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Feraaz H.
Customer Reviews for Federal Highway Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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fast and efficient. They check in guy was great!
Charlton T.The lady at the front Dey was kind knowledgeable and good The gentleman in the evening was excellent with customer service !
Mohamed R.I was given a new ford van excellent condition. The gentleman at the federal highway location could not have been so helpful
jeff S.FABULOUs staff….. Use them on a regular basis!!!
Fred P.Nothing everyone here is so helpful and accomodating. They really go above and beyond. John was totally 5 star service. Moving is so hard they made it such s pleasure. Great team… Thank you so much!!
Karen S.Rented twice!! Both times Cliff was extremely helpful, courteous, and professional!! He really helped me out a lot! Erica was great as well. They really “went the extra mile†to help me!!
Carla M.Check out process was slow despite preregistration online
Paige B.Great staff !
MARC C. | Expérience généraleExcellent staff on every way !! Thank you John !!
MARC C. | Expérience généraleGreat experience overall
TAMIKA W.Great staff!!!
Augeustine A. | Expérience généraleWhat a great experience, the whole staff was awesome
Bernard C. | Expérience générales/o
BRIAN C.Very nice and helpful! Rented a Uhaul Cargo Van this weekend and the process went smoothly. Will definitely come back!
ELIZABETH N.The facility was spectacular, very clean, very pleasant. Cliff and John are excellent in customer service, they were very attentive, they offered us a bottle of water after we had driven for 5 hours from Tampa. They offered us to use the restroom if we needed to. Very kind and personable staff members. They were very accommodating and helpful with our needs of returning a truck, storage renting and afterwards picking up a truck. Our storage unit has been very good, no problems at all. They keep it very clean and they are seen constantly taking care of it. They made us feel like home. This is the best uhaul facility we have ever used, absolute congratulations to all. We will continue using this facility.
ANDRES B.Very kind and nice people in the counter. They were great and attentive. I will choose this location again.
Natalia A.Thank you very much. You guys are very nice and super friendly. A pleasure to deal with. A+A+A+A+A+A+
Mike D. | Expérience généraleVery good is recommended
CARMEN V. | Expérience généraleI would highly recommend this location. Friendly, knowledgeable staff. Clean facility. Truck was very clean. Easy access on US1.
ADAM U.Cliff that works at this location is such an asset to this company. Great guy thanks for your kindness and help.
FRANK L.You have the best workers very nice and courteous thank you continued the good work
JOY R.I own a Real Estate office in boca Raton, Florida. We specialize in the sale of Oceanfront Condominiums and occasionally need to arrange for clients to store personal items after the closing of the sale of their apartment. We have used Federal Highway Self Storage on several occasions and have always been satisfied. When the clients arrive to claim their belongings they have commented on how great the storage facility we picked was. THANKS for making us look good.
Richard D. | Expérience généraleThey are the best ….!!!!!
Jorge H. | Expérience généraleFirst and foremost, Cliff is a valuable employee. He was helpful when initial Uhaul was not drivable. Then he was helpful when my move in got rescheduled and needed a storage unit. Then when another employee forgot to closeout my account when I moved out of storage, he remembered me and corrected that error. He's pleasant, on point and extremely helpful. He alone, will have me refer people to use your location.
Steve T. | Expérience généraleGood service.
RODOLFO G.I appreciated the clean and convenient storage service.
LESLIE A. | Expérience généraleJohn and Cliff are extremely pleasant and professional. Thank you For making my move much much easier. Thank you again.
MICHAELROBERT F.Great customer Service!!!
Tonetta P. | Expérience généraleThe staff here were immensely kind the entire time I have had storage here, for about 9 months I'd estimate. Never had a bad experience. The staff was always very helpful and nice; hours are convenient, facility is in clean condition and the area is great. Would definitely recommend.
Angelia P. | Expérience généraleBien
Angel R.Everything is good.
Luis P.Customer service was great she was kind polite and down to earth made me feel real comfortable she deserves a rise for that in my eyes , I will definitely recommend this location.
RICHELA D.The staff here is extremely friendly & hepfull Great location and well kept
Paul S. | Expérience généraleOffice guys were very helpful and accommodating. Thank you. Elaine Ciccarone
elaine c. | Expérience généraleNot a thing
Giovanna L.The service was above and beyond!
