dont lie to the customer where to get their trailer, having customer driving 75 miles for a trailer that isnt there and customer service lieing to customer and hanging up on customer!!! If they cant do their job they shouldnt have it!!! i had to change my move to another day when i had help for the day that was changed and didnt the next day when i finally got trailer!!
john hand
Customer Reviews for Fashion Cove
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing everything was great pat
Patricia HyslerClosed. No one there to assist.
Gregory MixonWill absolutely use this location again!
Harry LewisSuper friendly and helpful
John RickerTurn signals and lights on the right side of trailer not working. Stop and have them repaired.
Sean LearyHave faster check in. Input information into computer on type vehicle being towed. Couldn't find mini Cooper in system. No mask required to enter ,was good.
henry BOHANNONI turned the vehicle in the evening before it was due back and used the U-haul app to check in the vehicle. I put the keys in the 24-hour dropbox. I returned the vehicle with 1/4 tank more gas than what was required. The next day I was charged for an extra day and for extra miles I did not drive. In total, they added $108 to my bill fraudulently. All attempts to resolve the fraudulent charges with the drop-off location and U-hauls customer NO SERVICE have failed. I will not be using U-Haul again for any future moves.
CHARLES AVERYGreat manager to work with. Easy from pick up to return.
John KnollThe service was great will use again
Tony StarlingExcellent service à la clientèle.
william nicelyVery enjoyable over all experience with the location and will rent from there again if needed.
JAMES BLACKi dropped the truck off the same day i rented it and they charged me for and extra day because they weren't in the office the next day to check the truck in. a call service contacted me to ask what location i dropped the truck off at and i told them.. they charged my credit card $113,6 i want my money back . i am very unsatisfied
Christopher DeanExcellent experience! No complaints.
mikki silcoxThe man who took care of me was good and friendly. And when I brought it back he did extra to help me park the trailer and did everything quickly and safely.
David MoerlienI was told the price was gonna be cheaper since I was returning the truck way before the due date and way under the miles that I was allotted. Obviously, I was lied too. Not surprised! Should have expected it.
STEVEN RITCHIEHave smaller vehicles available like panel Van's and the small moving trucks. Many people in this community need these sizes for local moves much more than the larger truck.
Kathryn TallentMr. Charles was very helpful, professional, I'll use Baldwin uhaul from here on out. I highly recommend this uhaul branch. Thank you Mr. Charles.
MASON BATTENThis gentleman is great. Awesome attitude and service customer.
Rocky WallsThe Center in Baldwin FL. was the best. There should be more thoughtful and helpful people like him running centers for U Haul. Give him a Christmas Bonus, he's awesome.
JERI RADTKEVery friendly and helpful - they were able to help us with a quick turnaround after our rooftop carrier ripped while traveling. Would highly recommend!
THOMAS TRITTSmaller trucks better trucks
BOBBIE ADDISONVery nice, professional, and timely
john raineriCharles was excellent and did everything he said he would. However, the Uhaul district manager is the one who brought the truck over to his location and the truck was low on oil with a check engine light on. The oil pressure would drop every time I came to a stop. The car hauler had a nail in the tire so we swapped it and the 5x8 enclosed trailer had to swapped due to the lights not working. The sales center was great but your maintenance team needs some work. And the manager that brought a truck with low oil should be reevaluated.
Gabriel CarnesMail out discounts or coupons.
KATRINA SMITHThis gentleman was awesome and knowledgeable about the equipment. I will definitely return here the next time I need to rent U-Haul equipment.
Shaun KunnmannThe equipment was clean but the uhaul leaked and my sofa was soaked and my book case was warped. I would not recommend any one to use uhaul trailers anymore. I purchased the drive safe insurance and that doesn't cover water damage.
Cami BoyetteCharles was helpful and helped me sort out switching trailer between vehicles and getting me on my way
JOHN PURINTONcharles is the best.
TINA TINAThe Gentlemen was extremely nice and helpful . Would definitely go to this location again.
BRINTON FRATTLEThe customer rep was awesome ... the truck I needed wasn't in but he still took care of my needs in a pinch... I'm from Va. but I would recommend this location to anyone
VICTOR LAZARUSContact very nice and helpful.
Sigrid McCorveyCustomer service was excellent and I was in and out in a small amount of time.
katrina smith