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Customer Reviews for English Creek Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Don was an excellent representative for your company!
Christine DixonFriendly staff and outgoing, very helpful and professional. I will recommend this place to friends and family members when ever they move to a different location.
Juan VazquezGreat facility Staff was very informative and pleasant to work with I have used this place several times and I have never been disappointed 👍👍👍
mitch crawford | Expérience généraleFriendly and professional staff!
Bruce Singerstaff was excellent!
Bruce SingerI moved into storage unit in 2019 and reserved one of the largest spaces available and over the years downsized to smallest space until I no longer needed storage space. Each move was easy and the staff was always accommodating! Thank you for your help over the years!!!
Lisa Torquati | Expérience généraleGreat through and through
Lawrence SummersDon was just an awesome employee to deal with, great guy!
LOUIS ROSELLIAll good, just didn't appreciate having to travel 2 hours to pick up a trailer? UHaul needs do do a better job relocating equipment for customers or compensate customers for picking up equipment that's unreasonably far away!!
Christopher Robe HeuerExcellent experience on a rainy day. I'm sorry I don't remember the gentleman's name, but he was super friendly and helpful. He helped my wife and I chose the right plan for our needs for the day of rental. I do remember he's a NE Patriot fan because we talked football at length. Awesome conversation and experience. Thank you U-Haul.
Carl Alexanderhave rented here multiple times - never an issue. equipment is always well maintained - ready and smooth pickup and dropoff.
Matthew FinleyAlways so helpful and nice at English Creek Self Storage. I rent a storage unit there and have used their U-Haul services many times. Fortement recommandé!
Andrea PurcellOnly thing is the truck smelled like cigars or cigarettes. Yuck! But other than that, it was great!
JENNIFER CONNELLYAll good
mike wiseleyNo problem at all
Joseph Grasso | Expérience généraleExcelent services. Great location 👌
Lilian Gomez Barralaga | Expérience généraleTrailer reservation using the U-Haul app was super easy! The personnel at English Creek Self Storage were very nice and helpful.
William FuettererThe staff setting me up for a successful towing experience was very good. They were processional and friendly, but also very experienced giving me tips on the proper use of the equipment
Kevin TynanCustomer service A+
Scott Handson | Expérience généralePeople there were knowledgeable and pleasant
Robert MaleckyGreat people. Great customer service! 👍🏾
Emmanuel BoadiI will only use this location in the future. Samantha is the best
Robin NavratilGreat service!! I worked with Don, he assisted me with everything I needed for my move and explained everything in detail. He made renting a U-Haul truck easy with clear understandable instructions. The truck I reserved was not brought back on time so it was not there for me. Don accommodated me and helped to facilitate a successful move. I have used other U-haul locations with positive experiences as well but based on my recent experience I will continue to use this location and recommend it to others .
Allan CohenAs far as I'm concerned the place and staff are top notch. My only suggestion for improvement would be keep doing exactly what your doing. Great experience all around .
Keith WickliffEveryone who works there were able to answer all of my questions, and they were extremely friendly, helpful, and knowledgeable. I would recommend English Creek Storage to everyone. Thank you! Barry K.
Barry Kopf | Expérience généraleAgent was very professional and helpful
George ThomasGreat experience
Vincent SicurellaRien
Art WilliamsA++++
Andres SerraSamantha was very knowledgeable and made the process easy. Upon returning Don greeted us making sure everything went fine with no problems. Great customer service! Highly recommend! Steve M.
steve mollenkopfCustomer service awesome
Art WilliamsThe guy in charge of telling you where to place your rental return mumbles and then gets very upset/rude and yells if you ask him to repeat himself. The location is clean, the rental selection looks large.
Shannon CameronVery professional service was very happy. Merci.
Bill SechrestStaff was extremely friendly and helpful
Blair RosenfeldSmooth rental, all was great
Ilias BairaktarisExcellent service
Sajid IqbalRefunds for extra gas in truck when returnef
Edward bickelDon, is one of the most professional, and kind people I ever met, he understands the stress moving and life events put on you, and just puts your mind at ease, by helping anyway he can, thank you..
FRANCIS DOUGHERTYAwesome staff. I forgot something in the truck and a staff member called me to let me know so that I could come back and get it. Merci!
James EggersFrom the minute that I called Don Myers at this location on Saturday night......Frantic....He assured me that he would be able to help me get my couch from point a to point b. True to his word I got there Sunday morning and he was all ready for me. He explained everything, he was professional and kind. From the talk on the phone until the return of the truck he was amazing. Merci
anne myersExcellent service. I wouldn’t go to any other location when I need a large truck.
John SpurlockExcellent service à la clientèle.
Mark JohnsonNo designated parking available during drop off. Place sign on door with arrow pointing to the key-drop location
Joseph RicevutoStaff at this location was amazing
english creekThe lady at the desk was helpful and kind
Lucus CrawfordDon , the rental agent was fantastic! He made the whole process quick and easy !
Dan RispoliEveryone very friendly and professional I would highly recommend the facility
Dorothy Gangloff | Expérience généraleEverything was just fine. We moved into our unit and Samantha was most helpful. Merci
Linda Snow | RéservationThis was one of the best customer experiences ever. The lady (behind the desk, owner maybe) who greeted me warmly was terrific. I needed an extension and "no problem" … I appreciate great service as I am an owner of retail store over 30 yrs and believe in great service! I will absolutely be back since rates are so reasonable and equipment was stellar, why cart things, move etc in my newer vehicle! Please compliment your local dealer for job well done!
Stacey RizzoNeed final billing information
Ron DayWhole process was great. There was just a little confusion as to where we were supposed to pick up the rental…..
Allan GoughDon was friendly and very helpful. Many thanks. See you again
JOHN DAWSONWe were very happy with the truck and services provided. We had a one day rental and the vehicle was ready when we arrived and it was an easy return. We also used mover help to load (Taylor & Sons) and they did a great job!
Francis MilideoExcellent service from the U-Haul associate!
Jacob SmithI had first reserved a trailer online at the Egg Harbour Township on the Blackhorse Pike. I then went to that location 3 days prior to my pickup date to ensure that everything was in order and have them check my hitch for safety protocol. When I showed up Saturday morning, they didn't have what I had reserved. They then sent me to the Ocean Heights location where everything went smooth. I would not recommend the Egg Harbour Township location.
DENNIS BUSHNothing, all the employees are fantastic.
Joanne Detorriceexcellent service and staff involved
Brian RobertsVery friendly and very helpful....can't recommend improvement
Victoria DrudingThanks for always being flexible
Patricia Difiore | Expérience généraleDon is excellent, all great qualities.
Gary Jiampetti | Expérience généraleThis please is perfect . I love it.
Monica Rodriguez-Rivera | Expérience généraleHad a very good experience
David Sullivan | Expérience généraleGreat storage facility and excellent staff!
Evan Kirshy | Expérience généraleEasy convenient storage facility, I would use again in the future if need be. Ty
Maria Marino | Expérience généraleClean and well maintained
Carmen Rosario-Oritz | Expérience générale