Customer Reviews for Entertainment Plus
(Concessionnaire U-Haul dans le voisinage)

427 évaluations

5401 Temple Dr NE #107   Calgary, AB T1Y3R7

(403) 280-0352

Heures d'ouverture de l'établissement

  • Lun - Sam : 12h pm à 6h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(403) 280-0352

5401 Temple Dr NE #107
Calgary, AB T1Y3R7

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Sam : 12h pm à 6h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

We selected online pick up so we did not have to go inside the store. To find out that this location does not offer it Why give it has an option when booking if it is not available.?? The van also smelled like an ashtray

Kimberly D. 
Évaluation :
3

The website on mobile is awful! It didn't send a text notification to check the vehicle until I was already driving, it kept glitching while I was trying to book, it lied and said the location was open until 8:00 when it was actually open until 7:00 (I specifically booked the drop-off time for 7:30 so I could do it in person), it kept refreshing and not letting me submit a photo of the gas gauge and odometer, I wasn't even informed that I needed to refill the gas tank until I was trying to return it, and the glitches with the website turned me being there 10 minutes early to me being late. I was unable to check it in, thus I was charged an extra 20 $for no fault of my own. I had no choice but to leave it there to be checked in upon opening. The location itself was fine (though the door was really stiff) but the website is HORRENDOUS.

renee P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kheng Kheng T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulo Manuel D. 
Évaluation :
5

It would be better to have a visible key drop box instead of the small slot.thank you

Om T. 
Évaluation :
4

The Only reason I couldn't give a 5 over a 4 is at some the trucks are closer and not being used as a bench at the end of the parking lot, unfortunately i don't think it can be helped on this location.

Jeremy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn L. 
Évaluation :
2

What you say ,you will do

sukpal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Gaylene R. 
Évaluation :
5

Excellent service à la clientèle. Over night parking was a bonus. Truck was clean and ðŸ'

ghazala N. 
Évaluation :
5

I book a small truck & rented truck was late so the location upgraded me for bigger truck no extra cost and worked out good. Employee was very prompt. Served well thanks

parneet S. 
Évaluation :
5

I rent from this location for the first time and I was impressed with the quick service and clean truck.

anna T. 
Évaluation :
1

Got over charged on mileage yet I took pic of before and after.

Maureen Ann H. 
Évaluation :
5

Booked online for an 8:30am pickup. Received email from Uhaul confirming pick up time. Location doesn't open until 11:30am, lost 3 hours waiting. Not pick up locations fault, U-Haul themselves screwed this one up. Pick up location was very friendly and accommodating.

SHANNE S. 
Évaluation :
1

Please contact me. I was charged for a move I did a month ago and already paid for. I did NOT recieved everything I ordered for my move and overall am very upset with my experience after I denied the extra charges. I will be contacting the highest U-Haul representative I can to discuss further.

Jakub G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harpreet S. 
Évaluation :
1

BE CAREFUL!!. Make sure before getting the car, have somebody to look on the car mileage and take pictures. I drove the car for 3,1 miles only during community cleanup but they charged 14 miles. Unreliable system and knowing that you have an option to checkout by phone. Never recommend U-haul anymore.

Geronimo C. 
Évaluation :
1

They charged me too much and I'm trying to call them they always said call the store and nobody answer it and nobody wants to call me back and follow up my concern was really disappointed as this is not the forst time I experienced it was really upset

arvin P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Manpreet P. 
Évaluation :
4

Windshield washer fluid would be nice.

Donna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brett L. 
Évaluation :
5

Thank-you Monty

Donna P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABDULLAH A. 
Évaluation :
4

Good service

Dean H. 
Évaluation :
5

Thank-you Monty, for all your help

Donna P. 
Évaluation :
1

Absolutely horrible service, truck was filthy, not following health and Sanitization practices for pandemic. Disgusting.

anne D. 
Évaluation :
3

I was under the impression that I would get 200 kilometres a day for free. My statement says you charged me for all kilometres driven. What gives? Not at all happy with this.

Bryan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edgard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna P. 
Évaluation :
3

I was very upset that they were going to rent out the truck to some one else as we were on our way to pick it up. We were there approx. 25 minutes after 12 noon. Nothing was said about a "time limit" on picking up the truck. This business doesn't even open until 12 noon.

christopher S. 
Évaluation :
4

I need a refund of the insurance I was charged as the shop guy thought I said I don't have insurance but I did . Also need a receipt for the total Thanks

lenny P. 
Évaluation :
3

Have to wait a bit longer because of computer problem.

Jose P. 
Évaluation :
5

I always rent in this location,truck is always available and the one who manage is really nice and explain everything about the rental.

allan D. 
Évaluation :
5

Just want to say that the man behind the counter was excellent. The truck wasn't very clean though, and had some items left in it from the last client.

Daniel J. 
Évaluation :
1

Employee is rude but. Not the Manager. The employee can't explain well. Charging us 2x and holding the money after we retuned the vehicle.

josefina H. 
Évaluation :
5

The staff at Entertainment was very helpful. It is a great location.

