. The distance and other logistics resulted in a near 2 hour delay. Also, in the phone conversation with the representative, I had clearly asked fora 9:00 pickup time, yet several times I was asked if I could pick a trailer up at 2:00 or 5:00. I now understand you do not have precise details on the return time of a trailer, but I was very dependent upon that time. I would have like to have more advance notice that my needs could not be met.

Joann M.
Évaluation :

Le client n'a pas laissé de commentaire.

Keith R.
Évaluation :

Le client n'a pas laissé de commentaire.

Steve Z.
Évaluation :

Le client n'a pas laissé de commentaire.

John G.
Évaluation :

Windshield wipers were worn and broken. No problem as we did not run into inclement weather but it was in the forecast so I was a little nervous. Other than that, the service guy noticed and marked a crack in the windshield...no problem.

Corey C.
Évaluation :

Le client n'a pas laissé de commentaire.

BOB S.
Évaluation :

Le client n'a pas laissé de commentaire.

david N.
Évaluation :

Le client n'a pas laissé de commentaire.

Sharon P.
Évaluation :

Le client n'a pas laissé de commentaire.

Nathan S.
Évaluation :

Great service. Great staff. Great location

Debra C.
Évaluation :

He was very helpful and professional. Also answered all of my questions.

corey C.
Évaluation :

Le client n'a pas laissé de commentaire.

Scott C.
Évaluation :

Le client n'a pas laissé de commentaire.

Debra B.
Évaluation :

Le client n'a pas laissé de commentaire.

MIKE D.
Évaluation :

Le client n'a pas laissé de commentaire.

Kyle J.
Évaluation :

Le client n'a pas laissé de commentaire.

Mike V.
Évaluation :

HAVE MORE MOVING BLANKETS

BOB S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jacob I.
Évaluation :

No one is ever there

Kevin M.
Évaluation :

Did self check in. Very simple.

Non reviews have been submitted for this location.

Retour
Haut de la page