Le client n'a pas laissé de commentaire.Margaret B.
Customer Reviews for Epic Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Las Vegas, NV 89141
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 6h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Stella was great!Michelle J.
Le client n'a pas laissé de commentaire.Chris D.
The vehicle I had experienced a lot up down- and up-shifting in Drive, and the shifting produced quite a symphony of sounds. Also, the truck only had 3/8 of a tank of gas. I ended up having to fuel BEFORE I used the truck, over-guessed, and ended up taking it back with half a tank of fuel. I hate that about U-Haul. Please be like rental car agencies, issue then FULL, and let us return them FULL. Then there is no "guessing."James S.
Le client n'a pas laissé de commentaire.Duff S.
Le client n'a pas laissé de commentaire.Resty L.
Sorry I don't remember the young lady who helped me. But she was so sweet and very helpful.PAULA J.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.MICHAEL ROBIN L.
Le client n'a pas laissé de commentaire.JOSYELNN E B.
Curt made everything so easy! He's knowledgeable and very helpful!Jillianne R.
Kat was amazing! She made the whole process quick and easy. She is very knowledgeable and an asset to your company.Jillianne R.
Good service changing the date of my pick up was quick and easy staff was friendly and efficientDaniel O.
Le client n'a pas laissé de commentaire.Rachel C.
Le client n'a pas laissé de commentaire.RYAN MALIK J.
Le client n'a pas laissé de commentaire.ELVINA CONSUELO P.
Thank you it was a fantastic experience. Although I did a late return through no fault of yours, I was not hassled.Nicholas A.
Le client n'a pas laissé de commentaire.Shadi K.
Thank you again for your serviceROBERT D.
Le client n'a pas laissé de commentaire.LEYANNE MK L.
Le client n'a pas laissé de commentaire.Dmitrijs P.
The customer service was excellent!Tammy S.
Not a thing! Great service.REGINALD DEAN S.
Personnel amical.OWLN W.
Kurt was friendly and helpful.Russell H.
Le client n'a pas laissé de commentaire.GREG JOSEPH C.
Le client n'a pas laissé de commentaire.Neva N.
Your service associate Cat was kind, attentative and accommodating. She walked me through the steps to complete my check in. Special thanks to you and your team!Ivan C.
Ryan was very helpful and patient. His very professional and helped to make sure we have all that we need to have a successful move. Thanks Ryan!Mohamed Q.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.ELIZABETH A P.
Le client n'a pas laissé de commentaire.KATIE LAUREN A.
Dropped it off at night so no comments on the drop off.MUHTDI QASSAM A.
Le client n'a pas laissé de commentaire.AMY JILL P.
Le client n'a pas laissé de commentaire.JENNIFER A W.
The app didn't work. I spoke with a representative on the phone, who never followed through with the directions she gave me. Therefore, I waited for the storage unit to open. This delayed my moving time.Angelia V.
I absolutely HATE that the gas tank is never simply "Full" when you pick up the vehicle. The guessing game I have to play to restore the fuel to the same level when returning, results in my over-filling almost every time, and spending more money than I need to. Once, I guessed wrong, and was charged a LOT because it was shy on gas. Please FILL THE TANKS TO 'FULL'!!!! That way it is easy for the customer to fill the tank back up and know for sure that we are meeting the requirement in the most economical way possible;e.JAMES ARTHUR S.
Le client n'a pas laissé de commentaire.NICOLE MARIE F.
I always appreciate welcoming interactions, and especially the engagement with excellent customer service. The lady who opened the store was very pleasant and professional. I will definitely come back!DENNIS DELEON F.
I've rented a lot of U-Haul trucks and this one was BY FAR the WORST truck ever!! The transmission was horrible!! It red lined at 3000-4000 rpm just to get out of first. It sounded like it was going to explode on the freeway. And one of the AC vents was broken. The location was great and the gal at the front desk was amazing.Nicholas F.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.UZOMA E.
Le client n'a pas laissé de commentaire.GEOFFREY LAMONT M.
Cat is amazing. Very friendly and went out of her way to make the process very easy.DENNIS ANDRAS N.
Agent provided exceptional customer serviceBENEDICT AMIEMEN O.
Transmission kept slipping at freeway speeds while going downhill, very dangerousTHOMAS SCOTT A.
Le client n'a pas laissé de commentaire.James S.
Great service always!DONALD L.
Le client n'a pas laissé de commentaire.JOHN F K.
?PAMELA JILL A.
Le client n'a pas laissé de commentaire.Wayne C.
Le client n'a pas laissé de commentaire.MELISSA ANN G.
AmicalBERNARDO QUIRING O.
