Le client n'a pas laissé de commentaire.Chris N.
Customer Reviews for Etiwanda Hay & Grain
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mira Loma, CA 91752
(Corner of Mechanics Way and Etiwanda)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar : fermé
- Mer - sam : 9h am à 5h pm
- Dim : 10h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
None at this timeferdinand V.
Keep the reservations that customers make. Don't give them to other customers. Very shady business practices. You cost me money in having to go farther.Tony S.
Le client n'a pas laissé de commentaire.VICTOR P.
Fran was very knowledgeable about the trucks Very accommodatingMarlon T.
Le client n'a pas laissé de commentaire.esteban G.
Le client n'a pas laissé de commentaire.Mark C.
If already booking an appt online, have it ready the day of picking up the rental. I had filled out my reservation online and submitted the application but when i got there i had to do it againBrenda L.
Le client n'a pas laissé de commentaire.guadalupe S.
Communicate with customer, when moving you don't really have the time to read contract, it's a stressful time to be moving far and reading the contract.Jacqueline C.
Le client n'a pas laissé de commentaire.ISAAC N.
Entrance ramp and counter area are dilapidated and dangerous. The place is full of cats inside and out. Service wasn't friendly with a smile, very matter of fact and stern.Dontai T.
Very knowledgeable and pleasant to deal with.Darcey H.
Le client n'a pas laissé de commentaire.Gerardo P.
FrancÃ©s was great'Leticia V.
Clean the place up and have reasonable prices.daniel P.
Don't promise someone a trailer to tow to destination location for a discount on your truck and not have the trailer that people are counting on. Or at least cancel the trailer with your client if it's not available as promised. Communication is free. And respectfulAustin S.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.SERGIO V.
Le client n'a pas laissé de commentaire.Manpreet G.
Very nice lady and very professional. absolutely use againCHERRIE R.
Le client n'a pas laissé de commentaire.Samuel M.
Trailer was advertised as 6 feet wide Even asked about it But ramp is only 5 feet or less. Trailer was returned right away No refund givenANDREAS K.
Interior of truck very clean but exterior was very dirty like truck was just driven thru a very bad snow storm. Which made truck look unreliable. Reason I overlooked issue was that lady at counter was very helpful and accommodating and seem like she truly wanted to help .ANTONIO G.
Excellent service, the elderly lady that helped me with the paper work and picked up and returned was absolutely wonderful what a sweetheart she isRICHARD K.
Le client n'a pas laissé de commentaire.JUAN Z.
Good Customer Service/ very niceRICHARD H.
Nice personalRICARDO R.
Le client n'a pas laissé de commentaire.Anthony W.
We absolutely loved our service! The lady that helped us out was extremely helpful, she was able to accomodate our every need and we were able to pick up extra supplies that had nothing to do with the U-Haul in her store. We had hit some bumps in our planning and she was able to help us out with our timing and was polite through and through, even though I think given our circumstances we could have caused anyone trying to operate a business a headache! we are beyond grateful and appreciative.Tess B.
Excellent customer service, awesome rental. Merci.REGINALD W.
lady there was very niceMichael C.
My original pickup was supposed to be Blaine st. I showed up and they didnt have the trailer so they found one out on etiwanda. That was an additional hour there and back to my house on both pickup and drop off.Joshua M.
Le client n'a pas laissé de commentaire.JEROEL O.
Le client n'a pas laissé de commentaire.WENDY J.
Le client n'a pas laissé de commentaire.YUYUN Z.
Le client n'a pas laissé de commentaire.NINA L.
I rented a trailer from a local rental spot and all I needed it for was one day. I rented it in a Monday and the location I rented it from was closed on Wednesday. So therefore I was not able to return it the following day on time. I was told I could bring it back as soon as she opened at 9am but of course I have a job and I need to work. Everyone I know has a job they need to be at as well and I could not return as soon as she opened. I did however return it at 3:30 which would have been a good 45 minutes before the return time I would have been given. So as you could guess I was charged for 2 days instead of the one that I needed it for. Which is completely unfair and their should be something that u-haul should be able to correct and refund me the extra day that I should not have been charged.SERGIO R.
Le client n'a pas laissé de commentaire.ERICGABRIEL V.
Pick better people to represent uhaul. Check the locations often to make sure they meet uhaul standards. This place is ran from a run down hay and feed store that is a old manufactured building ready to fall apart.Jason M.
Le client n'a pas laissé de commentaire.EDWARD C.
The lady has Cats and dogs all over the place...and it's smells so bad in there OMG!DONTAI T.
