Évaluations des clients EZ Stor Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de EZ Stor Rentals

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Thomas B.
Évaluation :

TRUCK NEED MAINTIENCE.

Daniel S.
Évaluation :

Le client n'a pas laissé de commentaire.

Pamela G.
Évaluation :

I have use this location for multiple moves for multiple family members. Always friendly & trucks that get the job done!

Mary H.
Évaluation :

Nothing

Wayne E.
Évaluation :

Even though I stated that the 10ft truck that I had rented was clean, it wasn't as clean as it could have been. I still needed to sweep out some dirt and debris that should have been cleared before I rented the vehicle. But, the amount of dirt and debris was not too great. It's just that it could have been and should have been cleaner than it was when I rented it.

Brittney M.
Évaluation :

I wasn't sure if it was okay to park my vehicle there, or where was the best spot to. Maybe some directions for people that don't have someone to drop them off?

William N.
Évaluation :

Le client n'a pas laissé de commentaire.

JOSEPH P.
Évaluation :

Le client n'a pas laissé de commentaire.

JOSEPH P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jean F.
Évaluation :

Le client n'a pas laissé de commentaire.

JODI A.
Évaluation :

The lady that we talked to was amazing. She worked with us to get us what we needed.

ryan B.
Évaluation :

Le client n'a pas laissé de commentaire.

James P.
Évaluation :

Le client n'a pas laissé de commentaire.

Sheri F.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey T.
Évaluation :

Le client n'a pas laissé de commentaire.

ronald G.
Évaluation :

Very helpful and friendly service!

Edward H.
Évaluation :

First trailer had issue, Employee searched,found and retrieved new trailer quickly. Great job thanks!

Heidi J.
Évaluation :

CALLING UHAUL for help those is VERY POOR. I phoned several times as I couldn't get my lock to open and when I was not hung up on before being connected (13 times), the three times I spoke to someone, I was disconnected when they transferred me to someone else. You might want to look into this.

ronald G.
Évaluation :

Le client n'a pas laissé de commentaire.

Brennan S.
Évaluation :

Pick up location was great. Prepared, clean, friendly folks.

Nicole V.
Évaluation :

The lady that helped us was very helpful. I would recommend this uhaul to anyone

Michael G.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael B.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK G.
Évaluation :

We rented a 6x12 very nice smooth easy to pull trailer

John H.
Évaluation :

Le client n'a pas laissé de commentaire.

Paula B.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN F.
Évaluation :

Karri did a wonderful job at taking care of us and our needs! Will use again in the future Thanks

Alan W.
Évaluation :

The original drop of is no longer in business and was not in business three or more weeks before I made my reservation I would have expected better

Tommy M.
Évaluation :

The ladies that took care of me were kind, and very friendly. I'd go back just to visit! They made me feel valued, welcomed, and important. It was a fantastic experience.

Toby D.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert R.
Évaluation :

Trailer lights did not work and kept blowing my fuse. I had to spend 3 hours out of my rental time to change my trailer fuse (hidden in the body molding) twice and finally exchange the trailer for one where the lights worked. A horrible experience.

katherine A.
Évaluation :

The personnel was very helpful, and very personable I would highly recommend this location to everybody

GREG C.
Évaluation :

Le client n'a pas laissé de commentaire.

adam L.
Évaluation :

Le client n'a pas laissé de commentaire.

howard L.
Évaluation :

Dealer, Steve, Dana and Carrie advised me on what size equipment I would need and booked it for me in advance of the needed date. It was ready when I went to get it and the projection of miles needed was right on. A terrific dealer.

Richard A.
Évaluation :

Le client n'a pas laissé de commentaire.

Carl N.
Évaluation :

The rep at EZ Store Kerri could not have been any more helpful. She made the experience great.

esther D.
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer M.
Évaluation :

Very wonderful and polite people and uhaul was very clean nd very comfortable to drive.

Frank L.
Évaluation :

Left tail light was not mounted

Rita R.
Évaluation :

Clean equipment and professional assistant

Mary H.
Évaluation :

Le client n'a pas laissé de commentaire.

Joy H.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBORAH D.
Évaluation :

Everything went well.

john K.
Évaluation :

Le client n'a pas laissé de commentaire.

Barry H.
Évaluation :

Best place by far to rent a U-haul from!!!!

Anthony B.
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald W.
Évaluation :

Have Karri take me out to lunch ??

William L.
Évaluation :

Very friendly Staff.

BENTON S.
Évaluation :

Le client n'a pas laissé de commentaire.

Sue E.
Évaluation :

Le client n'a pas laissé de commentaire.

Shelby G.
Évaluation :

I was happy until time to pay!!!!...I was quoted 39.95 a day for truck 10.00 a day for dolly and I got your insurance for 14.00 a day...128.00...estimate contract I signed when picked up equipment was 165.00...day I returned equipment bill was 201.00!!!!!...never again!!!!!!

nellie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Kathy T.
Évaluation :

Le client n'a pas laissé de commentaire.

Albert B.
Évaluation :

The truck can leaked water, and the truck shook so bad going down the highway that it was hard to steer. It had more rattles than a baby toy factory. Am/fm radio only, no aux input. And a GAS engine in a 26' truck is ridiculous. Cost almost $1000 in gas on a 1200 mile trip. I did the same trip in a Penske truck with a Diesel engine and it only cost $500 in fuel. I will never rent another piece of equipment from U-Haul.

ron G.
Évaluation :

The ladies at the site was really helpful. I was wanting a 5x8 enclosed and they didn't have one. So she called and found the closest one and I booked it. Then I started thinking maybe I better get a bigger one so I went back and she cancelled the one at the other location and rented me one that they had there that I wanted after all. So they was really great and friendly. And the trailer worked out good and pulled easy. And if I have any gripe it only had 3- D rings on the one side. None on the other side which I needed because I was hauling a motorcycle. I had to tie off in the wood railing on the other side. It worked but was nerving.

