Le client n'a pas laissé de commentaire.Brad B.
Customer Reviews for Extra Hands At Southbound Market
(U-Haul Neighborhood Dealer)
Pour nous contacter
Bolivia, NC 28422
Services dans cet établissement :
- Mon–FriDe 8 h 30 am à 7 pm
- SamediDe 9 h am à 7 h pm
- DimancheDe 9 h am à 6 h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice and helpful lady!Michael S.
Excellent customer serviceDaneil S.
Felt that I was over charged when item was returned. The facility charged me for two extra days when in fact it should have been only for one day. Disappointing to say the least. I did not have the rental for 4days period.michael E.
They were great.Keith W.
A couple of snafus with the computer related process but customer service at the location as top notch.Jose A.
He said as helpf as he could be for that small drop off location. He owns the store next door I'm pretty sure an wasn't very trained in drop off location. Need a bit more experience on that but it was a drop off location for us. My husband thought that was where we had to drop it but by then we were closer to the hwy 17 drop off bit we went to other locations. He learned that it could be dropped at any drop off closes to where we were at at the storage locker.Nancy S.
Le client n'a pas laissé de commentaire.carol J.
Gentleman was extremely nice. The location is a convenience store that has been there quite a while. Very dated.Robert A.
I am happy with the service it was easy, and they gave me great service.Fallon D.
Absolutely no help.Walter A.
Le client n'a pas laissé de commentaire.Frank B.
The staff at the Southbound Market were so helpful and kind and patient with us when we needed a truck at the last minute on Sunday. Will definitely be going back to them if I need any more moving help in the coming weeks.jessica F.
Great overall experience!!john M.
The men in the store were friendly and helpful but this location was so desolate (not the guy's fault). I was trapped there for hours as the town was tiny with virtually no services. No Uber, no Lyft, no local taxi. I searched for hours before I was able to find a very expensive cash only taxi to get home. There should be some kind of notificaion about this ahead of time warning customers that they should plan ahead if they need a ride home.LAURIE S.
Extra Hands went above and beyond to make our rental experience quick and easy. She notified us well in advance that the truck was available, had all of our extras ready to go, and (because we did online check in) got us in and out in less than 10 minutes. Je les recommande fortement!Charles B.
Locations were great, but by uhaul telling me where I had to return the vehicle cost me an additional 17$. My total estimated pay was calculated from the pickup, to my end location. However I was told by uhaul I had to return the truck to a uhaul dealer 15 miles away, even though there was a uhaul place 1,5 miles from my new house. So I had to spend an additional 20-25 minutes round trip to drop the truck off, then was charged the additional mileage I didn't have a choice to drive, and was not part of my move. Pretty shitty to charge a customer additional fees to do you a favor and not even be able to return the truck to the closest location. If a customer must return to a location. That it not the closest one to where their end point is that they paid for, then the return commute should be deducted from the extra fees charged for additional miles.Nicholas H.
They had a lot of trouble with the UHAUL AP and it took me an hour just to get me checked out with the truck.DAVID A.
Le client n'a pas laissé de commentaire.Avance S.
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