Évaluations des clients Elite Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Elite Storage

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Kristin S. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The Safe Move options seem very much like extortion to me. The way that it was explained at the time that I picked the up the truck was that if I did not opt for the Safe Move coverage, any damage to the truck would be charged directly to my credit card even though my auto insurance covers this. It was a very strident message which left me little choice. Also, the fuel refill guide was way off. I put the same amount of fuel indicated on the paperwork and ended up filling the tank when I received the truck with approximately 5/8 of a tank. Poor estimation.

Kevin H. le

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Le client n'a pas laissé de commentaire.

Jessica C. le

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The staff here were very understanding when we had to extend a short term rental to multiple days an pricing is great . Will not hesitate to call them again hoping that's not for a very very long time .

Wanda S. le

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Great service! Thank you!

Russell B. le

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Le client n'a pas laissé de commentaire.

Patrick T. le

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Le client n'a pas laissé de commentaire.

eric D. le

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Great experience, fast service with a smile. They even have after hour check out on your own. Will use again.

ROBERTA M. le

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They were nice and very helpful! I've always had a good experience with the service there!!

Barbara B. le

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Amazing customer service, will be recommending this location to everyone!

JAY S. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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The mobile experience is slow and clunky.

Christopher J. le

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Le client n'a pas laissé de commentaire.

KELLY O. le

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Le client n'a pas laissé de commentaire.

Erika S. le

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The couple that works at this facility was absolutely wonderful! The van I rented was in pristine condition and they were a joy to work with during a very busy time!

Michael F. le

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Very professional and polite. Explained everything thoroughly. Completed the transaction by asking if I had any questions and then yanked me for choosing U Haul.

Beth H. le

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The people who worked there were not very friendly. I asked questions and they acted like the questions were stupid. The man especially did not seem like he wanted me there.

CARA H. le

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They provide pleasant, personal service at this location. It is my preferred location to rent equipment from in this part of the Denver/Boulder metro area.

Michael B. le

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The vehicle and the service was great. However, I learned after the fact that UHaul advertises 59 cents per mile for weekdays when they jack up the price to 69 cents per mile for Saturdays. I didn't discover this until after I received my invoice. The representative could not explain why UHaul seems to think that a mile on Saturday costs more than one on weekdays and this bait and switch advertising sucks! Hey UHaul, this is bad business and I'll be letting folks on Yelp and other social media posts know about this soon! Hope you enjoyed the extra $5 bucks!

Matthew S. le

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I rented a uhaul from elite storage and there were multiple issues! Never again! First, the woman told us we could not return the truck on a Sunday and would need to keep it until Monday. She told us the insurance was $14 flat fee overall and it was actually $14/day so we were charged an additional day of insurance and truck fee. I found out afterward (from uhaul customer service) that she could have given us information on a uhaul drop site so that we didn’t have to keep the truck an additional day. Second, she claimed we went 139 miles! There’s no possible way we went 139 miles. I read on this thread that this has also happened to another customer at this location with over charging on miles. Third, the woman told us the MAX amount we would be charged was $105.00. We confirmed this with her 3 times! We returned the truck with way more fuel than it had previously just as a good deed - to later be charged $233 for a uhaul! Side note, this was an in town move! The woman at uhaul customer service- Shelly- was absolutely wonderful. She listened and helped me file an objection to this madness. I will never rent a uhaul from elite storage ever again! The woman was also very rude when i called to inquire and quickly hurried me off of the phone and told me she can’t do anything to help me.

James L. le

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This location was good for us and the online reservation made it easy,

Audra Y. le

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The owners were very nice and I will use them again if I need a uhaul.

JAMES H. le

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The owners of Elite Storage are very friendly and very helpful I would recommend this facility to everyone

Richard K. le

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The folks at Elite Storage were great. They had the truck ready to go for me. Great experience.

BOB JOHNSON C. le

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We occupied several units for many years. The staff were very friendly and helpful over the years. Thank you so much.

