When I had an issue with the ball on my truck they provided me with the 1,5 inch wrench that I needed to swap the ball. Merci encore!
Stewart V
Customer Reviews for Feamster Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mr. Feamster was very nice and took the time to explain things. I would definitely recommend this UHAUL location. Unfortunately, the movers I hired weren't as professional.
brent sThe gentleman at Alderson WV was awesome. Very knowledgeable and friendly!
michael gWhen using the app to check the vehicle back in I had to restart
TIMOTHY CI'm a frequent user and everything went well. For improvement... Don't make your customers travel 20 extra miles each way to pick up the truck when the same equipment could be seen within 2 miles of the loading point on the same day.
emil fGreat service
edward jNo personal, basically empty barn in a remote lot in the middle.of nowhere
Marcus POutstanding customer service and help during the whole process from pick up to drop off. Best U-haul location I have used. Thank you Mr.Feamster
Benjamin QMake sure that you can find this place in your website....no one seemed to know about it and when we brought the unit in they didn't know it was coming...they received it but had no idea we were going to drop it off.
Nikki AWrong location on google maps, other than that the drop off was fine.
Tyler SEasy drop off location with good customer service
alec dNo one was on site when I arrived; Did the check out through the app. Not sure how I'm charged an extra day when there was no extra day. When I thought I paid for the days I was using it at the pick up. However, I noticed one was saying "Use for 6 hours" and the dolly was for "48 hours" Which makes no sense.
Benjamin WApp locks up when entering data, could not add new driver license photos
Tom Fwanted to charge $20 because there was a bottle left in the front floorboard
Joey DSuper easy drop off experience.
Katherine DThis was a just a drop off after hours.
John GGreat service.
Shane DSteve was very accomidating. Very nice and knowledgeable guy! Thanks Steve!
Jon hThe fella that helped was very friendly and pleasant. the process was efficient, the area was easy to navigate.
Amber HVery friendly
Matthew WWe had to go back and forth between lots to find the van then get a key then go back to the van. It would be nice if there were key boxes in the second lot.
Dawn WThis was a good deal! Used customer service to relocate rental! Excellent all around
Timothy RFirst truck was perfect. The second one had a grown in the front end. Truck used more feel for the same trip. Dealer was very helpful and polite.
Terry HAbsolutely excellent, wonderful customer service!
Stephen SSteve made things simple. He answered all my questions and everything was hassle-free. I highly recommend this location!
Jack TSteve Feamster was excellent to work with! He explained everything in detail and showed me how to do them, as well. I couldn't have received better service. Fortement recommandé!
Jack TFellow was very helpful and very polite everything was perfect
Brittany DThe Biggest problem I had was with the 800 UHaul number. The person was not helpful at all. She did not even know of the Feamster location and she said that I had to go to the Lewisburg, WV location. I had been to Feamsterearly that morning before they opened. They had 5 10' trucks, so I know they did have what I needed. I fiinally had to hang up on the person and I told her that she was completely unhelpful. I drove back to Feamster at 1 PM. He was closed as he had a doctor's appointment. I did get a cell phone number and spoke to the agent's wife. She arranged for me to meet her husband in about 45 minutes. He arrived and took excellent care of me. This is an excellent center because of the agent. he deserves five stars and I will use him again. I will not call your 800 number because the information was completely incorrect and they did not even know of the Feamster location. I had to go above and beyond to use the Feamster location. Please provide your 800 people with updated information.
john mPlease notify me sooner when my original pickup location is changed to a place further away.
James WOur rental place was changed the day before the rental date and the new location was 40 minutes In the opposite from the original location. The new location was very inconvenient and added another 1,5 to the move trip. We made our reservation 2 months in advance.
terrence gLoaned me a lock so I didn't have to buy one. Was very friendly and helpful. Would definitely recommend this location.
mark sMy father passed away and I needed to rent a trailer to bring some of his things home with me about 650 miles away. Steve was so helpful, kind and sympathetic of my situation and made the whole process so much easier.
karen tOnly charge I received was for the few extra miles put into the truck. My overall experience with UHaul rentals was a very positive one. I moved out of state, had a one-way rental and everything ran smoothly with no breakdowns
Mary KComing from I-64, the GPS shows arrival at location a good 3/4 of a mile before actual business. All wooded area with several turnoffs. Can be confusing. Stay on route! Business is right next to road. There are two buildings. Office for pickup was on left side. Signage would be very useful.
Bruce WThe guy at the location was a smart butt and kind of nasty, the truck was dirty and someone had smoked in it yet nothing was said! I have breathing issues and allergies and the 10 hour drive turned into 30 hours because I couldn't stay in the truck more than an hour without choking , coughing, and eyes and nose watering to the point I couldn't go on! I called your help line and took 4 different tries of over a half hour or longer waited until I got a woman who said to role the windows down and check for an ashtray! I thought all rental vehicles where smoke free but sure enough their was a small shut compartment on the center engine cover full of ashes and cigarette butts! #uhaulfamousFail!!
Charles BThis was not the location that the reservation was made at..... after a couple of hours we were told to go to other location. Lost a whole day of moving .....
John FThe Gentleman was very nice and helpfull!!
rock eQuick and easy place to do business.
Thomas WThis is an excellent location. The staff were very helpful to make the experience as pleasant as possible. The truck was well maintained and very clean. The one issue that could be easier would be to request that trucks be filled with gas when the truck is returned. My truck was to be returned with about a third of a tank. I just filled it up upon returning it. Thanks for a great experience!
john mVery efficient, very polite and always ready to make things go as smoothly as possible. Great place to rent a uhaul from.
barbara mNothing, service was fast and friendly.
Randy LA key drop off box was easily identifiable as I dropped off the rental during the "Off Hours". Regret not being able to meat any staff.
Gregory MOnly complaint I have is , it took 5 hrs. to find a truck. When anyone is ready to move ,nobody wants to spend this kind of time looking for a truck. It was only good fortune that we got this one!! Right time right , right place. Traveled 40 minutes one way to get truck. Not a good way to do Buisness!!
Dean D