Évaluations des clients Evergreen Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Evergreen Service Center

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Andrew S. le

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friendly staff

Kenneth P. le

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A sign on the lot where the office is

Jeff M. le

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Just dropped off my key and able to leave

David P. le

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Le client n'a pas laissé de commentaire.

Brad W. le

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Peop!e and equipment were excellent.

Susan L. le

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Nothing to improve. Staff are extremely helpful, friendly, and accommodating. Would rent from here again.

Maggie W. le

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Great customer service! Staff very friendly, convenient central location.

Emil K. le

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N/A

Patrick F. le

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Le client n'a pas laissé de commentaire.

Mary R. le

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Rental agent was one of the nicest and most helpful person I’ve experienced.

Jon N. le

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Everything was ready and on time Truck was new and had no issues Good experience

Carsten D. le

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Person at the desk was very unsure about what to do...4 attempts later, was helped to figure it out.

John I. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Evergreen is a SUPER representative for your company. Great service, and they explain everything perfectly. Wish all companies were like Evergreen!

Derek V. le

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Again, The U-Haul app was OK, but next time I will use a U-Haul Office, not a third party vender.

Eric C. le

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Le client n'a pas laissé de commentaire.

Brandon M. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

Mary Jessica D. le

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Jason was excellent!

Oluwaseun A. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Friendly and helpful.

Courtney M. le

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The only issue we had was that we were told that the trailer we got would haul a 2br apt easily. We had it completely full packed very tightly plus the bed and cab of our truck fully loaded and still had to leave some things behind in Maryland and were in FL. now.

David S. le

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Awesome employees and service. Well done!

Allan L. le

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Great customer service - Jason was very helpful - would definitely return to this location.

cheryl H. le

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Le client n'a pas laissé de commentaire.

BRENTT J. le

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Great customer service, everything went great, clean truck!

Bernard G. le

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Great Customer Service, a pleasure doing business with. Will recommend!

Joseph D. le

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Mileage charges are way too high.

paula K. le

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Le client n'a pas laissé de commentaire.

David E. le

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On reservation confirmation phone call the original pick up location (JAckie at 400 Prospect Blvd Frederick MD) told me the pick up time was 3 PM Saturday, NOT 11 AM as directed. I was told that there was no truck available at that time so the computer changed it to 3. I told Jackie that would be an issue. After a brief hold she told me they had a truck for 11 AM, the size I ordered (20 ft), and all was ok. Saturday morning we were running late so I called to change the pick up time. I did not get the actual pick up location on the phone, sounded like a call center. Girl at the call center confirmed 11 AM pick up and we were getting a 13 ft truck and trailer for a dollar. I WAS NOT MADE AWARE OF THIS! At no time did anyone say we were going to be supplied with this. We ordered a 20 ft truck. I informed the call center woman that I had NOT ordered such a thing, so she put me on hold and contacted the reservation center. After a brief hold she told me the location above had a 26 ft truck which we could have at the regular 20 ft truck price, which was very nice and we accepted. We were caught in traffic and running late again, called Evergreen, and the gentleman there went out of his way to wait for us past closing (We arrived right at closing, 2PM). He couldn't have been nicer. The woman at the call center was very nice, but someone should look into how our reservation got changed from a 20 foot truck to a 13 foot with a trailer. Unknown if Jackie was involved with this or not. My issue is we were not notified, and I feel like we were duped into thinking we were getting what we ordered but would have a surprise when we picked it up. Just FYI Penske called me Friday as I was on their site Thursday afternoon looking at prices. They tried to offer me deals to switch my business to them, but I refused, citing I was at work and didn't have time. In retrospect, I should have done that. Feel free to call 484-375-8373. Dave Evans

Paul C. le

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Le client n'a pas laissé de commentaire.

Geoffrey T. le

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Le client n'a pas laissé de commentaire.