Évaluations des clients European Auto Newark

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de European Auto Newark

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jimmy R. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

ADEL G. le

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Le client n'a pas laissé de commentaire.

Edward R. le

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I drove from the Bay Area to the LA area I had the truck for 3 Days had no issues easy to drive easy to load. both places I picked up and delivered and courteous no Drama

Alex A. le

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Le client n'a pas laissé de commentaire.

Cindy L. le

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Make sure you tell people how dangerous having the tow/haul button auto engaged. Almost hit my friends car.

Lyle B. le

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Le client n'a pas laissé de commentaire.

Elizabeth D. le

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Great service.

Monica E. le

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Le client n'a pas laissé de commentaire.

Paula V. le

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The concept is really simple- go on line, reserve the truck you need at the best location for you logistically, pick it up, move your stuff, bring it back. IT IS NOT THAT SIMPLE WITH UHAUL. I reserved my truck 3 WEEKS before my move, got a call during work hours THE DAY BEFORE saying I would have to drive 93 miles to pick up the truck. When I find this out, I call in and their best solution is to give me 2 trucks at the same rate. Since I had no other options 18 hours before my move, I agreed. Did I mention that the two trucks would have to be picked up at 2 different locations still 20 miles away? Go to pick up the first truck, talk with John (who was actually really great) and decide to only gte one truck and a trailer. On my way, do my move, drop off my truck. Get my emailed receipt the next day and was overcharged by $220 on the mileage. Now I get to deal with their "great" service folks whom were oh so helpful with the truck fiasco to begin with. WILL NEVER USE UHAUL AGAIN. I give the location in Newark and John 5 stars; if I could give Uhaul service people a negative 5 rating, I would.

TAMARA F. le

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Le client n'a pas laissé de commentaire.

Beverly S. le

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Le client n'a pas laissé de commentaire.

Finch W. le

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Le client n'a pas laissé de commentaire.

Aaron S. le

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Le client n'a pas laissé de commentaire.

WILLIAM D. le

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Le client n'a pas laissé de commentaire.

Mohamed B. le

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Le client n'a pas laissé de commentaire.

Emily B. le

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John, was VERY helpful. Made my move VERY easy an stress free! Would VERY MUCH recommend anyone to use the Wells St in Newark, CA.Thank You!!!!

nancy R. le

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Le client n'a pas laissé de commentaire.

KYLE H. le

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I was forced to choose this location because Uhaul did not hold my reservation for a 5x8 at the location requested, nor on the day - I had to delay my move date by a day. This location was an hour from my location. Upon pickup, the 5x8 trailer was slightly smaller than advertised dimensions, requiring me to drop some of my belongings. If sizes vary between models, be upfront about it, I only found this out by reading the fine print on a poster in the store while waiting for pickup.

nancy R. le

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John was absolutely amazing and so kind. I will definitely recommend to go to his business! In fact I will be using him again soon.

Timothy K. le

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Le client n'a pas laissé de commentaire.

James E H. le

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Le client n'a pas laissé de commentaire.

rafael O. le

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Le client n'a pas laissé de commentaire.

Kevin F. le

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I will NEVER rent from UHaul again and I will actively dissuade anyone from giving uhaul business. This has been one of the worst experiences of my life. Uhaul made several errors with my reservation that cost me time and money on my moving experience. Firstly, I changed my reservation date and pickup ahead of time and received confirmation of said change. Yet when I went to pick up my truck, the pickup facility did not have my reservation because the uhaul scheduler erroneously changed my reservation to a date and time in the past. We then had to scramble to find a new truck. When I was told to go to a second location, they also said they didn’t have trucks, despite the scheduler telling me minutes earlier they did. This is where uhaul took things to a previously undiscovered level of evil and lack of concern for customers. Since uhaul had now messed up 3 times, I felt they owed me some assistance. They gave me NO offers or alternatives. We had wasted most of the 1 day we had available to move our home, and we then had to HAGGLE with them to get customer service. When we had to go back and forth with some person on a phone that they find us a truck, we went to that THIRD LOCATION where the person running that place wasn’t notified we were taking his last truck. So not only did uhaul screw over the customers, they screwed over the small business owner renting out the truck. Bottom line is I shouldn’t have to HAGGLE for customer service. UHaul obviously doesn’t care about the customers at all. They made my moving experience miserable and screwed over a group of people in the process. I’m demanding an apology and reparations.

brian A. le

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Undoubtedly the best Uhaul experience I've ever had. The customer service was phenomenal as well as everything else. I've already recommended them to my neighbors that will be going through a move in the next month or so

Kevin C. le

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Le client n'a pas laissé de commentaire.

Darla M. le

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John (owner) was very helpful, kind, and knowledgeable. Great customer service.

hao Z. le

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Le client n'a pas laissé de commentaire.

ANNIE W. le

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First of all, the truck was literally dumping coolant everywhere we went. The front suspension was about to drop off the truck. And then I returned it with really close to the half a tank I was supposed to return it with, cuz how do you estimate that, and I got phone call after phone call about the maybe one gallon under. Are you sertious ?

MICHAEL S. le

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Le client n'a pas laissé de commentaire.

Marvin C. le

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No comment. It was in a shady part of town to me was also miss informed on my quote and charged more than what I expected.

roger C. le

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John did a great job in assisting us, understands the concept of customer service, would definitely go back to that location

joe S. le

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Le client n'a pas laissé de commentaire.

Lauryn D. le

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Le client n'a pas laissé de commentaire.