PAUL M.We loved the young man at the desk. Very polite and efficient
TIMOTHY S.Despite the pick up location had great customer experience, the location was changed from my original location the night before at 9pm. Not cool.
MANUEL U.Great experience, convenient, safe and air conditioned.
JEAN L. | Expérience généralecordial customer service
LUIS D.The gentleman Cliff who helped me with the booking was super kind and polite. Extremely informative and I'm thankful for the assistance he provided. He also was very accommodating when it came to extending my booking which I thought would be a tall order but he assured me it would be no problem. This was my first UHaul experience and I would definitely book again.
LA-TIQUE H.Frontdesk personal , manager super friendly, they work fast and explain terms of contract clearly. They offered me water and most important understood my needs to the extent that they went the extra mile an exchange my truck for a bigger one , when it was 2 minutes left to close the store an stood there extra 10 minutes to help get the truck I needed.
ANDRES S.I stored My boat here for a couple years and loved the 24 hour access as we would use the boat early in the morning. The location is very convenient since the boat ramp we used was only about a mile away. There was plenty of room and we never had any issues with using the facility. The only downside was that the monthly rent started to increase a little too often and became very expensive.
Daniel G. | Expérience généraleGreat staff. Very friendly and quick. I would recommend this location to anyone
SLOBODAN S.Actually, their is not a thing you can do to improve your customer service, John and Cliff were right there doing the best job I have seen with customer service , I have to give it to John he is the Best , on top of his game 100 % , Training Cliff to be just as good . Thank you for all the support and with the rentals throughout the year . I will not go any place else. MICHAEL
MICHAEL S.Excellent in every way! Thank you!
Nancy S. | Expérience généraleFast service. I was in and out within minutes. And the customer service was awesome. Everyone were courteous.
JOSE G.Very pleased!
DAVID A.I was very happy and impressed the good service I received ,specially I thank John and Cliff who handled things very professionally, kind and friendly, I highly recommend this facility, Joe Tashjian & family
joe t. | Expérience généraleVery professional, and friendly 👍
Eric L.John is the best. We appreciated his and his staff’s professionalism.
Amy D. | Expérience généraleJohn and cliff were very very understanding and so helpful as well as the girl but I can't remember her name EXCELLENT ALL THE WAY AROUND
MICHAEL P.Three of the six tires on the truck blew out. That tells me the vehicle was NOT maintained. Whoever did the safety check on the vehicle disregarded the wear on the tires, the safety of the driver, any occupants and the public in general.
JEFFREY H.Left my keys in truck manager came out to give them to me. Great and friendly service in timely manner. I loved it.
FLORENCE D.The person that assisted us was very helpful and very friendly!
steven F.The staff was friendly, attentive and very helpful. Will definitely use their services again. Highly recommend them!
william L.Cliff and John are exceptional guys that work at this Uhaul store. They are very helpful, nice, and customer service orientated. I would DEFINATELY recommend this store. Thank you guys for your help. Jules
JULIE E.Great facility. Amazing staff, they are super friendly and helpful. I highly recommend. I needed only for 1 month as I was moving from one house to another but I would definitely use them again in the future.
Rossana O. | Expérience généraleThe individual in the office was very polite and helpful.
Robert R.The best customers services that i had.. In my uhaul experience. I believe his name is Clif or Clint. Not sure. I do recommemd this location.
CARLOS S.The staff at Federal Highway Self Storage is amazing! They always go above and beyond to make sure every experience exceeds our expectations.
JAMES W.My unit was broken into that's why I'm moving out. The rates went up 30 % in less than a year. Your employee Tessa is a great asset to the storage company I would keep her long term. She's very courteous and respectful and works well with people.
Coval Midway A. | Expérience généraleExceptional customer service from John
LISA W.I rent from this location all the time the personnel is great.
MICHAEL S.Very nice !
CHERYL M.keep doing what you're doing ☺ï¸
JOSEPH J.The unit was very clean and the staff was very helpful and friendly!
