Évaluations des clients Fallier Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fallier Automotive

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marshall w. le

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Le client n'a pas laissé de commentaire.

michelle m. le

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Give me back the money you stold from me..

Bernard D. le

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Nothing that I can think of.

Ellen B. le

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Le client n'a pas laissé de commentaire.

Elizabeth S. le

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Some if the pads had dried paint on them, but it didn’t effect their performance

jeff d. le

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Trailer leak a little in bad seam that is why I rented trailer to keep thins dry so not real happy

wayne j. le

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$29.00 per day should not become $176.00 + $30.00 costs for fuel for a 4 hour rental. Your pricing is outrageous!!!

CRIS O. le

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Le client n'a pas laissé de commentaire.

Gregg L. le

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Le client n'a pas laissé de commentaire.

Jeff B. le

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Location for drop off difficult to allow a 20' truck with a 6X12 trailer attached to park.

Darlene H. le

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The people at this location went beyond what was necessary to make this move easy. Will def recommend in the future to anyone.

Amy B. le

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I was sent a message that my uhaul was upgraded to a 20ft rather than a 10ft. I called Ron and he switched me back to a 10ft immediately with no question as I was not comfortable with such a large vehicle. Pickup was fast and efficient. Kind and professional

Gary G. le

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Le client n'a pas laissé de commentaire.

Scott J. le

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Excellent experience. Very nice people, will utilize repair shop when truck needs anything.

mike d. le

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The service was excellent.

David F. le

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Le client n'a pas laissé de commentaire.

leonard S. le

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Le client n'a pas laissé de commentaire.

johannes W. le

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Don't waste time with online ordering. Uhaul website will take your reservation then you receive a phone call saying we don't have what you reserved at the location you chose but you can have this other truck you don't want at this other location that you don't want. Local store was helpful.

Stephanie A. le

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Le client n'a pas laissé de commentaire.

Jason E. le

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Le client n'a pas laissé de commentaire.

Peter G. le

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Le client n'a pas laissé de commentaire.

Lee K. le

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Le client n'a pas laissé de commentaire.

Erives R. le

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Le client n'a pas laissé de commentaire.

Peter G. le

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Very nice lady answered my questions and took care of my trailer rental.

Jace M. le

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Was expected to inspect the trailer that was snow covered and the door was butted against the side of the building.

Bill A. le

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Le client n'a pas laissé de commentaire.

Jennifer G. le

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Best in Manitowoc

Jeanette B. le

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Le client n'a pas laissé de commentaire.

YVONNE D. le

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Le client n'a pas laissé de commentaire.

William S. le

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longer open hours

Frank P. le

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Le client n'a pas laissé de commentaire.

Debbie J. le

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Our experience with UHaul was good. Pick up & drop off people were helpful and made sure we had what we needed to make our trip.

Yauheniya A. le

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Le client n'a pas laissé de commentaire.

sheila c. le

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The pick up was very easy and the service individual was very helpful.

anthony m. le

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Location and equipment fine but your app and website are useless. App did not recognize this order and website kept switching to Spanish then skipped over telling me how to get key (was a pickup and drop-off on Sunday) such that I had to be on the phone more than 30 minutes to get the pickup straightened out. When returning your useless webpage would not let me indicate there was no damage. Your IT people have a lot of work to do.........

Anna L. le

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Just a little tight to get the truck back where it was supposed to go. Otherwise it was absolutely fabulous, easy to use the online system and super convenient!

Steve R. le

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Nothing that I can tell you

Stan P. le

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Le client n'a pas laissé de commentaire.

phillip m. le

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Le client n'a pas laissé de commentaire.

Steve K. le

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Le client n'a pas laissé de commentaire.

James B. le

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The 26' uhaul truck ran well, no engine or truck problems for whole distance of about 700 miles. But, the A/C unit in the truck didn't work properly, didn't cool, and the drive was in 80 plus degree heat. Not comfortable. And, the radio was rather suspect, took some 30 minutes to get it to work.

anthony c. le

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Le client n'a pas laissé de commentaire.

Brandon K. le

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You guys did great keep up the great work

Justin K. le

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Le client n'a pas laissé de commentaire.

Todd C. le

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Le client n'a pas laissé de commentaire.

denise s. le

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I can not think of anything that needs improvement. This is the second time I have rented a Uhaul from this location and they are awesome.

Jayne B. le

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Le client n'a pas laissé de commentaire.

Tom B. le

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Le client n'a pas laissé de commentaire.

Lisa B. le

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Last minute rental and couldn't of gone smoother. The lady who completed the paperwork was friendly and informative.

Blong X. le

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Le client n'a pas laissé de commentaire.

gustavo i. le

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Very professionals, good customer service. Mrs Jane was very helpful and very nice

Kenneth R. le

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Friendly service. Easy rental.

Patrick F. le

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Le client n'a pas laissé de commentaire.

Roger F. le

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My only complaint would be that is not the place I signed up to pick up the truck.

