Customer Reviews for EZ Car and Truck Rental
(U-Haul Neighborhood Dealer)

103 évaluations

445 Pierce St   Kingston, PA 18704
(next to valley west stadium)

(570) 331-3693

Heures

  • Mon–Fri
    De 9 h am à 6 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(570) 331-3693

445 Pierce St
Kingston, PA 18704
(next to valley west stadium)

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 6 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

no problems

Hipolito R. 
Évaluation :
1

Employee was abrasive and curt. We have rented from Wyoming avenue in Kingston,PA, Wilkes Barre , PA, and Scranton, PA and have always been treated with respect. This location is horrible. If we are ever sent to this location again we will need to look into a different company.

Thomas V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lauren B. 
Évaluation :
5

easy

Sheila C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latoya M. 
Évaluation :
1

Bad customer service. Didn't listen to me on where I wanted to drop of the trailer I rented

Eduard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANA R. 
Évaluation :
5

So Easy

JANE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

No Problems

GUSTAVO A. 
Évaluation :
3

The trailer was full of leaves, rust, and dirt from whoever previously used it. I had to sweep it out. The pickup location was kind of odd, but the person who was there was helpful

MADELEINEMORGAN J. 
Évaluation :
5

super friendley staff there

JOSEPH K. 
Évaluation :
5

super helpful made they made sure everything was hooked up correctly

GLEN E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCIS R. 
Évaluation :
1

First you can have the gentleman at the front desk be much more helpful. I had to hookup the trailer myself as he couldn't be bothered to come out and help me. Then when I got it to where I needed it to be used it had junk in it that I had to remove. VERY VERY disappointed with the customer service experience I encountered.

JOHNJOSEPH K. 
Évaluation :
5

Made It easy

RIGOBERTO A. 
Évaluation :
5

super friendly knowledgeable

LOUIS H. 
Évaluation :
1

When going inside location to get keys, both employees were not wearing masks. Both employees seemed bothered by me trying to pick up my uhaul. When getting in uhaul, it was a mess. Huge Crumbs in the cup holders. Dirt everywhere. Gas was not full. It was not even worth me going back into the building to let them know as it was such a poor experience. I cleaned it at home myself and filled the tank. Much easier than dealing with this location.

Morgan K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marion R. 
Évaluation :
1

bad they have paid me twice from my card and the truck did not even run miles it was right here in wilkies barre they returned the amount of 88,2 that they had taken from my card then they took it again and today 3 days later I see that they were debited of my card 70 dollars more, I already made the report to my bank and if it comes back and something abnormal happens I will report it to the police and I will take that to the last consequences and I will have the business closed ok I have all the capture about what they have done and I immediately called the bank and whoever assisted me saw it and is reported., la dirección de esos mañosos es la 445 Pierce St kinstong P.A tomorrow I will go there to tell everyone so that they learn and see that not everyone is an asshole 🖕🖕🖕

ENID M. 
Évaluation :
2

Tge key wasn't in the lock box as stated and I had to wait 2 extra hours to get the key which put us behind schedule.

Brian G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda S. 
Évaluation :
5

things were perfect

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard S. 
Évaluation :
5

No comment

ANDRES A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY S. 
Évaluation :
5

no problems

Patricia O. 
Évaluation :
5

Quick in and out

Mark E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas F. 
Évaluation :
5

no problems staff very helpful

Carol L. 
Évaluation :
4

The service was prompt and friendly.

George S. 
Évaluation :
5

No Problems Fast

Abdullah A. 
Évaluation :
5

overall was good

Michael K. 
Évaluation :
3

Location has no room.

Michael K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charlene O. 
Évaluation :
5

Everything was fine.

Floyd G. 
Évaluation :
5

Wish the selection were greater at his location.

Sandra R. 
Évaluation :
5

pleasant staff

william L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emilia V. 
Évaluation :
5

So E-Z

Marie W. 
Évaluation :
5

Nothing... person I dealt with was great..

