Explaining the rates per miles prior renting the vehicle. I was told 0,89 for the dirt 100 miles then 0,49 after . Then the bill came too high for me, I wasn't told the 100 miles resets every day so what was supposed to be for my Calc was $245 came out to $365 . $120 difference
ALBERTO H
Customer Reviews for Ekonomy Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Trucks need to be better maintained. Found a live roach in the glove compartment and the truck would shake between 40-50 mph.
Alyson RNothing, excellent service anf courtesy.
FERNANDO FExcellent location to rent from.
ROBERT WYou guys are great
Nelson FFriendly, conveniently located , clean facility
JESSE PThank you for such a professional and seamless experience from beginning to end absolutely perfect.
JOSHUA AThey were great
STEVEN FJust average service. Employees did not seem upbeat or happy. Need a more inviting atmosphere
HOWARD MThis is the very first time I have had and issue with a U-Haul trailer. I left the facility, loaded my golf cart and noticed that the rear ramp gate was out up alignment and the entire trailer was twisted. We then began our trip to Disney. Upon getting onto the highway, I looked in the mirrors and seen that the trailer and golf cart were bouncing. Upon further inspection I could see that the trailer tires were wobbling and bouncing. We made it up and back, but I really had to keep it slow because of the bouncing trailer, max speed was 55 MPH. I returned the trailer and let the staff know about the trailer and tire condition. They deadlined the trailer, I also notified the Uhaul company directly.
DARREN RVery friendly and efficient
ANN CBest U-haul dealer in the last 3 I have used.
GORDON BAlways perfect service and a warm welcome
MICHAEL GBoth pick up and drop off locations were amazing and had the best customer service
CHRISTIAN MThanks for everything ❤️🙏
Peggy A | Expérience généraleNothing. The staff at this location were incredibly helpful and friendly. I wish all of the Uhaul facilities were like this.
ERVIN ETerrible attitude and treated me like I was stupid. Then changed my drop off location without my knowledge and said I agreed to it.
DAVID G29,99 uhaul for girlscouts turned into 121 with all the fees.
Melanie CGreat experience
CHARLES SBlake was very professional and helpful. If I ever need uhual again I would go to this location
CHARLOTTE OGreat people, great customer service , very knowledgeable , will go back again
NESLY DThey were extremely professional and polite. They even hooked up the trailer to my truck which no other uhaul dealer has ever done before. I will definitely use them again in the future.
RICHARD BI rented a 15' truck out 10 368,2 miles and returned 10 390,2 miles. It is exactly 22 miles. Saturday they charged me 22,4 miles after the return. They charged my card Sunday and Monday too. I complained 3 times. The Monday invoice was from 22,6 miles. 22 miles isn't 22,4 or 22.6. Period. I have the pictures.
ZSOLT SDrop off went smoothly. I had a few questions and they were clearly answered. Fortement recommandé!
Ronald KYou did right,
FRED EEverything was in excess of my expectations-
TERRY CCustomer service: 10 Cats? Yes Engine: v10 brr
JONATHAN KVery friendly and helpful staff made for a wonderful experience. Would highly recommend!
JULIO CEveryone is awesome!! Great service. Smooth transition with every rental!
JASON SI'm very grateful with he people who was there at the moment I drop the truck off, I needed to change location and time and they helped me with the process with no additional charges. Merci.
LANDY CNo specific instructions on dropping the vehicle, no parking, gate was locked
MACKENSIE MExcellent
Lenny SRien
Karl SCharged mileage fee at drop off when I was told I would receive a credit for the mileage since my reservations and pick up location was changed last minute. The whole experience was horrible.
SAYONARA MWill continue to use you guys
REGINALD BQuick and easy pickup service without any issues.
Darren RSeguir así
Reynaldo IVery helpful and accommodating staff.
DOUGLAS VJust keep up the good work
DARRICK HOnline, I rented & paid for 12 Moving Blankets with my Truck. After online booking, good thing that I Telephoned to confirm. The nice lady informed me they had No Blankets available for my time, (due to several 1-Way Rentals taking them away). However she said she would borrow from other UHaul dealers nearby, and she was successful! Days later, upon Rental Pickup, they did indeed have 12 Blankets for my Rental. I was very happy with their Customer Service.
LORI Lvery helpful even when arrive almost at closing, took less than a few minutes for inspection and i was on my way.
ROBERT FGreat folks at this location. Very pleasant and helpful. Quick and smooth transaction, and overall great service.
THOMAS MThis Truck needs to get serviced ASAP!! The Truck was had prior damages all over, the truck had bad alignment kept steering to the right. At one point the truck wouldn't start. It's took 10 mins to get the truck to start. Gas cap indicator was faulty. Check engine light was on the whole trip. This truck was unsafe to drive.
