Évaluations des clients Federal Highway Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Federal Highway Self Storage

Cote générale :

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melanie F.
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It's working don't change anything

rex H.
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Le client n'a pas laissé de commentaire.

Luis D.
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Le client n'a pas laissé de commentaire.

JAMES C.
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None. Great service, excellent truck condition.

Ralf S.
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great service from the team there who even opened up earlier to accommodate me and get me on my way. Really friendly. the truck was beaten up and in a rather worrisome technical stage but glad enough I only drove 25 miles and thus it was OK.

atlan F.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

STUART E.
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Le client n'a pas laissé de commentaire.

Nicolle D.
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Le client n'a pas laissé de commentaire.

Mark B.
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Fix your 24/7 service. This put me behind for 2 hours. My official pick up time was 10am and I didn't get a vehicle until 12 20pm. I had to drive 11 miles away from my original pick up site to get a truck. Th a t is after calling customer service that was no help.

Matthew D.
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Tessa was great!!! Thank you.

Jessica H.
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The staff in the office were extremely nice, friendly and helpful. The office space was clean, it smelled great and it was free of clutter, very well organized.

royaaghee R.
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The lady on 800 number was in rush and a little impatient to answer my questions It was my first experience with uhaul and no body told me milage would be added to the final cost so I thought total price would be $ 27.95 but they charged me$61.00 at the end

Jordan B.
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Le client n'a pas laissé de commentaire.

Brenda W.
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I had the best experience at this location Kind, courteous and wanting to do whatever they could to help me. From the first phone to the renting the van and unit, everything was top notch service

Mustapha K.
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Le client n'a pas laissé de commentaire.

Mustapha K.
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Le client n'a pas laissé de commentaire.

Dwain V.
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Le client n'a pas laissé de commentaire.

Shawn B.
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Le client n'a pas laissé de commentaire.

SERGEY S.
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Le client n'a pas laissé de commentaire.

Mario S.
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Location was great. Regional office terrible. the regional office called me the day before. The girl was very rude and told me I couldn't pick up the van after hours which made no sense because I just talked to the actual location. I called the customer service and the location and they confirmed I could pick it up after hours at the time I requested. Do not know why anyone from the regional office needs to get involved and call giving me misinformation including being rude about the entire situation. Aggravated me for no reason before I even started moving.

FERAAZ H.
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Great customer service. Efficient and friendly! Will definitely recommend.

Dante C.
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These dudes were great. John we very helpful and had answers for all of my questions. I will Definitely be using this location again!

Andrew P.
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Great van at great price. Plus this affiliate location had excellent staff!

Mary A.
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Nothing great service and quick

ISABELLE P.
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The team was very helpful and kind. John and Charles both made it a very easy transaction and I would absolutely recommend renting from them over the competition anytime you need a uHaul.

FRANCIS S.
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Le client n'a pas laissé de commentaire.

pete S.
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Le client n'a pas laissé de commentaire.

Michael D.
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Charles did a great job. We will be back when we need a rental.

Miriam P.
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Le client n'a pas laissé de commentaire.

Randy H.
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Le client n'a pas laissé de commentaire.

Michael G.
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Excellent service

Rocio P.
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Le client n'a pas laissé de commentaire.

Catherine T.
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Le client n'a pas laissé de commentaire.

Carlos C.
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Nothing, excellent service, very friendly staff

GIANLUCA M.
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Le client n'a pas laissé de commentaire.

dennis B.
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Le client n'a pas laissé de commentaire.

glenn S.
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Le client n'a pas laissé de commentaire.

Kimberly L.
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It was quick and easy

Julissa F.
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Samantha was excellent help and such a pleasant knowledgable person.

Joseph B.
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I used this location in the past, glad I went there again. Will definitely use them every time!

Alan S.
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.

Latonya H.
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Le client n'a pas laissé de commentaire.

Stacey S.
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The staff is AWESOME ????

Kimischa R.
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Went to return truck prior to close and rep had the door closed. He did not open the door or even acknowledge that I was outside.

Winston R.
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I drove the truck a total of 25 miles and before returning it stopped at a gas station and made sure to refill the tank to the same level I got it . Uhaul still charged me $8.00 for gas WTF ????

Denise C.
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Le client n'a pas laissé de commentaire.

Stephen A.
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Everything was great and the staff at this location is Stellar !! Thank you,

Denis M.
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Le client n'a pas laissé de commentaire.

Dale C.
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Le client n'a pas laissé de commentaire.

dan D.
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Le client n'a pas laissé de commentaire.

Ralney G.
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..

Dana J.
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Fix the return site. I returned the van after hours and tried to fill out the form and got to the photo section and it just freezes up. I spent at least a half hour trying to photo mileage for you. Not fun and left a bad taste in my mouth. Other then that no problem with the vehicle or the service I received.

Paul T.
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Le client n'a pas laissé de commentaire.

PAUL T.
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Le client n'a pas laissé de commentaire.

randy C.
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Excellent as usual

German Q.
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Le client n'a pas laissé de commentaire.

julio A.
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Excellent experience for the service.

Dexter M.
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Le client n'a pas laissé de commentaire.

Daniel M.
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Everything went well

Alexei K.
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Le client n'a pas laissé de commentaire.

Elaine M.
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Le client n'a pas laissé de commentaire.

Claude D.
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Le client n'a pas laissé de commentaire.

Willaim T.
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Last minute request for a truck, pick up at 10AM retrun at 5PM quick and easy, thank you

Jill H.
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Charles was very helpful with our uhaul reservation and getting the truck ready.

Lisa W.
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Nothing! Beyond exceptional customer service at this location!