Andrea M. | Expérience généraleVery happy everyone is very nice truck was perfect thanks u haul
THERESA M.Always a pleasant and no hassle experience with Uhaul. Thank you
Curt M.Nice staff
james C.The guy helping us was great helpful and very courteous. Thanks you!!
KEITH K.Tessa was very nice and knowledgeable
Bari H.Everything was great, appreciate all the options that you offer in any situation. I recommend this service 100 %.
Fanny G.John was very nice over the phone and made easier for us to rent a truck.
MAURICIO A.Perfect! Staff & facility very professional.
Dana G. | Expérience généraleGiving two weeks notice is ludicrous! Paying for two weeks on an empty unit is insane. We told them we were vacating it several days ahead of time but they said we never told them. So we paid for the unit. Giving two weeks on a job is crucial. This is a storage unit.
Mary D. | Expérience généraleThey were great
RONALD H.The staff was exceptionally helpful!
Joseph M. | Expérience généraleMary and John are always professional and cheerful and this is our favorite Uhaul rental center - they always meet our expectations and go above and beyond to make sure to earn our business time and time again.
Alan S.Great place for storage. Staff is very helpful, and the facility is very clean. I think you did a super job housing some very precious times.
SUZANNE M. | Expérience généraleProfessional, quick and friendly staff. Just the treatment you expect from highly skilled professionals.
daniela B.We were extremely satisfied with this facility. The employees could not have been any better. Tessa and John in the office were helpful, friendly, and made our experience there a positive one. (Mary is very nice, too, though we did not work with her as much.) They were of great assistance when we needed to organize our move of things from our storage unit to our new home across the state. The location is great and easy and the outside units are very clean, safe, and easy to access. 5 stars!!
andrea h. | Expérience généraleExtremely pleased with the location and staff!
Gladys R. | Expérience généraleJohn and staff have always been excellent. Friendly, courteous and knowledgeable
Brenda W. | Expérience généraleI will recommend your facility to anyone :)
Carlos C. | Expérience généraleThank you Kim for allowing my husband to pick up the key. We thought we could get to the unit before the hurricane but our preparations for the hurricane took us longer. see you this week
Antonio F. | RéservationClean, well regulated facility. Moving in was easy!
George D. | RéservationKim was very friendly, informative and helpful. She made my move in very easy. Also, another customer came in to return a truck and she was great with him too!! She is a keeper!!
Patricia O. | RéservationExcellent service à la clientèle
Guilherme A. | RéservationYour computer system is not set up to service out of country clients and needs to be updated. Your staff was very helpful.
charles c. | RéservationWe arrived earlier than anticipated and Federal Highway storage accommodated is by allowing us to move in a day early which was great. The process was quick and easy and the unit was clean
danielle r. | RéservationEverything went smoothly. The staff was very knowledgeable and friendly.
Andrew S. | RéservationI really like the units i just could not find time to get down there I am so busy. Wveryone is so nice as well
Christopher S. | RéservationVery helpful staff, clear explanations of contract, clear instructions on access to unit.
Lee L. | RéservationPremises: Very clean and well secured. Storage unit was spotless. Staff: Very friendly, thorough and efficient. We appreciated the personal escort to the storage unit.
Mark B. | RéservationVery friendly staff always there to help out.
PHILLIP S. | Expérience généraleThank you, very happy with the service.
CLARA B. | Expérience généralewas there a couple of years, not one complaint
MICHAEL B. | Expérience généraleI was not able to make it .
Privacy R. | Premières impressionsI didn`t order 2 units, but they nicely cancelled the units when we discovered they wouldn`t contain a queen mattress.
Privacy R. | Premières impressionsclean facility, easily accessible, extremely friendly helpful staff members Aaron Christine
Privacy R. | Premières impressionsThe manager was extremely helpful and so kind! I had a wonderful experience at this location and will be using them every time I need to have a storage unit. Best storage facility ever!
Privacy R. | Premières impressionsThe storage facility was clean, well organized and the staff provided high quality service.
Privacy R. | Premières impressionsWonderful
Privacy R. | Premières impressionsDid not use.
Privacy R. | Premières impressionsThe proprietors of the facility were friendly and helpful.
Privacy R. | Premières impressions