Évaluations des clients Fallier Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fallier Automotive

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Sarah F.
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When life crisis situations happen for people happen, which they do they need to have more compassion towards people. They were very rude and not understanding and didn't want to help the crisis i was having rather more just add to the stress.

tim R.
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Le client n'a pas laissé de commentaire.

William B.
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The people at Fallier Auto are so friendly and helpful! I could not be happier with how they treated me, explaining both the rental contract and the attachment of the U-Haul trailer to my vehicle. They were just Super friendly !

JOSEPH M.
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Le client n'a pas laissé de commentaire.

Ronald K.
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Le client n'a pas laissé de commentaire.

DAVID I.
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Uhaul customer service was hard to reach. Live chat could be more helpful!

JoEllen S.
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Have people on duty on weekends Hated using my phone!!! It want in and out and took up over 45 minutes of my truck time. Find a better way to do it. Very unnecessary .

Amy J.
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You were only supposed to hold a 100 deposit and you are holding 175. I only had the truck for 2 hours, and its been a day since I returned it and you still haven't took the $175 hold off. I want my money back!

Cindy M.
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Le client n'a pas laissé de commentaire.

Julie K.
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Send someone out to help first timers hook up.

William S.
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Le client n'a pas laissé de commentaire.

Melinda S.
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Le client n'a pas laissé de commentaire.

ALEYSHA J.
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Le client n'a pas laissé de commentaire.

PAUL L.
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I was over charged by $50.

Robert R.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

MICHAELWALTER Z.
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You're doing a great job. Keep doing what you are doing!

JASON S.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Qamaruddin Q.
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She did NOT hookup trailer told me to drive to the back of building hookup trailer than drive back infront of building so she can inspect the trailr. My understanding and experience at othe U Hall location is that staff is suppose to do it all.

Jean D.
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Information was entered wrong on computer. Suppose to pick up trailer at 9-10, had to come back at noon. Because of information being entered wrong, tried two different credit cards and still would not take. Did not get trailer until 12:45. Trailer was going out West,said we could drop it off at any of 3 locations in our city. When we went to return trailer,Was told we were to drop it off in a town 35 miles away (when there were 3 in the town we lived in ), but the agent in our town took it and changed the drop off site on the paperwork.The agent on the receiving end was very nice and knowledgeable. The agent where we originally started needs to give it up.

Dale B.
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Staff did not help with hooking up uhaul. Not very polite. Uhaul had not been inspected for 2 months and lights were not working.

Alee Y.
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Le client n'a pas laissé de commentaire.

Gary S.
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Le client n'a pas laissé de commentaire.

John T.
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Le client n'a pas laissé de commentaire.

Jeffrey J.
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Le client n'a pas laissé de commentaire.

Brian L.
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Le client n'a pas laissé de commentaire.

John T.
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Le client n'a pas laissé de commentaire.

Angela J.
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Le client n'a pas laissé de commentaire.

Brent L.
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Le client n'a pas laissé de commentaire.

Tim K.
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would not change a thing people very nice ,friendly ,and helpful thank you for the rental experience

John S.
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Le client n'a pas laissé de commentaire.

Cindy D.
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Le client n'a pas laissé de commentaire.

Chad V.
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Best ever

Tesica M.
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Le client n'a pas laissé de commentaire.

Kenneth K.
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Le client n'a pas laissé de commentaire.

ANDREW Y.
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Le client n'a pas laissé de commentaire.

Gregory P.
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Everything was great, thank you!

Linda A.
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Le client n'a pas laissé de commentaire.

Steve C.
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Le client n'a pas laissé de commentaire.

Tracie W.
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All good!

Michael R.
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Le client n'a pas laissé de commentaire.

Leah O.
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They were helpful organizing our pick up

David Andre B.
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Walk the return with customer. Issue(cosmetic) with my truck arose after I hit cold weather

Robert H.
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Le client n'a pas laissé de commentaire.

Gunnar L.
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Le client n'a pas laissé de commentaire.

david N.
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Le client n'a pas laissé de commentaire.

Debby L.
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Had truck reserved 3.5 weeks before needed truck. A weekday at that. Two days before pick up of the truck, uhaul calls and says I can not get truck at designated pickup or dropped off at designated site. They said I would have to pick up and return the truck in a different city. City was approximately 28 miles from my origanal pick up reservation. This was horrible for a. move ing experience. They really didn't care what so ever. It made no difference that you make a reservation. I would say to all those needing to rent a truck, choose a different company than U Haul! You definitely cannot rely on their services or professionalism! You will save yourself a big headache!! I will do everything I can to let people know the horrible experience we have had. Wether it's FB, radio, what ever is possible to just get the word out that U Haul gave us only hours of notification changing our so called confirmed by email, reserved designated pick up and drop off of their truck rental service. It stinks!!

Janelle M.
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Le client n'a pas laissé de commentaire.

Julie S.
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Le client n'a pas laissé de commentaire.

Jennique S.
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When I was doing the mobile pick up, the app kept saying I lost service. I had full bars but it refused to reload. I would have to completely close the app and reopen, sometimes kicking me to the next step without being able to submit a picture of the gas/mileage and such. otherwise the process took about 30 minutes

Lisa M.
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Le client n'a pas laissé de commentaire.

tim L.
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This was my first time using a u haul trailer. If I didn't bring help I would have struggled to get the trailer hitched up alone. Maybe they should come out, make sure your hooked up properly and ready to go, before you're turned loose

PATRICK K.
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Le client n'a pas laissé de commentaire.

