Évaluations des clients E-Z Connection Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de E-Z Connection Inc

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James S. le

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This was probably the easiest rental experience I have ever had.

JP N. le

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My contract was not explained to me. I had to wait approximately 10 minutes giving information so that the merchant could fill out information I had already submitted through the reservation. He then was unable to locate the drop destination I had requested and submitted a destination that was extremely far way form my move, which meat I had to spend time on my moving day correcting that mistake. It seemed very unorganized.

Kelly C. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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I was redirected to this location, as I was told my first choice had space limitations and couldn't receive my returned trailer. This place was quite a bit further and with driving in Chicago, was not very convenient.

john W. le

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Thank you.

linda B. le

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Please make sure all indicators are RESET after maintenance so NO WARNING LIGHTS are ON. ~ 2 indicator lights remained on the truck I rented. I was assured that nothing was wrong with my rental truck. **John Batista** is an EXCELLENT UHAUL CUSTOMER SERVICE / MAINTENANCE SERVICE REPRESENTATIVE!

Eric K. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

SOPHIA M. le

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Remain as friendly and accommodating, as you have been with me!

john O. le

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Bilal was Very HelpfuL!!!

Frederick W. le

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Le client n'a pas laissé de commentaire.

duraid T. le

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Le client n'a pas laissé de commentaire.

Kent S. le

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Le client n'a pas laissé de commentaire.

Kent S. le

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Le client n'a pas laissé de commentaire.

Patrick U. le

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Le client n'a pas laissé de commentaire.

James G. le

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Le client n'a pas laissé de commentaire.

Alexandra C. le

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Improving communication with face-to-face customer is the only suggestion I can think of. Everything with the rental was great!

Timothy F. le

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I brought the trailer back at 4:50PM on August 13th. They told me to just park it over there. I asked for a receipt but the guy said it was okay and left. They did not help me unhitch it. It was heavy and I struggled lifting off the trailer off the hitch. I did manage to do it though. I checked into the office again asking for a receipt and another guy came to the window but he just said "no it was okay..no it was okay". So I left but I was very suspicious and felt like maybe I was being conned. It did not leave a good impression. I see the emailed receipt I received this afternoon says it was returned 9:40AM on August 14th. That is not true - see above.

DANIEL H. le

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More focused on their primary business than their u-haul business. But otherwise accommodating.

Scott G. le

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Le client n'a pas laissé de commentaire.

Patrick P. le

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Le client n'a pas laissé de commentaire.

GENARO R. le

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only problem was i reserved a bigger truck online a week in advance the day before my move i received a call saying they didn't have this truck so i had to downsize.. if you don't have the truck your website shouldn't let you reserve it.. other than that everything was great.

BRIAN G. le

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Interesting, the guys at the Uhaul in Califirnia asked if i removed the trailer. I had not. Reading between the lines, I would say the safety may not have been correct? but the trailer was ok.

Paul S. le

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Le client n'a pas laissé de commentaire.

Britt A. le

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There was a confusion on the pick up location but it all worked out.

George O. le

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These people asked me if I knew how to hitch the trailer to my truck and I had to hitch it and unhitch it myself in the rain. I've rented dozens of trailers and NEVER have I had to lift a finger. This was terrible.

Kekeli S. le

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Le client n'a pas laissé de commentaire.

Warren W. le

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Website said open at 8am on Saturday. I was there at 7:55 to be first in line for my 8am reservation... I had made moving arrangements based on this time schedule. Nobody was there at 8. Other employees started to straggle in around 8:15 and said they couldn't get in the building until the manager arrived, who usually doesn't show until 8:30. We all waited outside until about 8:50. Apparently the manager overslept.

Mickey M. le

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Le client n'a pas laissé de commentaire.

SHARNEKA B. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Nice guy

Michelle C. le

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Le client n'a pas laissé de commentaire.

James G. le

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Keep up the good work! The people at EZ Connection were extremely helpful and knowledgeable. I would rent here again.