Évaluations des clients Express Shipping of Dekalb

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Express Shipping of Dekalb

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edwin M. le

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Not one thing.

Susan P. le

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Le client n'a pas laissé de commentaire.

Sandra F. le

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Le client n'a pas laissé de commentaire.

vicki O. le

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Every thing was excellent...really appreciated the call the day before and the helpful cheerful energy at the pick up location.I have already highly recommended this location.

TAMMY D. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

Mick G. le

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Le client n'a pas laissé de commentaire.

Michele A. le

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Le client n'a pas laissé de commentaire.

Husam I. le

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Nice, helpful and quick response

Katrina T. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.

patrick H. le

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Le client n'a pas laissé de commentaire.

Joel M. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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I was exactly 1 mile over the allowed miles and the guy actually charged me .40 cents. Extremely petty in my opinion.

Marissa C. le

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The person helping me took nearly an hour to get the paperwork done. Mostly because he could not figure out the system. Then could not find the keys for the truck and had to spend nearly 45 minutes looking for them. The truck I rented turned out not to be available so they gave me a smaller truck. Which would not have been an issue but I had asked if it still had a loading dock since we were moving very large heavy items. I was told it did...it did not. I had also paid for a furniture dolly that was not available. Most of this can be over looked, but losing the keys to the truck for nearly 45 minutes was not good. They should at least know where the keys are for the rentals. Would love my money back for the furniture dolly...but I fear trying to do a refund might overwhelm this place.

Gregory N. le

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They messed up my reservation, gave me the wrong truck, charged me the higher amount for the wrong truck instead of the lower amount for the truck I actually reserved. I showed them my confirmation email proving they had messed up my reservation. That didn't help. Customer service was terrible. I would avoid this location if at all possible, and maybe avoid U-Haul all together.

Jim O. le

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Le client n'a pas laissé de commentaire.

Janet M. le

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Le client n'a pas laissé de commentaire.

Lucy S. le

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Excellent service all the way around.

BRET E. le

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The worst experience. Reserved a truck for sunday and waited 30 minutes for the owners to open shop and they never arrived. Had several people waiting that drove an hour away to help me move and had no truck. Totally unprofessional. The owners on anne glidden rd and hillcrest rd in dekalb illinois 60115, should be immediately forbidden to operate uhaul because they represent the name. Absolutely terrible experience.

Deborah A. le

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Le client n'a pas laissé de commentaire.

Briant L. le

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Le client n'a pas laissé de commentaire.

james M. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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I was the first uhaul customer at that location. Having said that; the problem was IT related. I answered all the questions at the time of the online reservation and I had to do it again because they did not have the info. They had the reservation but not the details.