Customer Reviews for Farmhouse Moving Supplies
(U-Haul Neighborhood Dealer)

1 758 évaluations

105 Dickens Rd NC55   Fuquay Varina, NC 27526

(919) 552-7213

Heures d’ouverture

  • Mon-Sat: 9:30 am–5 pm
  • Sun: 9:30 am–1 pm

Services dans cet établissement :

Pour nous contacter

(919) 552-7213

105 Dickens Rd NC55
Fuquay Varina, NC 27526

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9:30 am–5 pm
  • Sun: 9:30 am–1 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael A 
Évaluation :
4

No rep was there as they had already closed. We parked and dropped off the keys. Easy

Stacy M 
Évaluation :
3

This particular truck needs a lot of work. The steering is loose, breaks are subpar, engine sounds like it's struggling to regain speed after stopping, and the passenger door barely opens and makes awful sounds thanks to the dent in the body panel on the hinge side.

ADAM N 
Évaluation :
3

Location was closed so I just dropped of the truck and left the keys in a dropbox

Janice D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mariua H 
Évaluation :
3

The overall experience was good. The truck was easy to drive, clean and well maintained. The only problem we had was with the app. It wouldn't upload anything. It kept starting over at the beginning when you were close to completing a task. So I'd say the app is a GIANT headache! The gentleman at the location was a life saver. Very helpful!

Robert B 
Évaluation :
5

Stay open longer

Anthony S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifton J 
Évaluation :
3

The truck was mostly clean but there were food crumbs and residue inside the cab. Also the clerk inside was super rude. Just with the way he talked to us, I'd rather go somewhere else than ever return there.

Erin O 
Évaluation :
5

Whoever is the guy that runs this location - I wish you would copy and paste him at all U-Haul locations.

BLAKE H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherri M 
Évaluation :
3

Have hours of service during the day and be there during that time.

Kevin H 
Évaluation :
5

I did not even have to go inside. Rep came out shortly after I pulled up. We parked the trailer and he said I'm all set receipt will be emailed to me.

chuck s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynda F 
Évaluation :
1

Had an equipment reservation and equipment was not available, was given different equipment and contract wasn't changed to reflect it. Then dropped off the trailer to the same location less than 24 hours later. I get an email saying I was charged 840 dollars for a wrong drop off and that the equipment was dropped off a day later than when I dropped off the equipment.

Joel T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oleksandr B 
Évaluation :
1

They were so late to open the store we had to call other nearby stores to see if we could get a truck from them. Very unprofessional and disappointing as we had movers waiting for the truck. I would highly recommend NOT using this location to everyone.

Brianne J 
Évaluation :
5

Fast and easy, friendly staff

Adam C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francisca P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charonn C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carl D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUDOLPH L 
Évaluation :
5

Mobile app still needs improvement. It's not able to read pictures and stuck to progress next

SRI A 
Évaluation :
5

Excellent Service at the Cary UHaul location

Mariannne S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Missy O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin c 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NATHAN S 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Lacinda D 
Évaluation :
2

Picking up the truck from location was sketchy at best. A guy sitting in the back of what looks like an abandoned storefront. Couldn't have been less excited to be waiting on customers. Location did not have the appliance hand truck we ordered. First truck they gave us had garbage and a box spring and Mattress in the back. Second truck was ok. The best part about this location is the drop off box outside the building. Hours on the front of the storefront said they open at 9a we waited for a few minutes and dropped the keys in the box. I would not recommend this location for a rental. There are too many other locations to be bothered with such a lousy one like this.

Stephen A 
Évaluation :
3

To far from the main road

Catherine S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne S 
Évaluation :
5

The Store Manager (Syd?) made the whole rental process very quick and easy. Rates charged were right on the penny with estimate.. Highly recommend.

James V 
Évaluation :
5

All good. No issues. Very accommodating.

Jon N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick M 
Évaluation :
3

Picked up the truck no issues at the location. Drove the truck to the move location, the back of the truck was dirty. I had to sweep it out. Loaded the truck it was raining all day, contents stayed in the vehicle over a few nights. Upon unloading noticed, the vehicle had leaked and contents in the containers were damaged. After the move, notified agent of the issue, he did not seem too concerned. He just told me to leave the keys in the dropbox as he was on his way out and mentioned I would get the bill the next day.

Miguel A 
Évaluation :
3

The store is located in the rear of a beauty salon. When we arrived, no one was there in either shops. We walked around the strip mall looking for the worker. After a bit, we found him when we returned. I really wanted pads but he had none. It was a very small operation and he did a good job in getting me in and out. The trailer was clean. Everything was fine except the one issue above. I would still recommend Uhaul and this location to anyone that needs the service.

Jim W 
Évaluation :
3

No comment at this time

Benjamin H 
Évaluation :
5

Easy drop off

Len V 
Évaluation :
5

First time using this location and everything went as expected. I will use this location again.

Monika B 
Évaluation :
5

Excellent service. Fast and professional.