VINCENT A.
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We rented the 10ft. Small box truck which gets 12mpg on Saturday, Oct. 26th We used a total of 17 miles. We filled up the gas passed the line shown and got a receipt for 1.655 gal. for a total of $3.90. We dropped it off Saturday evening after just getting the gas. Sunday morning we received an email showing a charge of an extra $8.00 for two more gallons of gas. This would mean that the truck got 4mpg instead of 12mpg. An obvious error that Charles at Fed. Hwy Self Storage refused to acknowledge. He even mentioned how energy efficient the trucks are. I need corporate to let me know how this could be charged with proof of our total miles and a receipt for the gas. This needs to be rectified asap. I am contacting my Chase credit card ti dispute this charge until the extra $8.00 is removed.

Tracey Z.
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Le client n'a pas laissé de commentaire.

Dubois O.
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Nothing - it was beyond excellent !

bill S.
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The Gas wasn't full so I filled it upon return

Fred P.
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Excellent Staff Extremely helpful!!!

Jay S.
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Le client n'a pas laissé de commentaire.

Trent W.
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Samantha at federal self storage where I picked up my uhaul is an exemplary employee to any organization. Even though she does not directly work for uhaul, they should strive to have employees like Samantha. She was friendly, helpful, and very knowledgeable. Despite me handing in my keys after hours, Samantha was still there cleaning and checked my vehicle out kindly, efficiently and without any haste. I will definitely be back and it's all because of Samantha.

Cynthia L.
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Nothing you can do any better. The whole experience and staff was amazing. Super friendly , helpful and accommodating.

ROBERT K.
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I was happily impressed with the professional courtesy and friendly support from the U-Haul team I received because it was outstanding each time I either needed a quick question answered, PLUS changing my rental extended so I could complete my move. Best of all they wanted to make sure I understood what was being explained with patience, to make sue it's what I needed and wanted. It felt like a happy smile on the phone. Best of all IT GAVE ME PEACE OF MIND. From my heart I will recommend to my business friends and individuals that that this is the way to go, especially if this is a person's first move...Because it was done right....and easy too! Robert

Marlon R.
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Le client n'a pas laissé de commentaire.

brian G.
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Super smooth transaction from start to finish.

Rose J.
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Le client n'a pas laissé de commentaire.

William T.
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Van needed vaccuming

Laura H.
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Le client n'a pas laissé de commentaire.

Jeff L.
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Le client n'a pas laissé de commentaire.

CHARLIE K.
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I was very happy with the van I git and am currently looking to purchase the same type vehicle

gary L.
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Le client n'a pas laissé de commentaire.

Esmail E.
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Le client n'a pas laissé de commentaire.

Joan S.
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Nothing my experience was very pleasant.

Mona B.
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Easy pick up and return with friendly staff.

Antonio F. | Réservation |
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Thank you Kim for allowing my husband to pick up the key. We thought we could get to the unit before the hurricane but our preparations for the hurricane took us longer. see you this week

Carlos C.
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The back of the van had a little dirt inside, so I had to clean it before putting my stuff in there. Putting that aside I had a good experience

Leslie C.
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The Best. Very, Very Happy. Most companies don't function as well at all now. I wish all companies function this well & smooth. Most companies collude /partner with other bad companies, and ruin our lives. U Haul should train other companies to be as respectful of their customers, and they accept debit cards which is the best. Congratulations U Haul you Are on the top of the list of Best Companies, so many others fell to not acceptable at all. Keep on doing Great. Thank God Your here for US.

Sharon S.
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Le client n'a pas laissé de commentaire.

India C.
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I will definitely recommend this location to anyone. The customer service was great!

Jose A.
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Great service

derrick A.
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Le client n'a pas laissé de commentaire.

Timothy R.
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Rental was fine.. facility clean .. Woman at desk for pickup not the warmest sales person I have dealt with .. kind of like a robot with her communication At drop off i asked the girl if we would inspect the vehicle.. she said no need to ?? So I asked her to walk it with me .. she did

Joan M.
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Abriana was kind & professional!

Christian R.
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This is the place I recomend excellent customer service to the people who work on this place thanks

David E.
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Le client n'a pas laissé de commentaire.

Gary P.
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Le client n'a pas laissé de commentaire.

Jose L.
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You are really good

George D. | Réservation |
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Clean, well regulated facility. Moving in was easy!

Roland M.
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Kim was extremely efficient and helpful

Jeraldo Z.
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Le client n'a pas laissé de commentaire.

Patricia O. | Réservation |
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Kim was very friendly, informative and helpful. She made my move in very easy. Also, another customer came in to return a truck and she was great with him too!! She is a keeper!!

Guilherme A. | Réservation |
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Great customer service

charles c. | Réservation |
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Your computer system is not set up to service out of country clients and needs to be updated. Your staff was very helpful.

danielle r. | Réservation |
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We arrived earlier than anticipated and Federal Highway storage accommodated is by allowing us to move in a day early which was great. The process was quick and easy and the unit was clean

Andrew S. | Réservation |
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Everything went smoothly. The staff was very knowledgeable and friendly.

Christopher S. | Réservation |
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I really like the units i just could not find time to get down there I am so busy. Wveryone is so nice as well

Lee L. | Réservation |
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Very helpful staff, clear explanations of contract, clear instructions on access to unit.

Mark B. | Réservation |
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Premises: Very clean and well secured. Storage unit was spotless. Staff: Very friendly, thorough and efficient. We appreciated the personal escort to the storage unit.

PHILLIP S. | Expérience générale |
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Very friendly staff always there to help out.

CLARA B. | Expérience générale |
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Thank you, very happy with the service.

MICHAEL B. | Expérience générale |
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was there a couple of years, not one complaint

Non reviews have been submitted for this location.

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