Customer Reviews for Elverton Bagels & Deli
(U-Haul Neighborhood Dealer)

68 évaluations

496 Arthur Kill Rd   Staten Island, NY 10308

(718) 816-7519

Heures

  • Mon–Sun
    24 heures

Services dans cet établissement :

Pour nous contacter

(718) 816-7519

496 Arthur Kill Rd
Staten Island, NY 10308

Services dans cet établissement :

Heures

  • Mon–Sun
    24 heures
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda M. 
Évaluation :
5

JP was easy to deal with and very friendly. He answered my questions thoroughly and I was on my way in minutes. I'd definitely use his services again.

THOMAS G. 
Évaluation :
5

Very easy process quick and painless

Tomasz W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT C. 
Évaluation :
5

Easy and fast check out never happen on U-haul to take 2 min time but on this place tou spend 2 min and reyto go

luan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARBJIT S. 
Évaluation :
5

JP made renting quick and easy.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorota G. 
Évaluation :
5

Everything went smooth I would definitely recommend for now until I get my final bill lol

Aldo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARBJIT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina E. 
Évaluation :
5

Renting/pick up/drop off was quick and easy.

JOHN L. 
Évaluation :
5

You referred me to 2 sites first which did not have my ordered truck until we located this one. That was a hassle. Otherwise everything else was great.

Ahmed B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harry K. 
Évaluation :
5

Excellent service. I kept truck an extra day with no problems

luis P. 
Évaluation :
5

Excellent service in and out 5 min

MICHAELF J. 
Évaluation :
3

There was no one there to greet or process. We needed to call a phone number and do everything over the phone. Although the process was smooth, it was a complicated one. I'm addition, I was sent to this location from the original one I had booked a vehicle from (3,6 miles away in the opposite direction I needed to go) so I needed to be charged for additional mileage and gas consumption. At the first location, I was told they did not have my vehicle and instead of providing me with another they made me call Uhaul customer service (on hold for 10-15 min) and they told me to go to another location. In all it ate away 30 min from my time which was no provided to me as the deadline time to return the vehicle was the same

Giuseppe S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gurpal S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabell N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
5

I had the best rental experience from this location. It was super easy & quick. Van was clean and new. I've rented from other locations before and nothing compares to this location. I was extremely satisfied and definitely would recommend this location.

DEBORAH J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
4

Excellent

Jose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annmarie J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ralph F. 
Évaluation :
1

The employees were rude and not helpful. They barely spoke English and made no mention of gas usage. I drove 10 miles snd they said I used 2 gallons of gas which was totally wrong. I feel they ripped me off.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
5

Quick and easy pickup.

Antonio P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

evelyn K. 
Évaluation :
5

We were able to rent a Uhaul at the last minute with ease . I Would definitely recommend this site

Dawn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
2

i was given dirty van to transfer few carboard boxes, after that i was charhe for cleanning fees , unbelivable

alexander S. 
Évaluation :
1

Treat customer like a customer

Paul N. 
Évaluation :
5

Great experience!

Danielle B. 
Évaluation :
5

JP is the best to work with ! I will only use this location going forward. Very accommodating!

Mela J. 
Évaluation :
1

this company will sandbag you will fuel charge of $30 dollars plus $5,25per gallon. that came to $55 for apparently 4 gallons of fuel for 28 miles of driving. so these trucks get about 7 miles per gallon. this is some racket and I'll never use this service ever again. nor will I recommend anyone I know to use it either. consider me outraged, thought I was making a wish choice with your company, you should be upfront with this and make it a reasonable fee instead of raping your customers.

Richard S. 
Évaluation :
4

all was very good

Alexander N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maha F. 
Évaluation :
5

A pleasant experience. If all people were as nice as he was the world would be a wonderful place thank you

Jane Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikhail F. 
Évaluation :
4

Separate office and waiting area.

narayan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth G. 
Évaluation :
4

No problem at this time.

Boris T. 
Évaluation :
5

Easy to set up, polite staff and seamless transaction!

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer L. 
Évaluation :
2

Sent this text to my uhaul agent yesterday- no response- Clearly I am very disappointed. Customer Response to Receipt for Contract #21104701 Not happy at all. Drove haul total 30 miles, brought it back 2 hours earlv. One mattress, one box spring (wrapped in plastic) and one dresser. That's it. Charged 25 dollar cleaning fee? You have got to be kidding me!!! Went to see van and retrieve the ez pass I left there and it was already rented. Weird how it was "dirty and had to be cleaned" yet the ez pass was not found. I am coming back tomorrow at the time I was told the van would be back to retrieve pass and see this "deep cleaned" van. I actually removed napkins that were in the floor in the front cab, that appeared from under seat and weren't mine, to return van in best condition possible. What a scam! I want the cleaning fee removed immediately

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON C. 
Évaluation :
5

While it's convenient location and convenient process the price is too high and just because of that I will not recommend it u-haul. Also too many fees and pricing structure is very gimmicky. I mean one of the fees is called “environmental fee”. Really? What is that? Why don't you rent electric vans then? No, not happy at all.

vadim D. 
Évaluation :
5

Quick and easy pick up as well as drop off.

heather A. 
Évaluation :
5

Everything was perfect. Nice smooth transaction. Great service, excellent clean car, fast pick up and drop off

sam R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muneer B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Served its purpose. New but very dirty. Mud all over it on the outside and the inside mats were full of mud ans dry dirt.

Teresa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara A. 
Évaluation :
2

No one spoke English, wasn't able to provide proper direction on where to park the truck, and not experienced.

JOHNNY R. 
Évaluation :
4

The start of this trip was horrible but the boss really redeemed himself and I would definitely recommend this location now that I know the process. We had an appointment at 10pm to pick up the truck, we got there at 9:45ish. We go to the front counter and he tells we have to call the number in the app for assistance, okay no problem. We call them we're on hold for 45 MINUTES but we finally get them on the phone and what she's saying doesn't match what the front desk said was going to happen so now we're confused we go inside and have the uhual customer service talk to the front desk, he says: I don't know who this lady is I can't help you, you need to talk to my boss. That's when I got super annoyed. I don't know who your boss is, or his number, he kind of just shrugs at us at this point and my fiance had to convince him for the bosses number. Once we get the number the boss helps us out apologizes for the confusion and within 15-20 minutes we're driving out the lot. However, The parking out was so muddy it felt like we were driving over ice/snow, we kept getting stuck and sliding, it felt like the back of the van was sliding out from under me. We go inside and ask the front desk person if we could either open the gate that's right next to the truck so I don't have to try to drive through the 15ft of mud or if he could just drive it out because I'm worried I'm going to slide straight into the gate. He says no to both. Okay now we're stuck and idk what to do. So we call the boss again, he apologizes again he said he didn't realize how muddy it would be and gives us a different car which was totally understandable. We are FINALLY in the Uhual driving off around 11:45. Drop off was easy, we got back and parked I believe around 3:30am, we just walked in, gave the keys back and the following morning the boss texted saying he finalized it. I do believe you can have it finalized immediately at drop off. The boss was super nice, gave us a discount even though we didn't ask. They just started this a few months ago so there's still some bumps on the road, especially with after hours pick up which is what we did. Just know you need to speak to the boss, if he's not there ask for this number, do not call the uhual number.

Danielle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina A. 
Évaluation :
5

Honestly, it exceeded my expectations. The Cars were knew. The Agent was super nice and helpful. Quick turn around. I say no more than keep up great service.

SHAHZOD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLASA Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ilya G. 
Non les évaluations ont été soumises pour cet établissement.

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