DeAngelo J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry F 
Évaluation :
1

Very rude upon drop off. Not inviting or kind to me at all, the mother had an attitude towards me because I was dropping off at 4:00. The son had already left for the day so she had me park truck and trailer and complained the entire time that she didn't know I was coming to their location at all. On my receipt is their address.. she was extremely rude with me and frustrated I dropped off the equipment there. I showed her my receipt with their address and said maybe it was an error within the Uhaul system, but this is not my concern as it was built into my price and again.. shown on my receipt and discussed upon picking up the truck in NH. I even have a picture of the employees computer screen with their address as drop off! Two days later I get a call from a different Uhaul saying my truck was checked in on time but not the trailer. I had to call this location (105 dickens) back and tell him I have pictures of drop off date and equipment returned in good condition to have him check in the trailer after he "forgot", so I could avoid late fees. I will never use this location again mainly because the staff was very rude specifically the mother. This did not make for a pleasant experience at all. Reviews on google show similar experiences of people getting charged late fees for no reason. She gave me no receipt at drop off or any confirmations at all, avoided talking to me any further after handing her the keys. I had to leave my keys with her and just leave with no reassurance. Thankfully, I took pictures and videos of everything otherwise they would have definitely claimed equipment was not returned on time or in good condition. Very bad business practices.

Giacomo F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L 
Évaluation :
5

Quick prompt service. Truck in excellent condition. Merci

AJIT S 
Évaluation :
5

Nothing everything was easy and great had no problems

Donald F 
Évaluation :
5

Sid was very helpful!

Rebecca G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cole B 
Évaluation :
5

Quick, easy and great service.

Ron B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony W 
Évaluation :
5

Everything was great and no issues at all. Have rented at this location before and they always do a great job.

Eric J 
Évaluation :
5

Nothing..everything was good

Ortiz S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin H 
Évaluation :
3

Improve the app.

Angela N 
Évaluation :
5

Very good store, helper was fantastic and very helpful.

Matthew H 
Évaluation :
5

Easy local move. Would rent again.

Michael H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin J 
Évaluation :
5

Local move. Rented appliance dolly but none available. Hand truck provided instead. Personnel always say it's in back of truck. I checked before I left and it wasn't. Manager offered to secure one from alternate location but I declined. Same story with family member that used this business. They should verify requested equipment charged for is available. No other issues.

Marcus P 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tianyu Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie R 
Évaluation :
2

Make customers feel like an honored guest rather than an unpleasant burden; Visually inspect returned vehicles.

Thomas M 
Évaluation :
5

Friendly and Helpful.

Roberta T 
Évaluation :
4

Drop box is a little scary. My entire trip was ruined by the truck leaks in the attic area. Something needs to be done. Thanks

Gregg S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George G 
Évaluation :
2

We thought that working with you meant that we could move and leave it in the location we moved to. That was not the case..we used the Uhaul on Dickens rd . In Fuquay-Varina. He expected us to bring it back which was several hours away. We'll definitely not use you more. Thanks Vicki and Jeff

jeffrey w 
Évaluation :
4

Ok experience. Person was there and seem to know what he was doing.

Gregg S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RANDALL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeremy W 
Évaluation :
5

Great working with this location for Uhaul pickup

Kristina N 
Évaluation :
4

He was nice and professional

DANIEL M 
Évaluation :
5

Attendant came out after I pulled up, took my information and I was away in less than 5 minutes.

John R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindsey G 
Évaluation :
2

Is it located through and behind an eye brow salon? (Better call Sal). Yes. Then come upon a man who barely greats you, mumbles questions to you as he inputs information on his phone then finally guides you out the back door to a row of trucks. He begins to pull forward one of four 26' trucks. This truck is so banged up that we were terrified to drive it let alone drive it full of our belongings almost 1000 miles. We asked the man many times if there was any way we could rent one of the other three trucks which appeared new. He refused. As we felt uncomfortable driving this truck , I called uhauls' main number, express our concern and then put on hold while the representative called the man at this location then came back on the line and said he would switch out the truck and uhaul did not want us driving something we were not comfortable driving. So in the end we did have a good experience but I will never recommend that location to anyone.

Rhonda C 
Évaluation :
5

Just keep doing what you do!!!!

lacy p 
Évaluation :
5

Nothing. The manager there is a professional

Evelio H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M 
Évaluation :
4

Change your website to reflect your correct hours. Site says OPEN at 7:00 AM. Attendant didn't get there until 9:30 AM. I had a 175 mile drive after dropping off the trailer and late opening cost me some valuable time.

Jeff S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth E 
Évaluation :
5

Excellent Service . No complaints

Evelio H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander Y 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ken M 
Évaluation :
5

Very helpful and understanding when we couldn't return the truck on time. A tire blew out on the truck and delayed us a few hours. We didn't arrive in time for our scheduled movers and had to unload on our own over a couple days making us late in returning the truck.

Ashley P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chery D 
Évaluation :
5

Nothing, service was excellent as always!

Todd O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Q 
Non les évaluations ont été soumises pour cet établissement.

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