Gunveer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne L. 
Évaluation :
5

Best U-Haul location to rent trucks/vans over night parking great service. No line ups quick in/out recommended to all

abdulmesih S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Isaac S. 
Évaluation :
1

over charged me on kms driven

Nick L. 
Évaluation :
5

Very good experience. Thanks

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine P. 
Évaluation :
5

I was suppose to pick up truck from other location but whenever I call this location they always have truck & vans available for rent. No line up quick in & out. Thanks

rufal B. 
Évaluation :
5

Prompt service, very professional, company protocols been followed well. Clean truck. Thanks

gurpreet D. 
Évaluation :
5

New truck Good service Good over all

EDUARDO V. 
Évaluation :
5

Very handy location, everything available in this plaza. Always great experience

june A. 
Évaluation :
5

Long story short, five star experience

muhammad S. 
Évaluation :
5

Great customer service brand new van. Lots of Parking ??

harjit S. 
Évaluation :
5

It was a good experence

JOY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna P. 
Évaluation :
3

The van that I was initially assigned through the app was damaged in many places including looking like it had been side swiped. When I went to get the key, I was given the key to a different van. I drove a total of 23 km but at checkin on the mobile site was charged significantly more. Now I have 230 $in pending charges on my card with no updated receipt or contract.

STEPHEN C. 
Évaluation :
1

Very bad experience, horrible customer services.

aiman K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
1

Maintainance need more improve

Allan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA A. 
Évaluation :
1

Smells like a dead rats inside. No clean and yuck.. Not a good response from dealer as well.

Arjun G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter T. 
Évaluation :
5

I has a great experience with the uhaul representatives at the location. Our truck was ready to go without having to wait in line. Quick service!

SURINDER S. 
Évaluation :
5

very busy location. bad traffic

William B. 
Évaluation :
5

Great service, great experience, thank you !

zlatko C. 
Évaluation :
5

Good service, over night parking late night key drop off. Great location to rent trucks.

abraham T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Zimran C. 
Évaluation :
2

Fuel up tank to full before handing over to customer. Rip off on fuel if this is not done, obviously too much guess work that is not necessary if you simply have tank full on your end.

Cory G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Viral G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HONQUI C. 
Évaluation :
3

There was no gas in the truck. It had been siphoned it out. We were promised that we would be reimbursed for gas not used. I'm still waiting. Everything got really confusing and no one seemed to know what was going on. The truck got lost even though we took it where we were told to take it!

paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon S. 
Évaluation :
1

The van I rented smelled like garbage. The shop owner mentioned that a previous client had garbage dumped in it and he had to clean it. Unfortunately, the truck was NOT clean and was smelling very bad. Secondly, the van's steering wheel was not aligned properly and it was very difficult for me to drive it. The owner charged me for 13 km extra as well in spite of me giving him the mileage. I will not recommend anyone to book a rental from this location.

HASHIM ALI ZAIN M. 
Évaluation :
1

I only picked up from this location because the very unhelpful and awful person at the blackfoot location wouldn't give me the truck I reserved from there, stating she didn't know what I would do with it! It cost me 650 $to rent that stupid uhaul for a one way trip because of that agent. I didn't finish my move until midnight. Worst experience ever. I do not recommend.

Shawna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

herbert H. 
Évaluation :
4

Helpful staff and convenient store location, parking lot was a nightmare though.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khanh N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jean-Mathieu B. 
Évaluation :
5

He just toot the key and said thanks I did not think to get a recepit for returning the van

les B. 
Évaluation :
5

20' truck needs attention. Engine revs up very high before shifting. Like a small motor. Tires need replacing. Shocks probably as well.

bob T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristi A. 
Évaluation :
4

tire pressure was low - had a slow leak. needed to keep putting air in tire during rental time.

Ron S. 
Évaluation :
1

They wrote down the wrong gas amount and mileage. Very horrible communication.

Jessie C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Korbinian S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

victoria H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasbir S. 
Évaluation :
2

Location was ok but when I received the truck it was a little dusty in the cargo area and I did not receive a dolly for our move. When I returned the truck, I originally asked for a 24 hour rental but the location gave me till 1pm to return the truck. I returned it at 4pm at the original time I requested but was charged an extra day rental and insurance fee. Also the location did not have a proper drop box as described from the website but a mail drop at the front door and that was fine but it took us a while to find the place to drop the key. Overall the experience wasn't ideal but it was fine. Merci.

Brian A. 
Évaluation :
5

Good, kept the truck for 24 hours no complaints. Leave the car over night parking no charge.

kulwant R. 
Évaluation :
5

Close to my house no problem renting. Saved lots of money on milage. Clean truck. Good service. Thanks

JATINDER S. 
Évaluation :
5

Prompt Courteous Professional Clean truck Free overnight Parking

monika W. 
Évaluation :
5

Everything went fine, pleasant experience Overnight Parking was a bonus

toby M. 
Évaluation :
5

????? ??????????

gertti O. 
Évaluation :
5

Rental & service was both ok

khalil K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suresh Goud N. 
Évaluation :
5

No complaints, over all good, quick check out no time wasted, parking available. Good service. Thanks

Shaho A. 
Évaluation :
5

Everything was ok, friendly service, employees were helpful, clean truck, no complaints.

sonu T. 
Évaluation :
5

Good Good Good Thank you

LEONARDO A. 
Évaluation :
5

Clean truck, good service, parking available. Good Uhaul store

SAYED ASA M. 
Évaluation :
5

I am glad I choose this store for my Uhaul truck rental full guidance made it easy to drive the truck.

Romano M. 
Non les évaluations ont été soumises pour cet établissement.

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