The woman that helped me the rental was extremely nice and helpful when picking up and dropping off the car carrier. The trailer was perfect; I used it to tow a Mini Countryman; everything worked excellently and I will rent again from them.
MICHAEL K
Customer Reviews for Exxon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The young lady who checked us in was great! So nice!
CHRISTOPHER STruck wasn't completely clean when we got it but everything else was great especially the woman who took care of us
WILLIAM CGreat, friendly and quickly checked me in. Thank you.
Roger OThe van had brand new tires, or recently replaced. The alignment is off causing feathering with the front tires. It's got some slop in the steering which positive toe on at least the left front tire made for being alert for erratic steering in certain conditions. Also has a exhaust leak, very noticeable. As far as inside the cab and cargo area were cleaner than expected. The worker was quiet pleasant to deal with. Zero problems with the association which was knowledgeable. I did tell her the issues with the rental. I could get into other minor issues but again, they're minor. Steering linkages and ball joint(s). Then a proper alignment before it rapidly damages tires unless the company gets huge discouon such . The should be a really easy find.
William CReturned truck to find out they were closed and it's a gas station/convenient store. Couldn't get gas to replace what I used and used the app to check truck back in and charged me 40 dollars of fuel for 30 miles, should've take half that. Not happy
MICHAEL MThe lady that handled my pick and return is incredible. She is so friendly and helpful. Will recommend to others.
Everett SVery heavy
ERIC BExcellent service
ANDREW WI chose the pickup and drop off locations. Both were changed by U-Haul to more inconvenient locations Not good!
DAVID MBoth reps were attentive and quick and did not waste any time as I was in a hurry to pick up and drop off.
THOMAS MThere were ants in the cabin. All over it. Hard to drive like that. The inside was dirty as well with a mattress and blankets.
SHANEAL RWas not the exact trailer I ordered but it worked OK.
CARL SRobel the gentleman that help was really great, good customer service
GEORGE NMake sure the locations can accommodate what was reserved. My reservation was changed multiple times.
Dazha CVery Happy with the staff, the assistance and the truck.
SONYA PThe representative that was at this location was very pleasant and great customer service. I would recommend this location to everyone that needs uhaul.
LATOYA DDid not get the price I was told
carissa bEasy to drop off and quick
Patrick HIt’s just a gas station.
Mary BRien
Adrian AThis return center was not able to handle returns. New staff member at the gas station, who did not know how to handle returns. Was told that this location should have been listed as closed, but was not from the out of state rental. Had to wait to a district manager to come to location. Phone calls, and follow up. Bill the district manager however resolved the problem, and drove to the location. Thank you Bill. Please make sure the return listings are appropriately listed as open.
Betsy K