Évaluations des clients Fermco Rental and Sales Ltd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Fermco Rental and Sales Ltd
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david A. le
pretty hard to beat
Ashley R. le
Customer service lady was very friendly and efficient
Brian G. le
Great customer service!
Daniel H. le
The employee who helped us was great!
Cindy T. le
my original place of pickup was at the Armstrong BC location, but when i got there, they were closed for the whole weekend?? the Vernon BC location was very kind and helped me right away.
GERRY S. le
Great ladies.. Made the move easy
YANNICK R. le
Great service Did not have a reservation lady was very helpful Would rent again
sandy F. le
Originally was told I had to pick up AutoTransport in Kelowna, when I booked in Vernon. This was not acceptable. The lady at the Vernon store called me a few days later and had one being dropped off and I was able to pick up in Vernon, as originally requested
JOAN V. le
Great service reasonable price Thank you
Gerry F. le
Ordered a furniture dolly which we did not receive.
Crystal R. le
Outstanding service. Used them twice recently and a joy to have help us??
LIZ N. le
Keep doing what you are doing the lady was very friendly and polite felt very much at home thank you
Sarena T. le
was closed when we dropped off so cant rate what the experience was like.
Agatha C. le
The person from Fermco tried to charge me for 3 days, but I only used it for 2 days and returned the trailer to its location, also there was a problem with lights and hard to put the ball on.
andrew M. le
Don’t improvise and tell your customers they’ll book the drop off location as a return trip just because they can’t obtain an address. You guys tried to rip me off $80 for dropping it off in North Van like I was told too. Worst service EVER.
Patricia T. le
They were so slow, they didn’t rent to me what I requested well in advance. I am a 70 year old woman and they said it was against policy to show me how to put my car on the trailer or how to secure it on. I went in two days before rental requesting an earlier pick up because of ferry problems where we were heading and instead it took them 1 hour and 40 minutes to process me because their machine to tap doesn’t work. They expected me to back the trailer from their lot onto a busy street without any help. I’m going to let the Vernon business association know how horrible they were. The truck came in that morning before they opened and we got there before they opened and no one checked the truck to see if it was suitable to drive. And I am going to inform Department of Transportation about no one showing or telling us how to secure the car on the trailer. We had to rely on other customers waiting to be served. As it was st our first stop travelling a complete stranger showed us the safety chain that was to be attached. Just think if my car fell off the trailer while traveling on the highway! Very dangerous so definitely someone or an instruction paper would have been helpful, better a human who knew what to do instructing.