Customer Reviews for Empowering Success Now
(Concessionnaire U-Haul dans le voisinage)

36 évaluations

7940 Cherry Av Ste 201   Fontana, CA 92336
(Off cherry just north of foothill)

(909) 357-1090

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(909) 357-1090

7940 Cherry Av Ste 201
Fontana, CA 92336
(Off cherry just north of foothill)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Staff was fantastic!

KENNETH D. 
Évaluation :
2

Since reserving I was sent to 3 different locations. The truck windows.were.so dirty I could not see. There was absolutely no gas in the truck and no dolly which was paid for.

Lisa N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARAM B. 
Évaluation :
5

Excellent

Kyle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nolfie M. 
Évaluation :
5

None. It's already great! Angie was super helpful!

FRANK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex O. 
Évaluation :
5

This is a great location. The staff is friendly and accommodating. The thing I love about this location is that they are a non profit organization that focuses on helping the community. It's good to know when I rent here I am giving back to the community. Great job Empowering Success Now! Keep up the good work!

Artina M. 
Évaluation :
2

Clean the vehicle!!!!

Charmaine S. 
Évaluation :
2

I made reservation for 10:30am and did not get my truck til after 12 noon. There was no truck at 1st location so they sent me to this cherry location, when I got there m, no one was around, I had to call uhaul and finally got my truck after almost 1 hours delay. They said they will give me a 50 $guarantee reservation discount but so far I have not seen it.

James N. 
Évaluation :
5

Great experience! I will be back. Thank you!

Aaron W. 
Évaluation :
5

Great people and services.

Matthew F. 
Évaluation :
5

Thank you for the excellent customer service. The lady at this location was a happy, cheerful, and a kind person. I appreciated her help. Yes, I recommend this location for uhaul services.

Tanzil K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C. 
Évaluation :
5

customer service was AMAZING!@

Audrey J. 
Évaluation :
3

The whole process was very difficult...

Lawayne W. 
Évaluation :
5

Very friendly,helpful,fast service

EFRAIN I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myron F. 
Évaluation :
5

Excellent customer service, pleasant personality and very knowledgeable.

Roland P. 
Évaluation :
5

Very friendly owner of the business! Great business and I will definitely recommend to friends! Easy and smooth rental experience!

Amanda O. 
Évaluation :
1

The pickup time was 8am. Nobody showed until 9:30.

ROBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRON F. 
Évaluation :
1

POOR rating bcuz no Uhaul personnel at drop location. Door locked to office. Called phone # on door; girl said to call 800 number & drop the key in the box. UHaul CS Rep directed me to MyUhaul.com to complete drop off of truck & trailer. Had to enter info 2 different time on my phone pics and all. Very POOR experience. In the future I will make sure to pick a location to drop that has actual UHaul people on site. If I were UHaul I would drop this location - Empowering Success Now 7940 Cherry Av Ste 201 Fontana, CA 92336

JOSEPH S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ARIANA C. 
Évaluation :
1

I have rented from U-Haul several times and will use them again in the future. But my recent experience was very bad. I was sent to three different locations to pick up my truck, and when I arrived at the third location, it was not open. Another customer and I waited more that 25 minutes for someone to come open the office to give us our keys. All together, I wasted two full hours just trying to get my truck. And when I got in the truck, it had not been cleaned -- neither in the cab nor the bed. With all the concern about Covid-19, that was unacceptable. Like I said, I'm a fan of U-Haul and will use them again. But this experience was totally unacceptable.

John W. 
Évaluation :
1

This was by far the worst experience I ever had with your moving rental company. I was originally given a truck that I drove off with not knowing it was leaking gasoline. When I took the truck to fill up the gas poured all over the gasoline station. When I called to address my concerns your agent, Tina has the worst attitude. She actually demanded I get back in the truck and drive it back to pick up location. What a liability and what a disgrace for a company like Uhaul. I could avoid it: I will never possibly rent and/or do business with your organization again. I could have died in that truck if it had caught fire. I was given a second rental truck, but let me tell you that this will never erase the extraordinary poor experience, stress and dissatisfaction I endured thanks to Uhaul. I expect a full refund, a 100 % refund; including the gas that I had to spend on filling up the second truck because it was on empty. Otherwise, I will be legal counsel seeking counsel. Ivan Marioni

Ivan M. 
Évaluation :
1

I RECEIVED NOTIFICATION via a text message FROM UHAUL AND THE APP OF MY PICK UP AND DROP OFF TIME, AFTER RETURNING THE TRUCK 14 HOURS EARLY I WAS CHARGED AN EXTRA DAY AND 40 MORE MILES. I CALLED AND ASKED FOR HELP, AND WAS TOLD KYLE DIDNT HAVE TIME THIS WEEK. I CALLED TWICE, AND THEN CALLED HEAD OFFICE, I HAVE SENT AN EMAIL AND NOW I AM DOING A REVIEW, I HOPE I CAN GET SOME HELP

Lloyd J. 
Évaluation :
3

Improve the app it freezes up a lot..

Sharon H. 
Évaluation :
5

Customer service was excellent!

Vincent M. 
Évaluation :
5

The service was excellent and location convenient

Sharlette M. 
Évaluation :
5

I would recommend the weekend availability.

Kelvin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joffre R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YUYI F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harjinder B. 
Évaluation :
1

The staff was nice, but not very knowledgeable. When I went to return the unit, no one was at the office. I called both available numbers to the office, left messages, and have still not received a phone call back (5 hours later). I had to drive to another location to drop off.

Michael M. 
Non les évaluations ont été soumises pour cet établissement.

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