Paul S.
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Our reservation was made on a Thursday Nov.14th for a specific location. We received a call stating that we were going to be moved to a different location on Wednesday Nov. 20th due to unavailability. We were already in route to pick the trailer up on Saturday Nov. 23rd when we received yet another call rerouting us way out of our way. Again, due to unavailability. When arriving at that location, they were not prepared and were having computer issues which they blamed U-Haul servers for. We were at this location for at least a half hour. So, not only are we late to our destination because of being rerouted but, we were inconvenienced with another half hour of wasted time. We will never use your services again or recommend you to anyone.

Michael P.
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We're very helpful getting us a truck at the last minute.

derek P.
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Le client n'a pas laissé de commentaire.

Jon R.
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Le client n'a pas laissé de commentaire.

kim R.
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Everything was awesome

John S.
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An issue with the turn signal on the trailer occurred after about 200 miles - but it seemed ok when trailer was picked up. Not sure there's anything that can be done about that! What you could do, however, is not charge an outrageous amount for trailers! The charge for the exact same trailer in the reversed direction (WI to OK instead of OK to WI) was double the price!! $605 seems really excessive.

KRIS W.
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The business was fine. i was not pleased with having to drive 35 miles to pick up a truck.

Ann D.
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Le client n'a pas laissé de commentaire.

Gregory L.
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I had problems with the check out on my phone but that was my phone and not Uhaul. When I called to explain the issue Carlos (?) was very helpful and the issue was resolved the next day. Thanks!

Jayden R.
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Jane and Ron were very helpful and did everything they could to get me the right trailer that would work the best for me.

Darla W.
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Moms attacked leaked pretty bad

Ronald F.
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Le client n'a pas laissé de commentaire.

Larry W.
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I rented a truck because the trailer onsite was too short for my load. The truck showed that the opening to the inside box was 5'7” high x 5'11” wide, and my load 5'-6 1/2” tall, leaving only 1/2” to work with. I drove 133 miles round trip, only to find out that there is a raised lip on the deck, plus the door hangs down a little as well, thereby preventing me to be able to load my box into the truck box. I had to drive to another U-Haul and rent a 6' x 12' trailer to load and deliver my RV Windshield to Two Rivers WI from Camping World In Saukville, WI. The money I spent, over &100.00 on the truck, was wasted as I could have used my truck to pull the trailer. Very Unhappy that the information on the brochure at the U-Haul office did not state that the opening would only be that size if someone else holds the door all the way back.

ron F.
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Le client n'a pas laissé de commentaire.

Robert B.
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I had issues with the app not working for pick-up and drop-off, I ended up spending close to 1.5 hours on the phone (most of the time on hold) in order to get things done.

Warren H.
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Le client n'a pas laissé de commentaire.

craig S.
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Le client n'a pas laissé de commentaire.

Merry G.
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So easy to return truck after hours!

Russell B.
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They are very good!

debbie P.
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Le client n'a pas laissé de commentaire.

Peter W.
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Le client n'a pas laissé de commentaire.

Eric E.
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Le client n'a pas laissé de commentaire.

marshall W.
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Le client n'a pas laissé de commentaire.

michelle M.
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Give me back the money you stold from me..

Bernard D.
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Nothing that I can think of.

Ellen B.
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Le client n'a pas laissé de commentaire.

Elizabeth S.
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Some if the pads had dried paint on them, but it didn't effect their performance

jeff D.
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Trailer leak a little in bad seam that is why I rented trailer to keep thins dry so not real happy

wayne J.
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$29.00 per day should not become $176.00 + $30.00 costs for fuel for a 4 hour rental. Your pricing is outrageous!!!

CRIS O.
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Le client n'a pas laissé de commentaire.

Gregg L.
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Le client n'a pas laissé de commentaire.

Jeff B.
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Location for drop off difficult to allow a 20' truck with a 6X12 trailer attached to park.

Darlene H.
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The people at this location went beyond what was necessary to make this move easy. Will def recommend in the future to anyone.

Amy B.
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I was sent a message that my uhaul was upgraded to a 20ft rather than a 10ft. I called Ron and he switched me back to a 10ft immediately with no question as I was not comfortable with such a large vehicle. Pickup was fast and efficient. Kind and professional

Gary G.
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Le client n'a pas laissé de commentaire.

Scott J.
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Excellent experience. Very nice people, will utilize repair shop when truck needs anything.

mike D.
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The service was excellent.

David F.
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Le client n'a pas laissé de commentaire.

leonard S.
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Le client n'a pas laissé de commentaire.

johannes W.
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Don't waste time with online ordering. Uhaul website will take your reservation then you receive a phone call saying we don't have what you reserved at the location you chose but you can have this other truck you don't want at this other location that you don't want. Local store was helpful.

Stephanie A.
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Le client n'a pas laissé de commentaire.

Jason E.
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Le client n'a pas laissé de commentaire.

Peter G.
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Le client n'a pas laissé de commentaire.

Lee K.
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Le client n'a pas laissé de commentaire.

Erives R.
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Le client n'a pas laissé de commentaire.

Peter G.
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Very nice lady answered my questions and took care of my trailer rental.

Non reviews have been submitted for this location.

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