Michael S. le

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First and foremost I want to say I have no problem with ANY of the local locations we dealt with. All of the locals went out of their way to help us with any issues we had. The problem we had was with corporate. My daughter was moving out of state about 180 miles away. We reserved a U-Haul 2 months in advance. The morning before the move we got an email from the district manager saying it was a busy moving weekend but they would try an accommodate everyone as best as possible. About an hour later we got an email stating we were guaranteed a truck but our pickup location had moved an hour away and our pickup time was 8 hours later. Not great news but we would work with it. I decided to call that location to confirm. They told me they had no trucks available for us. We then called U-Haul directly. They began searching for a truck. We were in a small town but we had Chicago an hour away, Madison an hour away and Milwaukee 2 hours away. None of those cities had trucks. The closest truck available was 3 ½ hours away. There concession was $100 off our bill of $450 and 150 extra miles. I guess my biggest complaint is that U-Haul sent us emails stating they were GUARANTEEING us a vehicle at specific locations when there are no vehicles there. Moving is stressful enough. The one thing I wasn’t worried about was the truck because we had ours reserved. Or so I thought.

Allen B. le

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Le client n'a pas laissé de commentaire.

Douglas A. le

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Le client n'a pas laissé de commentaire.

Mike R. le

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Le client n'a pas laissé de commentaire.

Julie B. le

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Le client n'a pas laissé de commentaire.

Seth D. le

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Didn't know where to put the truck, office was hard to locate, and short operation hours.

John F. le

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Le client n'a pas laissé de commentaire.

Anne D. le

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No ramp. Made for an extremely hard move!!

Sarah M. le

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Le client n'a pas laissé de commentaire.

randy g. le

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Le client n'a pas laissé de commentaire.

Kim S. le

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The vehicle smelled like smoke really bad. This was not Fallier's fault this was the person who rented the truck prior. They sprayed the truck for us but I think it should be policy of U-Hauls to not allow smoking like car rental companies and if the customer does a fee/fine will be imposed.

randall r. le

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Le client n'a pas laissé de commentaire.

bruce h. le

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Le client n'a pas laissé de commentaire.

Jon R. le

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I needed to call to correct the simple details of this transaction twice. Had I not caught the mistakes and called to make the corrections the result would have been having to cancel a public performance for 100's of people. This may have cost me well over $1000 in damages to my business, an unknown amount of money and time for the bar and banquet hall who provided us the venue, and 100's of hours of work. I'm shocked I was not compensated for the mistakes or provided anything resembling a reasonable excuse as to why there was such massive confusion over such a simple transaction. As far as I could tell based on what I was told, the mistakes were not made by the people at the business I had face to face contact with, but rather by people elsewhere connected to the uhaul company via the web.

LUX H. le

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Le client n'a pas laissé de commentaire.

Kelly W. le

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Very friendly and knowkedgable. Great service.

Ann L. le

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Customer service was premium. I had issues & was a pain in the neck, but Jane was very patient & accomodating.

John B. le

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Le client n'a pas laissé de commentaire.

Consuella H. le

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Le client n'a pas laissé de commentaire.

tom k. le

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Le client n'a pas laissé de commentaire.

Jarod M. le

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Le client n'a pas laissé de commentaire.

DAWN W. le

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The location was closed upon arrival. When the owners showed up they accused us of stealing even though I was told that I could do an over the phone dispatch. The woman, Jane was rude and did not want to help us. Then when we went inside she wanted to charge us more for the tow dolly. I was quoted a price then she wanted to up it by 30$. I was unsatisfied with them.

Steven E. le

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I originally book the truck for 48 hours. When I went to pick the truck up they stated they only book for 24 hours. I told them it was a online booking and that option for 2 days was there. I told them to investigate online booking for length of rental time.

Donna R. le

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Le client n'a pas laissé de commentaire.

frank k. le

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Le client n'a pas laissé de commentaire.

Bernard D. le

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Le client n'a pas laissé de commentaire.

Clint K. le

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When you pay a deposit in cash you should be able to get the money refunded as soon as the truck is returned and not have to wait 5 to 7 business days to get a check in the mail.

Susan U. le

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The staff was helpful and explained all of the procedures to us. I would recommend uhaul to anyone that is considering moving themselves.

Curt K. le

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Le client n'a pas laissé de commentaire.

DAVID R. le

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Le client n'a pas laissé de commentaire.

THOMAS M. le

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Le client n'a pas laissé de commentaire.

JOHN C. le

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Le client n'a pas laissé de commentaire.

dana k. le

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Originally rented truck through Party Pizzazz but they didn't have truck size I needed. Staff at both locations was very helpful and friendly.

Rick P. le

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Le client n'a pas laissé de commentaire.

Deb S. le

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Le client n'a pas laissé de commentaire.

Dave S. le

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This is more U-Haul that when a mistake was made and the wrong amount of money was taken out. Then they did a new contract, The 1st money did not get back in my account till the next afternoon. Fallier say it went back in right away but it was my debit cards fault that it takes that long to go in. Every where else it is put back in right away. I got a over draft over this. I should have checked my account after we left. thought communication could have been better.

randy c. le

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Le client n'a pas laissé de commentaire.

Dennis K. le

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Not a single problem.

Jesse G. le

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Le client n'a pas laissé de commentaire.

Christine T. le

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Lady was very nice had us checked out very quickly

don t. le

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Le client n'a pas laissé de commentaire.