There's only one thing I don't understand, why you guys charge round trip miles, when I dropped ur equipment in a location close to my house, so instead charge just for 35 miles, you guys charge for 70 miles plus gas â›½.GUSTAVO S.
Le client n'a pas laissé de commentaire.DANIEL S.
Fran was awesome to rent from!!!!SCOTT S.
The older lady working at this location was amazing when it came to all services but especially customer service.ARMANDO M.
Great service, definitely will be renting from this location again!Kassandra G.
the building smelled like cat urine and the lady was not very friendly or speedy.AMBER C.
Le client n'a pas laissé de commentaire.AMANPREET S.
Nothing France was excellent and professional great experience.francisco O.
Le client n'a pas laissé de commentaire.DENNIS L.
Le client n'a pas laissé de commentaire.weili H.
Le client n'a pas laissé de commentaire.LESLIE R.
Le client n'a pas laissé de commentaire.STEVEN H.
Better customer service when talking to customersSALVADOR R.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.DANIEL H.
Convenient locationANDREW S.
The location is great and the service was great.Rameses R.
Le client n'a pas laissé de commentaire.JUANA F.
Le client n'a pas laissé de commentaire.LOUISE O.
The entrance had a wood board that was warped from the rain and felt like I was going to fall through it. Also, roof was leaking from inside. Lady there was at first not very friendly.DANIEL S.
Le client n'a pas laissé de commentaire.BOBBY J.
Le client n'a pas laissé de commentaire.Adriana N.
Frances was kind and professional. I really enjoyed my experience with her and I'd rent at her location again.JAMES R.
Le client n'a pas laissé de commentaire.MONICA L.
Le client n'a pas laissé de commentaire.Richard M.
The lady was disgusting and rude!! She charged me a extra day for being late to drop it off and I even called her to let her know!!! I told her off and I'm leaving a bad review on yelp! I told her she was unkind and an ugly person!!! I will never go back to that cat spelling torn down place!Destiny H.
Train someone new at this location or keep up to date easy to work computer system I had a bad experience with the system and corporate at this location. Y'all need to fix that.GABRIEL D.
Always a pleasure at this location. Thank youTerry J.
Le client n'a pas laissé de commentaire.Diego V.
Service was excellent and very professionalARMANDO R.
Best service..the lady we delt with was very very nice!diane S.
Francis is so nice!!kevin D.
Removal. Place looked like something out of a â€œMad Maxâ€ movie. Dust and all. Customer service was slow due to outdated computer system. Wasn't very cordialChristopher D.
When we picked up the U-Haul, the back passenger tire was completely bald. Since it was a Sunday, we couldn't get it fixed until the following day. The lady was nice but could use some additional help with the U-Haul business to ensure the vehicles are clean, safe and ready for the next customer. Ours was not filthy but by no means was it cleaned.antonia V.
Le client n'a pas laissé de commentaire.raymond D.
The truck wuz some wat dirty from the inside could need some cleaning from customers to customer especially right no with this co-vid I hope someone really reads this and does something about it... thank u 🙏ruben S.
It was all good!RODNEY K.
Le client n'a pas laissé de commentaire.ARMANDO C.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.ROGER R.
Le client n'a pas laissé de commentaire.Camilo A.
Location had exactly what I needed. I was in and out quicklyRhonda J.
Le client n'a pas laissé de commentaire.Bruce P.
Thank you Francis for making my rental pleasant and efficient.Mariaelena R.
Le client n'a pas laissé de commentaire.riggins R.
sweetest shop owner ever, great equipment, great location.James C.
Le client n'a pas laissé de commentaire.Donald B.
Great customer service! Awesome personality, very helpful. Overall great experience.Stephen H.
Very good customer serviceprsilla S.
Fran is an absolute darling to work with. I had the wrong hitch ball on my rig and she let me borrow her hitch for my trip! Warm, friendly service and good prices!James M.
Le client n'a pas laissé de commentaire.Nels L.
Maybe help the owner with going over the handling the processing of the rental. She seemed to very confused.Andrea C.
Again, the location the app directed to me (Norco rentals in Norco, Ca) didn't actually allow night drops... so I had to call again to find an alternate location. The final location was smelly inside and cluttered. This entire Uhaul experience has made me decide that Uhaul will not be my future moving truck company. Only 2 of the7 people I had to talk to had any customer experience skills. Horrible experience.CHRIS P.
Le client n'a pas laissé de commentaire.Ronald R.
Excellent service had us in and out took time to explain everything a amazing smooth experienceTamara S.
Le client n'a pas laissé de commentaire.David P.
Service is perfect and very helpful just the way it is.Thank you.Edward F.