Attendant was very helpful and her customer service skills are impeccable!
Clifton M
Customer Reviews for Elite Express Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing really, the employee was helpful and friendly and I didn't wait too long.
Michael GYoung lady that checked us in was excellent
Stephen RExcellent customer service
MANHAL JCustomer service was top notch, just keep up the great work. Very friendly staff, most pleasant experience.
RONALD JThey were too busy to help me and told me to return it online
Jacqueline NThe person hasn’t been there for 2 days and today I got charged $400 when it was supposed to be $200 and no call or receipt.
Kaitlyn SI hope to be a snowbird next year too
Tom WI have just said it, the personal outdoors must be more polite!!!
Miguel PVery Satisfied with Service I received at the drop off. The Attendant was very Professional and Courteous.
Steven Cgreat people !!
mark sAfter hours drop off. No issues.
John KThe attendant who helped us was extremely helpful and kind. Was a bad situation for us and she was great.
Michael MI was told $83 and when i check me account I was charged $106. The gas tank was at a quarter when i got it. Hopefully i wasn't charged to fill it up. I wasn't told it was going to be additional charges.
SHELDON PIt would benefit future customers for Y-Haul to provide better signage. I missed the place twice due to the little sign sitting outside of the building. Great experience with personnel at this location.
micki sIt was just a drop off location we didn't speak with anyone.
MIREYAH Measy from start to finish
Anthony DI was told the charge would be up to 3x for the new location. And I am charged 7x the original charge which is obscene. Furthermore the location is difficult to find and not marked at all
Benjamin MNe s'applique pas
Ivan MUnexpected charges at drop off. However they assisted with check in after shift was over.
Patricia CVery nice lady who helped me. very helpful and super friendly.
Syed NWoman who checked me out was pleasant and courteous. Would recommend this business.
Jim NMissing an inside front tie down, other than that great customer service at location.
LEONARD BI'll be doing a Google review soon. It it under rachelgitanamusic. Merci!
Daniel PImprove the signage. Location was very hard to find. Manager very helpful and pleasant.
William ZLocation difficult to find. The woman who met me in the parking lot was extremely helpful and pleasant, turning the unpleasantness of the difficulty of finding the parking lot into relief and pleasantness. She is to be commended!
Paul BThis location wasn't the issue. The District Manager Tony was the issue. He called me from his personal number while at home inquiring about payment that I've both discussed with the Mgr. at the location and a rep at Uhaul. He threatened calling the police on me twice after I made arrangements and 2 more trips to the location. Then it took me 2 hours to pay at the location. I'm not certain why, but it wouldn't allow me to check out after it took my funds from my account. After Tony's threats I wasn't leaving the location without a receipt. I thought it was highly unprofessional not to use a Uhaul greeting when answering the phone you use for business and then get upset someone won't give you their credit card number. Why would I when I have no way of verifying who you are? I went to the location of pick up. I spoke with a rep from Uhaul. So why is this guy calling me from his home and cell phone saying ther total opposite of what was agreed and threatening me? This was The Worst customer experience ever! I will not be using Uhaul in ther future. I had a ride waiting for me and they had to leave because it took so long at checkout. The Manager at the location ended up giving us a ride. She was lovely the entire ordeal. This whole experience was horrible, and a poor reflection of what was my go-to moving truck rental company.
Kyla PKatrina was Awesome. Highly professional and efficient.
James KThe drop off location was very easy to get to, but we did do it after hours so we use the online checkout when we dropped off our trailer. So the whole process was very simple
Dawn MGreat customer service and very friendly staff.
JAMES HI previously tried to pick up a uhaul from a different location. It was last minute but had to drive 20+ miles to get there. Uhaul didn't have the companies updated times, so I arrived 40 minutes prior to their listed closing time. The company had been closed for over 2 hours. I ended up getting the uhaul I needed in time, but it was quite a hassle and inconvenience driving over an hour for a trailer I couldn't get.
Gabriel JIt was fast and convenient. I was well pleased with this location .
Natalie MExcellent customer service and very professional.
JAMES HThe UHaul representative was not there when I dropped off the truck and the employees of the drop off place couldn’t give me a receipt or check the truck in. I just had to leave it and hope everything worked out!
Katherine J