Make the check out process faster
Yashu S
Customer Reviews for Esso On Ninth
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was dirty they double booked my truck so I had to have it back early and it was at 1/4 tank of gas I will not be using U-Haul again
Jason JTruck can hadn't been cleaned. Engine oil was low. Reservation details were incorrect.
Jonathan MHad a bad experience. Booked a van well in advance. A few days later I was told that I had to travel 2hrs out of my way to get the van. This was a larger van and unnecessary. I canceled my reservation. Booked another one in owen sound. Was confirmed again. Then received a text that this indicating that I had pick up the van in Collingwood. Again 2hrs out of my way and a smaller van that was not suitable. Was informed that I should call uhaul traffic controller. I did. The gentleman was helpful and was able to immediately confirm a van. It turned out to be the place I had reserved at in owen sound. Very stressful. Not impressed. Will be looking elsewhere and will be sharing my experience.
Tim B