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leaonard dlabaj
Customer Reviews for Ennis Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Really a great experience. Fast and easy time. The staff was really helpful too!
Mason OdlozilEasy and pleasant experience
ALLEN BOHANONVery friendly and helpful people.
james patmanAbsolutely the easiest and most efficient experience. Will definitely be back again any time we are in need of moving things.
rachel schelhornRhere was a drink can and an old sign left in the truck from the previous renter. And the passenger side mirror was broken. It made it very difficult to change lanes, had to keep asking the passenger if the lane was clear. Very nice people at the office and very helpful
CHERRISE PATTERSONDoesn't need any improvement. They go out of their way to accommodate.
KAREN mathiowettWasn't lit up was too dark of an area and charged credit card after we told U-HAUL not too we was disputing charges will not use U-Haul again Will use Budget or Penske
Jennifer SheltonThey were very professional and plellight
Deacon Bobby Way SeeligA.J. seemed distracted and sloppy at drop off. He tried to keep my copy of the paperwork like he would deal with trailer return later. He did disconnect the trailer and then started to leave without saying anything...I had to confirm that we were done. Over 22 hours later the app still indicated that the trailer had not been returned. I had to contact Ennis Feed and Karen was able to finish the check-in properly.
BRENT EBELTruck was in serious need of maintenance. Brakes were shot. Power steering was fucked. High beams didnt work. And it had no washer fluid.
Justin GambillVery nice people, very helpful and courteous to customers.
David RagsdaleCommunication. After I had to make a change in schedule, none of the communication was correct about anything. Your automation stinks.
Timothy SullivanFast and easy to drop off.
David PalucisThe folks at Ennis feed were amazing. Thank you for your help!
patricia jacksoneasy drop off location.
Jonathan SalasOnly issue I had was that my rental had to be returned to the same location I wasn't aware that some rentals are not available for "one way" rental.Learn something new!Customer reps were very friendly and helpful,though.No issues there
Janie LunaNot sure
jerry hopePersonnel were kind and knowledgeable east to work with
Richard CastilloThe rental rates aren’t stated it’s only for 4hr increments
Karissa SchipperEnnis Feed Store (Karen & AJ)was very informative & walked me through how to use the rental. I was able to pay and received my receipt via email promptly. Great trailer and experience.
RAYMOND FIRAGive paperwork to customer
David MaggiWas a not pleasant experience I need to drive 45 minutes from my home to pickup the truck
Ricardo FerrerEverything went well, customer service was great
Anesia CalhounThe truck is old and had several warning lights on.
Carlos OliveiraNothing, the location was perfect and the people at ennis feed were awesome!
robert owensHighly recommend. Extremely efficient, organized, and friendly service.
Milton GureckyNever received a receipt. Amount of $38+ paid was three dollars higher than initial of $35 (including taxes and insurance). Convenient location.
Michael Fulgham FulghamFast and friendly service
Pamela CaldwellFriendly and efficient. Very much recommend.
Randy WiemeltExcellent customer service. Efficient and Professional. Very Good Experience with Ennis Feed.
DENNIS GARRETTNothing at this location as they had excellent customer service and you can’t ask for more than that!
Dawn JonesJust an easy and hassle free experience with great customer service, you couldn't ask for much more.
John MolinaExcellent customer service
JOHN WALKERMerci
Richard HernandezVery friendly and helpful
Earl GrigsbyWe reserved a time days out. Never received a phone call from Uhaul to let us know they were informed the night before or pick up time that the Uhaul wouldn't be ready. When we arrived to pick it up, we found out not only was our reservation not ready, but there were no other available trucks in the state of Texas the same size. We we're supposed to have the truck at 10am and didn't receive it until 2:30pm. Uhaul never once called, apologized, or offered to right the wrong on their part in any way. The sweet lady that runs the pickup location went above and beyond trying her hardest to fix it herself. I well refrain from using a run down company with a huge lack of customer service in the future. We spent over $400 for a truck we couldn't even use but for 24 hours and had a huge strain on both our timing and finances due to Uhaul's inability to fulfill its promised reservations.
Joelle HarkinsSweet people and courteous. No hassles.
mike moorelandLocation was closed. Returned trailer with no issues.
Charles PorterSteering on truck needs to be tightened up it's really loose. Steering wheel is not straight
Debra BallersteinRien
Katrina KeyCustomer Service was great
Brenda Joyce CrenshawThe last 2 times I needed a pickup but had to settle for a cargo van which was harder to work out of. They are having a hard time getting pickups.
ROCKY STEELEFriendly and detailed service!! Very helpful and didn't mind answering questions! Great location! Easy in and out!
PaulGidudu PhyllisStewartThey did an excellent job, service was fast and friendly.
NICHOLAS JONESAgent was very nice and helpful.
Brenda Joyce Crenshaw