Elliott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josue V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayward H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

harvey S. 
Évaluation :
5

??

GRACE H. 
Évaluation :
5

hassle free

linda D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Starneesha R. 
Évaluation :
3

The gentleman who was running the place stated to me he would be there til 5:00 i rushed around to return the truck before he left for the night, i arrived at place at 4:30 and no one was there i also notice the sign saying opened til 6:00 Monday thru Friday... Otherwise everything went very well...

Phillip R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert M. 
Évaluation :
3

The location was close when I came in

Claudia H. 
Évaluation :
2

Ensure that everything is explained in its entirety. I was given a vehicle with a 1/4 tank of fuel. I was told to return it with no less than the same amount of fuel. Not knowing the fuel mileage of the vehicle, I filled the tank. When I arrived at the drop off location, I was not given credit for the fuel that was remaining in the vehicle. It was well over 50 dollars. As I didn't know how the mpg would be you should have credited the excess fuel and I was told flat out no!

Stephen B. 
Évaluation :
5

No Problems

ashley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yehuda G. 
Évaluation :
5

no surprises friendly knowledgeable staff

buljbulj A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Natasha F. 
Évaluation :
5

easy process

PHILIP C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle A. 
Évaluation :
5

No Problems in and out

Bernard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALMUTLAQ A. 
Évaluation :
5

Best location I ever rented at

LEONARD G. 
Évaluation :
5

pleasure to do business with

EMILY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DASJANIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONTRESSA C. 
Évaluation :
5

they were a big help

SEGUNDO S. 
Évaluation :
5

had small accident made it really easy to resolve

RICKY M. 
Évaluation :
5

No Problems

MELINDA G. 
Évaluation :
5

Never a Problem

SHARDA W. 
Évaluation :
5

in an out great service

JOSEPH B. 
Évaluation :
5

easy in and out

RUBEN S. 
Évaluation :
5

No problems

SHARDA W. 
Évaluation :
5

everything was great

DENNIS B. 
Évaluation :
4

It's the U-Haul website. It adds answers and other items which at check-out had to be removed. I had to go to another location, thankfully local. I wanted the truck for the day but the location I reserved from said I only reserved for 4 hours, I don't remember doing that?

Joseph E S. 
Évaluation :
5

excellent service

THOMAS M. 
Évaluation :
5

no problems quick In an out

JOSEPH B. 
Évaluation :
5

I'm very happy with my experience with Uhaul. I needed a truck the same day I rented one and got one. Very good on gas. Very courteous employees. Will need another truck within a month from now and I will go with haul again.

patricia G. 
Évaluation :
2

The driver side visor would not stay up. The visor fell down several times while driving blocking my vision. Very dangerous.

mellisa R. 
Évaluation :
5

no problems as always

DIMOSTHENIS R. 
Évaluation :
5

no problems really friendly an fast service

JESSIE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
1

This was one of the worst experiences ever with Uhual. The truck was reserved at 9am, I finally got it at 12:30pm. I also reserved an appliance dolly, the store didn't have one and told me I could just 'drive around and find one'. When I asked them to call places (so I wouldn't rack up extra unneeded miles) they said they couldn't help me and to just drive around. I finally found a Uhual with a dolly only to realize that a couch had been left in the truck...meaning they DIDN'T check the vehicle, after I specifically asked if they had. When I went back, they had closed up shop(1pm). So if the person who was late with the Uhual hadn't gotten there when they did, I wouldn't have had a truck at all. I will never use this Uhaul location and suggest that no one else does either.

Dan K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nelson M. 
Évaluation :
5

no problems quick in an out. Best experience I have had renting a uhaul

Jerry R. 
Évaluation :
3

u haul trailer not clean not original location for pick up cleaned outside cost six dollars driveway at pickup=icy

DENNIS C. 
Non les évaluations ont été soumises pour cet établissement.

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