Le client n'a pas laissé de commentaire.
Lynann P.
Customer Reviews for Evergreen Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The self service check in did not work, so it took forever for a manager to call us to figure it out since it was after hours. After finally getting checked in the lock was frozen and the tab broke off while trying to get into the uhaul so we had to wait another 30 minutes for someone to get the lock off so we can get to the keys. Then when dropping off the uhaul the self service didn't work again, so I just found a key drop off and put it in there in hopes they got it.. luckily they did and the drop off went smooth. A lot of hassle for something that was supposed to be easy self service
ALEX THOMAS R.It was close for business,
JOSE R.Excellent customer service!
Kelly B.Easy access, friendly service, and great prices.
PHILLP B. | Expérience généraleOur experience from move in to move out was easy and convenient. No one wants to have to pay for storage yet this place was affordable and the customer service was prompt and professional.
SUZANNE T. | Expérience généraleI stored my trailer for a year and a half and everything was good when I picked it up
LARRY B. | Expérience généraleQuiet, really easy to get in and out of, friendly
JACQUELINE MARIE M.Worse experience. Will never use U-Haul again.
Cindy W.your clerk jacklyn? was more than helpful, even tho the computers were jammed, she did everything possible to speed along our pick up
ELIZABETH ANN M.Check tires, all tires on the trailer we rented were very low on air which caused us to have a flat tire and a delay of our trip. Equipment made for travel on roadways should be road-ready when it is rented. Next time we will check tires, not that it is our responsibility, but because we don't trust U-Haul.
DONALD HOWARD W.Next time you have a location go on vacation, change their hours of operations online. It shouldn't have let me reserve the trailer in the first place If they weren't there. Not only did that waste hours of my day, it also cost me extra money to pay my movers who were just sitting there waiting. Then to send me to another location and not offer any type of discount etc... Penske is looking better and better. Highly disappointed.
Sam O.I wouldn't change a thing. Fast courteous service
James A.Charged 20 dollars and I returned it a day early and couldn't get ahold of drop off place with no details how to return truck
Kennethlee O.The self check-in was awful. Waited 5 minutes before a chat agent said they were reviewing my documents and then another 10 minutes went by before it declined me due to timing out. Had to go inside to complete the process. Upon returning the truck, the lock for the back of the truck was near impossible to lock. After messing with it for 15 minutes, we gave up.
Michael M.Did not appreciate having to drive directly from the facility to a gas station. Truck started with only 1/4 tank of fuel. A premium is charged for fuel if not returned full. Fill the truck up!
Jeff R.My original drop off in lapeer michigan called during trip and said do not drop at their location. Screwed me with no help. Found elba road location and they were fantastic.
TERRY D..
SCOTTY B. | Expérience généraleEasy transaction
randy T.Well taken care
Privacy R. | Premières impressionsThe manager Ryan was very welcoming and helpful in filling out the paperwork for the rental.
Privacy R. | Premières impressions