Customer Reviews for Elevated Auto Sales
(U-Haul Neighborhood Dealer)

Évaluation :

1

Wouldn't even speak to us except to say "Park it anywhere." Refused to check in equipment.

Évaluation :

1

I was very unhappy with the service at this location. I had an appointment for 10 a m. to pick up the truck. The place of business was not even open despite having an appointment and the hours of operation on the location's sign stating the business opens at 10. I waited for almost an hour for anyone to even arrive. I did not even receive apology. I did appreciate the helpful people that I called at 1-800-U-HAUL. Based on this location, I would never rent a U-Haul again. Worst experience ever.

Évaluation :

5

More than half of the lights did not work on the trailer so it was very hard to see it at night

Évaluation :

1

Business was not open I waited 40 minutes. Two rental customers were waiting we called the call center. The other customer was sent to another location and offered a $50 discount. I was told to just hook up to the trailer and go. Not showing in the paperwork was we had given two weeks notice but the trailer never arrived at the Leesburg location. So I had to drive 50 miles to deal with this location. Not happy

Évaluation :

5

The fellow that I delt with was a great guy. He was friendly and took caution that the trailer i rented was hooked up securely.

Évaluation :

5

I really needed a car hauler and was short on time to get one. I made a last minute reservation at this location. I was called almost immediately by Wayne who had just left the location. Wayne returned to the location and even fixed an issue with a cut wire on the car hauler. Wayne went above and beyond to help me. I would definitely recommend this location to anyone needing a UHaul.

Évaluation :

1

This provider does not maintain their U-Haul vehicles. I was given a truck with a check engine on. Instead of giving me a different truck, he merely cleared the code and told me it would be fine. I drove from Florida to indiana with the check engine light on. The tow dolly was improperly hooked up, the truck blew a tire and the A/C stopped working. I would never recommend this place to anyone and they should not be allowed to rent equipment to people if they aren't going to maintain it.

Évaluation :

3

Have everything ready for the rental, especially the furniture dolly that was not found and had to go to another location to pick one up. But the staff was friendly and helpful for everything else.

Évaluation :

5

My reservation changed several times due to Uhaul, this location handled it all with ease

Évaluation :

5

Todo perfectos

Évaluation :

5

Everything was great!! Will definitely use them again!

Évaluation :

5

Outstanding owner at this location!!

Évaluation :

5

Very friendly so no problems. Excellent communication.

Évaluation :

3

if you had a Small car yes but we had to stop evey every few miles to make sure the strap was on the tires .