ERNEST BEverything was simple and smooth
DARRICK HBlake, Michaela, Gina, and Kelly make the U-Haul experience second to none! It is easy to rent a clean, well-maintained piece of U-Haul equipment here, easing the challenges of moving and hauling. I typically use U-Haul for my truck and trailering needs. It is always a pleasure working with Blake and his team.
BRYAN WOne of the personnel was friendly but was not the one serving me. The one serving me was a bit rude and didn't acknowledge me when I came in and appeared irritated. Due to lack of parking for U-Haul trucks I had to park in front of the gate which there are signs to not park there. Maybe they need to make a sign, unless I missed it, to park the trucks in a certain location to avoid blocking people needing to utilize their storage units. I did ask a question and it was a quick one word response whereas the other personnel clarified what I had asked.
Janira Rmerci
FABIAN AAll your uhaul places should take example from Ekonomy and the Neighborhood Grocery at 1308 Federal Highway in Stuart. Ekonomy was professional and efficient.
LAMAR DThe experience was well done and easy. About half way to our destination a tire lost its tread. When we contacted u-haul about the incident the tire was replaced within 45 minutes and we continued to our destination. Thank you for such prompt response and service! I will use u-haul again and recommend to everyone.
DAVID BTrès sympathiques et professionnels. Equipment works great and clean
KIMBERLEY MHad a fantastic experience at this location. At the time of booking the unit, the staff as very helpful and informative. During the time we rented the unit the assistant manager Gina went above and beyond for us. Honestly without her help, it would have been tough for us. We thank you very much Gina. Really recommend this location for anyone in need of storage. Thanks everyone
Byron R | Expérience généraleThis facility couldn't have been more accommodating. I would highly recommend it to anyone. The staff and owners were so helpful. Perfect for our needs. Thx for everything.
scott S | Expérience généraleThe staff was always so helpful there, In fact, in a few week I will be going back there to rent a UHaul truck as they were so helpful in giving me all the information necessary to make the right decision after I advised of my moving needs.
wayne b | Expérience généraleWish you had option for prorated time if entire month was not needed
Michael M | Expérience généraleExcellent staff clean facility and great location.
Carl J | Expérience généraleBesides having a mouse chew through some of our items and a few minor issues with staff attitudes and parking issues everything was fine. I would maybe recommend this facility in the future but I definitely think there needs to be better signage about where its okay to park and not to park.
christina H | Expérience généraleWe are frequent flyers at Ekonomy. We rent uhauls all the time and have stored there occasionally. They are our local go-to for awesome service, clean units and easy access. Thanks Ekonomy!!
SAMUEL P | Expérience généraleBlake is outstanding and a pleasure to deal with at this facility.
Michael S | Expérience généraleGreat Facility and Blake & Gina were always excellent on all count for my storage room needs & for a 26' U-Haul Truck Rental when I moved my stuff out.
Vincent G | Expérience généraleThe best rental facility in our area. Great people.
charles c | Expérience généraleWould definitely use them again. The staff was helpful and kind.
ANDREW E | Expérience généraleGreat staff and very clean
Heidi S | Expérience généraleBlake and the staff were very attentive and courteous every time I went to the office and called on the phone.
John K | Expérience généraleI have had numerous different storage facilities, and this is hands down the best!!! Very clean and well maintained. The staff was always courteous and extremely helpful. My only complaint would be the vehicles that park just inside and around the entry gate. There were almost always vehicles that made it difficult to get in and out of the first building and or gate area.
Alicia P | Expérience généraleI love Ekonomy storage Blake and Kelly and the other lady very nice respectful give the best service awesome customer service and clean well maintained.
Sonya M | Expérience généraleEveryone was very helpful and friendly. We moved because we sold our RV. Best of luck in the future :-)
gary j | Expérience généraleVery happy we chose this storage facility. Staff were professional, friendly and helpful. Facility was secure. Price was reasonable. We would definitely recommend this facility to anyone needing storage.
Wayne M | Expérience généraleGood people..
Dan F | Expérience généraleVery satisfy with storage facility and the stuff. Always willing to help and friendly. Super clean , I recomended 100 %. Thank you so much for all your help. Belgica
Pablo D | Expérience généraleThank you Manager Blake
Fresnel S | Expérience généraleRat feces and urine ruined my $2,600+ sectional, dining room chairs, 5, and decorative pillows. Droppings throughout the storage unit and In packed boxes. The "climate controlled" unit clearly has issues. The glue holding the placemats to their base were melted w/ glue seeping to the top. The manager was rude and his solution was to say, "Sorry. I can't control what other customers bring in." That's it?! Never ever would I have used this facility had I known there are RATS running about, even mice! When I asked to speak with him, he quickly rushed me outside so other customers have no clue of the filthy condition they'll be exposing their personal belongings to. Unacceptable. I paid for storage for 17 months to dispose of really nice personal possessions for a "Sorry." Photos available of this. Disgusting is an understatement.