You guys were awesome. Your stuff(Curt was his name?) stayed after 5pm just to help us out and we have great customer experience. Merci.RAHEL WOLDU L.
You guys are just perfect the way you are :)KATHERINE CECILI S.
Didn't like that I returned my truck and no one was there to check me in. Very uncomfortable about leave back of truck unlocked. Also put keys in drop box and didn't know I would have to take pictures of gas gauge and speedometer.Rudy V.
Le client n'a pas laissé de commentaire.FRED C.
Tremendously friendly, great customer service and just wonderful employees. Everyone was extremely helpful, will do business with again.DAVID JOSE F.
Le client n'a pas laissé de commentaire.James S.
I returned the uhaul with the same amount of gas it had when I picked it up, but was charged $18,45 in "EZ fuel sales" at $15,52/gallon. I have pics of the fuel gauge when I picked it up and when I dropped it off if you'd like to see them.RAYMOND ANTHONY O.
Le client n'a pas laissé de commentaire.MELISSA ELIZABET G.
Le client n'a pas laissé de commentaire.KELLY THANNE H.
Overall great service! Kat was amazing!JIMMY JOHN G.
Le client n'a pas laissé de commentaire.CASEY GENE L.
The young lady at the front desk is very courteous, friendly and professional. Very good experience at this location.CHRISTIAN S.
Le client n'a pas laissé de commentaire.DANAIL KRASTEV D.
The reservation system allowed me to schedule a pick up at this location during a time that they were closed for a lunch break. This was rectified by the manager calling me in advance to schedule a modified pick up time.Darryl S.
Keep up the good work.DANAIL KRASTEV D.
Le client n'a pas laissé de commentaire.Katleen R.
I made a reservation in person with a very nice lady one day before pickip. When I went there the next day, the man at the desk gave me all kinds of problems stating my debit card was not good due to it being prepaid. I was there for an hour and almost missed my next appt. He asked for somebody I knew to verify my phone number. When my friend did not pick up his phone, he refused to rent to me. It'd be nice if UHAUL makes that that "during" the reservation process. Once I verified a friend's phone number, then he demanded another number. When I started getting upset, he started cursing to himself such as shit, fuck, etc. This was one of my worst exeriences ever and I will never rent from UHAUL again. And I will tell everyone what a crappy service this location is. The lady was nice, but the guy was a total asshole. He tried everything to prevent me from renting a truck and even cursed. I rarely waste my time writing reviews but that guy was a complete assholeMICHAEL HYUNG JI K.
Le client n'a pas laissé de commentaire.Brandon R.
Le client n'a pas laissé de commentaire.BASILIA R.
Cat/Kat was the staff member who helped me when I picked up the Uhaul and dropped it off. She greeted as I walked in the door and was pleasant to talk toBrenda K.
Le client n'a pas laissé de commentaire.Jeff N.
The customer service was amazing! It made me want to make sure that the truck was as clean as possible before I brought it back because she was so nice!Thomas F.
Le client n'a pas laissé de commentaire.Beradette M.
Le client n'a pas laissé de commentaire.LYNDON F.
Le client n'a pas laissé de commentaire.Wilson G.
Le client n'a pas laissé de commentaire.Arnold S.
Le client n'a pas laissé de commentaire.Charles B.
Very polite, professional and friendly.Georgia W.
Le client n'a pas laissé de commentaire.John Y.
The young lady at this location is very pleasant and helpful. She always has a welcoming smile on her face.Krystle H.
Le client n'a pas laissé de commentaire.Camille R.
Le client n'a pas laissé de commentaire.Jan F.
Nothing, great jobReginald S.
Nothing! The rental went off without incident.Reginald S.
Le client n'a pas laissé de commentaire.Solomone N.
The people helping us were nice, but we booked with Epic on Rainbow and when we got there they said we were at the wrong location. When we received a confirmation call the day before , no one told us our truck was at a different location. Very frustrating!David T.
U-Haul should not advertise a certain size truck if they are not going to have it available at location requested. If are then should give mileage reduction rate or reduce rate of bigger truck fee for i convenience. Just saying.Vincent C.
Le client n'a pas laissé de commentaire.Stadia W.
Awesome young lady that assisted me Very helpful and friendly Very efficient on getting me on my way She is a 10 as a employeeROBERT G.
Le client n'a pas laissé de commentaire.Susan S.
Super easy and fast. The girl who worked the counter at Epic Storage was really nice and helpful.David K.
Nothing. Everything went well.Reginald S.
If not broken . . .Dennis C.
Le client n'a pas laissé de commentaire.Cristal B.
The customer service agent (a female, I didn't get her name) that checked me in& out Was super friendly and helpful. I've rented many U-Haul in different states and never had such a friendly and easy experience.Kenneth C.