Kathy H.
Évaluation :

Was extremely pleased with their customer service and would highly recommend this U-haul center.

Joseph L.
Évaluation :

Le client n'a pas laissé de commentaire.

Bruce R.
Évaluation :

Not anything. Good place and people.

brad C.
Évaluation :

Le client n'a pas laissé de commentaire.

tom W.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK G.
Évaluation :

office receptionist very helpful, polite and informative.

Clark A.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS F.
Évaluation :

Le client n'a pas laissé de commentaire.

daniel M.
Évaluation :

For one way moves id prefer a bluetooth radio and a diesel and at a minimum cruise control. The truck shook bad in the front end, from ohio to texas and it felt like i was being bucked off a horse the whole way. Ive rented recently from a different company and when asked for military rate I was given one during the booking. I was told Uhaul doesnt have a military pricing but your web site claims to. I had to call and talk to different people before transportation gave me a 20% discount but it still wasnt what Id received from a different renatl group. This truck made the trip but the trip wasnt as nice as it could have been.

Susan N.
Évaluation :

Nothing-experience could not have been more pleasant!

Joshua W.
Évaluation :

We had an absolutely awful experience with UHaul. They changed our reservations twice, forcing us to drive further, and spend more money than we expected. The truck we picked up was pretty beat up, and the ramp was broken, making it essentially worthless. We specifically chose UHaul because of the lower ramps, but with it being broken we still had to lift every single piece in and out. Plus, with the ramp being busted, renting the furniture and utility dollies turned out to be a huge waste of money. I will never use UHaul again, and will advise friends and family not to use them either.

BRYAN R.
Évaluation :

The inside of the 26 foot truck I had rented was rather muddy and dusty inside; I had to put numerous sheets and blankets down to keep my furniture out of the mud. The ramp on the truck took three grown men to pull out, and at the end of the day we could not get it all the way back in to lock fully. We got it in just enough for the latch on the door to fully engage. This definitely needs looked at!! This is the first time I have had these issues.

rose L.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas E.
Évaluation :

The system with the card readers trying to process cards caused a delay in me getting my U-Haul Truck.

Mandy B.
Évaluation :

Great customer service

Robert G.
Évaluation :

Le client n'a pas laissé de commentaire.

Lisa H.
Évaluation :

very nice place to rent would use them again

Michael P.
Évaluation :

Great place.

Dave M.
Évaluation :

Le client n'a pas laissé de commentaire.

VIKKI O.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL T.
Évaluation :

Everyone was very friendly . The whole process was quick and easy

MIKE G.
Évaluation :

Excellent customer service in arranging pickup and return

Terry B.
Évaluation :

U-Haul should not gouge customers so much for one-way rentals on trailers. It is no fun and potentially dangerous towing an empty trailer for long distances. It is also potentially damaging to the tow vehicle.

LINDA W.
Évaluation :

Very nice lady that was at the customer service desk

Katelyn S.
Évaluation :

My only complaint is there is a sticker on the speedometer just covering 65-70 range that says speed kills which is great and all, but since the speedlimit in some parts of ohios highway has been change recently to 70 from 65 it makes it difficult to see what speed I am actual driving. Just move it over a bit

Janet G.
Évaluation :

It took us a half hour to check in,although I had pre-registered, due to a slow computer program that I was told was due to UHaul. Also I did not ask for insurance and it was included on the bill and then I was told the computer wouldn't let it be removed.

Steve Y.
Évaluation :

Very easy to work with. Had equipment ready to go. In and out in minutes.

NICKY A.
Évaluation :

The staff at EZ Stor went above and beyond my expectations to get us the size truck we wanted and the "no hassle" of having to go elsewhere to pick it up. I would recommend this facility each and every time. Job well done!!!!

LAURIE A.
Évaluation :

Le client n'a pas laissé de commentaire.

Sam F.
Évaluation :

In the last year we have used your services 3 times with no problems. One 6 x 12 trailer, 5 x 9 trailer,a auto transport with a 26 ft. truck.

Bill F.
Évaluation :

The entire process was quite seamless. Your representatives were courteous and knowledgable . Their kindness was a plus.

Randy M.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN R.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark B.
Évaluation :

Very much appreciated the accommodations!!!

charles P.
Évaluation :

This authorized uhaul renter can't do anything to unproven there service because there are already a 5 star business far as I'm concerned. I was treated with the most up respect that one can give. Easy rental, good rates with quality knowledge and pleasant attatude. Will I rent off this place again. Sure will and hope others do the same.. thank you ez stor rentals. Charles Pearson

Leslie P.
Évaluation :

Le client n'a pas laissé de commentaire.

ROY H.
Évaluation :

Le client n'a pas laissé de commentaire.

andrew P.
Évaluation :

Le client n'a pas laissé de commentaire.

ANGELA C.
Évaluation :

Le client n'a pas laissé de commentaire.

Gwen B.
Évaluation :

Teri was very nice to talk to and was very helpful. It was a pleasure having such a thoughtful n caring person to help out with your needs.

MATT R.
Évaluation :

Thought price and everything was good, very happy with it all.

JILL G.
Évaluation :

They were very helpful!!! Using storage from them!

SUSAN B.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin S.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page