Gina H | Expérience généraleWonderful experience! Well maintained and clean. Never busy or too hot! Bathrooms were a major help when having small ones!
Colleen P | Expérience généraleThe managers are the most friendly and accommodating people I have ever had the pleasure to deal with. I would highly recommend this facility for anyone who needs storage rentals and I would use them again time and time again. That's for always being so nice.
BRENDA R | Expérience généraleWe have been at the storage for about a year and the facility is very clean, access to our unit was excellent, very well lit! There was always a cart available in the building for our use. The manager Blake was very nice, helpful and accommodating. He was available almost all of the time if you needed him. I highly recommend and will refer people to Ekonomy Self Storage. If I need storage again, I definitely will use this facility! Merci.
Maria W | Expérience généraleI appreciate Blake and Kelly for everything very kind always helpful responsible, respectful there professionalism is a keeper and a winner Services 🏆
Sonya M | Expérience généralethis is an excellent storage facility and staff is always very helpful. Would highly recommend and it would be my first choice if in need of storage again. Thanks to them.
Nancy L | Expérience généralegreat service management and all of the above and i forgot the young lady name that works there but she is very helpful and friendly
Khari T | Expérience généraleBest price and great staff!!
karry S | Expérience généraleSuperclass facility with amazing and knowledgeable staff! Highly recommend Ekonomy storage! Call Blake, Makayla, or Kelly for any of your storage needs!
GRETCHEN H | Expérience généraleThis place was top notch. From first to last day they were helpful. I was there about a year and never any issues. Merci
TODD R | Expérience généraleFriendly people and great service and fairly priced. Que demander de plus? DEFINITELY would use them again.
JUAN L | Expérience généraleFortement recommandé!
Robin H | Expérience généraleI don't think it's right that they charge a full 30 days of rent, if a person moves their stuff out of storage sooner than 30 days. I only rented for 4 days of February, and they refused to prorate me for the remainder of February. I was very disappointed with that policy, and that they would not bend the rules. I don't recommend this storage for anyone, because their prorate policies are poor. This is unfair, and should be changed immediately.
Laurie G | Expérience généraleI was extremely satisfied with the storage space I rented. It was conveniently located, the place was safe and secure, the staff were always there, polite, and helpful. I would definitely rent from them again.
Jose M | Expérience généraleAwesome place Staff is excellent Clean outstanding friendly Highly recommend
Marvin H | Expérience généraleThe staff is friendly and helpfully
Giovanna H | Expérience généraleAwesome people to work with, very good prices. Would use them again in a heartbeat. Thanks again
David P | Expérience généraleBlake was very very nice and helpful and I really appreciate that. Thanks Blake
Sheila W | RéservationBlake was extremely knowledgeable and made our experience of obtaining our unit super easy..Great start to our move into the Sunshine state. Thanks so much!!!
Asucena L | RéservationDid not take advantage of this facility. It was cancelled before I left Pennsylvania as I did not need to use. Thanks much for the consideration.
Nanette G | RéservationVery Clean.
Matthew F | RéservationGreat to work with and frindley
RICHARD L | Expérience généraleThey are awesome here!! Love this place.
John D | Expérience généraleKellie was very helpful and accommodating. Merci encore!
tara m | Expérience généraleGreat service! I will only suggest to take care of all spiders, inside my unit I had to fight with the spider webs all over the place.
GABRIELA C | Expérience généralevery friendly staff, well maintained, clean and secured, convenient and inexpensive. My go to if ever in need of storage and/or uhaul truck.
ALEXANDRA P | Expérience généraleThe employees were absolutely incredible in accommodating ALL my needs. Kelly was especially professional and friendly in helping me thru a stessful time. What a gem of a person to represent Uhaul.
GARY T | Expérience généraleBoth Blake and Kelly were very professional and accomadating. We would highly recommended this facility for anyone needing storage. We hope to use this place again! Tj & Jeannie
TOBIAS F | Expérience généralePleasant staff. Clean facility
Privacy R | Premières impressionsBlake was very accommodating and knowledgeable.
PAUL S | Premières impressionsVery clean and courteous staff
Privacy R | Premières impressionsSATISFIED
Privacy R | Premières impressionsOnly downfall was that I had to go thru 2 different doors to get to unit.
Privacy R | Premières impressionscourteous and professional! very pleased with the facility
Privacy R | Premières impressionsvery pleasant
Privacy R | Premières impressionsnice place, friendly
Privacy R | Premières impressionsThey never called us. We called to confirm the reservation and they said that they had already promised the unit to someone else and dd not have another. Not happy that they did not inform us of this.
Privacy R | Premières impressions