Évaluations des clients Family Car Sales Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Family Car Sales Inc

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Peter C. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Big fan of local business and the owner came in on short notice on a Sunday morning, and let us return without prior coordination on Labor Day. The trailer was pristine and he helped us hook up to our truck. I would definitely rent again from him.

Alexis T. le

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The GPS location of the drop off location on the map brings you to a dead end dirt road 4 miles from the actual address of the drop off location.

Michael B. le

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The vehicle only had 56,000 miles on it it runs like crap uses a ton of gas and I feel I should be reimbursed

Jessica D. le

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Le client n'a pas laissé de commentaire.

martin L. le

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Good job, quick and easy.

Andrew Y. le

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Le client n'a pas laissé de commentaire.

John W. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

William B. le

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The manager ther was very helpful and courteous.

FREDERICKA M. le

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Le client n'a pas laissé de commentaire.

Cheryl M. le

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Le client n'a pas laissé de commentaire.

Tamara B. le

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The truck and transport were 48 miles from the house. Uhaula did not bother to let us know the pick up was changed. I called multiple times trying to get the order corrected. One call in i was lied to. Tbe person said they were traffic. Yet traffic closed at 7pm and it was 9 pm. When my daughter went to pick up the truck the man was very rude and condisending. Told my daughter she could drive the truck because she was a woman. So her husband drove the truck. The got loaded amd headed to there destination. I called to make sure nothing else was chamged since I got a text message that uhaul had changed the drop off. Which yes they added more miles but no extra has for all this extra travel. They unload. Amd drop the truck off at the original drop point. My son in law took pictures of the truck and transport. Oh i forgot to mention i ordered a dolly got upgraded to a dolly the the man in hoffman nc desided he wanted them to have tbe dolly. My daughter showed him the invoice and after a battle with this rude condisending man he unhooked the dolly and hooked the transport up. So when my son in law gets to his destination at like 11pm Sunday night. He couldnt find the drop box. So i call n they said they wamted at a different address. I explained that the supervisor of traffic said it was open ended and we could drop it anywhere. My son in law grab everything out of the truck and shut tbe door. I told him just to go back in the morning since we still had time on the truck. MY son in law calls and lets me know he had locked the key in the truck on accident the night before and no one was at the store. He call uhaul. They tell him that the truck is totally insured so nreak the window and get the key because we would have to pay additional money if some came to unlock the truck. I called amd the man Niki I believe he said his mame was. Said not to worry. The truck would not be considered late since it was on the lot 2 days early and you could see the keys were in tbe truck. Now tonight I get an email stating they charged me $25 to clean a clean truck and another fee for the truck not being delivered 2.7 miles down the road after i was told on the phone that it was ok to leave it there that i had an open ended drop. I am extremely dissatisfied with Uhaul. And their associates, false peomises and information. I have reqested all tbe phone call recordings. Which it has been 3 days plus and still no copies.

George R. le

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Small operation. Worked for me.

Sid H. le

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Le client n'a pas laissé de commentaire.

Lisa S. le

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The gentleman at Family Car Sales was extremely courteous and helpful; he spent an hour sorting out a problem with Corporate that was blocking my rental.

ANA B. le

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Le client n'a pas laissé de commentaire.

richard T. le

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Le client n'a pas laissé de commentaire.

Roger E. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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Le client n'a pas laissé de commentaire.

Joleen M. le

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Le client n'a pas laissé de commentaire.

Patricia B. le

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UHaul rep. was pleasant, quick with the paperwork, efficient. Two thumbs up!

Sarah H. le

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When someone reserved equipment for pick up at a certain location. Then make sure that, that location does not get switched without the customer knowing. Make sure that location is actually open for the day they have it reserved. Provide good contact numbers for the pick up locations. Explain why the customer may have extra charges.

Ralph D. le

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Update the computer software to operate correctly. The gentleman was very helpful.

Jeanie H. le

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Nothing. Great service.

duane B. le

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J & B Trading LLC should’ve followed through and personally contacted not only my husband but myself as well in regards to our move. We would’ve went with a closer U-Hal company closer to where we were moving to. It’s sad that this company didn’t follow through like they should have. When you are moving the last thing you want on your mind is to worry about a truck rental place going out of business. When going out of business they should have referred us to another U-Hal company.

John W. le

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Person the received the truck and trailer was great. Took charge of getting my trailer. Was very professional