Cordelia P. le

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Super friendly staff and very clean location and equipment. I will choose to rent here again!

MARY M. le

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The only set back is the location is not accessible to the bus, other than that it has been good experience.

RON S. le

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A great place to do business with

BRET F. le

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Needed to store my belongings in between moves. Couldn't have found a better place and couple to support us in this endeavor. Thank you!

ELIZABETH SUSAN B. le

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This is the second time I've rented from them. Easy, secure and friendly!

GEORGE R CAMPBELL BY J. le

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Worked perfectly for our needs.

Sherry C. le

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Le client n'a pas laissé de commentaire.

Adam H. le

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The U-Haul truck was perfect; it was well maintained and helped to get the move done efficiently. Exactly what I needed. However, the staff of Elite Storage was extremely unhelpful, rude, and lethargic. It is very likely that I will utilize the services that U-Haul has to offer again, but NEVER again from Elite Storage in Lafayette, CO.

Sarah K. le

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Why are we charged a cleaning fee? The truck was left in the same condition as when we picked it up. Will not rent from this location again, and likely not rent from Uhaul at all again.

ALLEN S. le

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Great place for your storage. Owners were outstanding. Would highly recommend to anyone that wants safe, secure, and a clean facility at very fair rates.

Stanley H. le

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Le client n'a pas laissé de commentaire.

Isabel V. le

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I have been renting with U-haul to move my company equipment for years and have never had such a terrible experience. They charged us 100 miles more than we put on the van. I have calculated over and over again the exact route we drove to Denver and back to Lafayette, and they have completely tried to screw us over telling us that we put 160 miles on the van which my husband and I know we didn't. In addition to that, when we picked up the truck, they told us to please return it with a full tank, because that' what it was supposed to be at. And we filled up the tank EVEN THOUGH the tank wasn't full when we picked it up. But it was almost full so we didn't want to bother to say anything. Now I see how poorly they pay attention at Elite storage or possibly just trying to make some extra dollars when they can. I would not recommend anyone going to Elite storage and will make sure to leave a review online if possible in order to help others avoid this experience.

JAMES A. le

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I didn't make the truck dirty but was charged a cleaning fee. I returned the truck exactly as I found it.

Beth G. le

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This was my first contact with this UHaul site. My experience was great I would definitely recommend going to this site to others. Thank you!

MASON J. le

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Everything was perfect! Only needed a month to store my things between leases, and Elite Storage hooked me up! Great prices, great service!

KEVIN B. le

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Le client n'a pas laissé de commentaire.

HELEN M. le

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I’ve moved all over the country and had many storage experiences over the years and this place is amazing! So well run, expert friendly staff - thanks guys!

Kathryn D. le

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Very accommodating!

JORUN J. le

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Everything was great. I wish the price could have been a bit lower.

CRAIG C. le

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Nice feel and location.

EMILY C. le

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Really great resource for college students looking to house their things over the summer! cheaper than Boulder and much nicer.

OLIVIA F. le

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I would recommend elite storage to anyone! The facility is very nice and clean, and is easy to access at any time! The staff was extremely kind and helpful.

DAVID J. le

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Great facility and staff

LAUREN M. le

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Excellent Service, exceptionally clean and owners are very welcoming and helpful. I would absolutely recommend Elite Storage to others, and use them again in the future.

STEVEN E. le

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I would recommend to a friend

Richard J. le

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The couple that run the place are awesome. They treat you family.Very accommodating and professional. We highly recommend this storage facility.Safe and secure.

Erin D. le

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Thank you for your service! Unfortunately, I had a last minite change in plans and won`t be needing the storage room after all.

BRIAN H. le

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Secure, clean location. Staff very helpful.

JOE M. le

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Very happy with the unit and the facility.

KYLE M. le

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I was very impressed by the cleanliness of the facility. The owners are really friendly and helpful. Will recommend to anyone looking for storage!