Nothing. The rental process was flawless. The staff amazing. Establishment very clear and in order.Lesia R.
Customer Reviews for Etown Powersports LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Elizabethtown, KY 42701
Services dans cet établissement :
- LundiDe 10 h am à 5 h pm
- Tue–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 3 h 30 pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/25/2022: 8h00 am à 8h00 am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Unfortunately, the heat didn't work in the uhaul. So in Florida, it's not needed, but during the drive we needed the heat. We stopped to buy a jacket and gloves.thomas G.
I checked the tire pressure on the dolly when I got home and both tires were VERY low at 25 PSI. 250 dollars for a dolly and I had to air the tires up.Chad A.
Le client n'a pas laissé de commentaire.timothy D.
Offer boxes and packing material for purchase. The representative should stick around for any questions and inspection after hooking up the trailer to the truck.Andrew W.
Le client n'a pas laissé de commentaire.crytal H.
Customer service was A++, well recommended place for uhaul needs.Rick M.
extremely helpful and professional. Best customer service I've had in a while. It made a nerve wracking experience a lot less complicatedIRIS S.
Le client n'a pas laissé de commentaire.LOYD S.
Everything went fine. All was very good!!! :-)Larry D.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.dwight F.
The staff at this location were very friendly and customer oriented. I will return for any future U-haul needs.Richard J.
Thanks for everyone's service.Larry D.
Le client n'a pas laissé de commentaire.GREGORY E.
Le client n'a pas laissé de commentaire.ERIN W.
Lug nuts loose in trailerCAROL N.
Rick was excellent to deal with and really went out of his way to be very helpful. Please congratulate him.Scott F.
Very helpful employees, they even hooked up the trailer and explained how it worked. I will be back.Rick M.
Great customer service! Location was easy to find and I felt safe returning the truck even though it was after hours.Holly S.
Great service!Kevin K.
The guy at this location was great. Woke up this morning to an absurd charge in my bank account that was not expected. Come to find out that milage was not added to my agreement to cover the milage from Wyoming to Kentucky, which I was charged for almost 1500 miles at the $1 rate. So not only did I have to pay for additional days, which I think is bogus, because I had to use my time to get the equipment that counted towards my time that the agreement stated. So more money out of my pockets. Called up uhaul and they gave me a reference number for a case that's open.Joseph M.
Le client n'a pas laissé de commentaire.Vince A.
Very professional staffMichael T.
Le client n'a pas laissé de commentaire.Damian L.
Show up inform of what you need and leave the rest to them. They got chu.David B.
The people here are very nice and helpful. Was able to get what I needed at a good price.Susan K.
Maybe a better way to pull out but everything else is perfect.David B.
Le client n'a pas laissé de commentaire.Roger P.
Le client n'a pas laissé de commentaire.Michelle M.
Professional and knowledgeablemichael N.
Le client n'a pas laissé de commentaire.David E.
Everything was great. No problems.ODIS L.
have someone working to be able to make the check in and out easier...Terry W.
Le client n'a pas laissé de commentaire.WALTER N.
Le client n'a pas laissé de commentaire.foster C.
Le client n'a pas laissé de commentaire.KENNY M.
Le client n'a pas laissé de commentaire.Steven K.
Air conditioner in truck did not work. For a move in the middle of July. To the deep South. Heat index of 115. Horrible experience & Uhaul "help" was worthless.Rachael S.
Le client n'a pas laissé de commentaire.Machera C.
They were very helpful. I had trouble taking the trailer off my hitch and they came out right away and took care of it for me. I've used them many times and will continue to do so.Debra J.
The parking area for uhaul equipment is very small and not visible from the entrance. I had to turn around in a very crowded parking lot and enter the very busy roadway to take it to an entrance, all dirt on the opposite side of the building that wasn't visible from the main entrance.Ronnie W.
Le client n'a pas laissé de commentaire.Dustin S.
Le client n'a pas laissé de commentaire.dorethea J.
Excellent serviceSHARON D M.
This was not the location I reserved, so you made me drive 25 minutes away to a place that wasn't open and therefore gave me extreme difficulty trying to register when it would have been simple in person.ALEXANDER Y.
Rick was incredibly helpful in squaring away some issues with my contract and was great to talk to. He wanted to make sure I was taken care of and felt very welcome to the area. Can't say enough good things about my experience here.Jonathan A.
Le client n'a pas laissé de commentaire.Shane T.
Le client n'a pas laissé de commentaire.Jason S.
Most organized uhaul dealer I've ever interacted with. Keep up the great work.Zachary W.
Very nice location! Very easy to return. Employee was more then happy to back the trailer into a parking spot for me. That is an art form! Simple return.Ann R.
Very personable. Treat you like family.DAVID S.
Le client n'a pas laissé de commentaire.MARCUS D.
Le client n'a pas laissé de commentaire.JOHN C.
When I picked up the truck it was 3/4 full. I returned the truck 3/4 full. I was charged $93,5 for a fuel charge! I sent in a request to dispute the charge and never received a reply. The interior of the truck was dirty. My advise is to take pictures of everything before leaving the lot.randall W.
Everything went well, I can't think of any improvement.Randy D.
Great customer service! Thank you for all of your help!MELANIE O.
Le client n'a pas laissé de commentaire.Ladonna E.
Great people: 10/10 recommend this location.Giselle S.